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Sean VanHandel: The CIO Strategy Transforming Member Experience

What does it actually take to modernize a $4.1 billion credit union without breaking everything in the process?

In this episode of the Outlier Podcast, host Anurag Mukherjee sits down with Sean VanHandel, Chief Information Officer of CoVantage Credit Union based in Antigo, Wisconsin. Sean brings nearly three decades of technology experience spanning healthcare, manufacturing, and financial services — and he doesn't hold back.

From wrapping a 40-year-old legacy core with a modern API strategy, to deploying AI agents, to building a real-time Member 360 — Sean walks us through how CoVantage is…

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