Shows / The Resilient Retail Game Plan - retail insights, retail trends and best practices
The Resilient Retail Game Plan - retail insights, retail trends and best practices
Welcome to the Resilient Retail Game Plan - giving you retail insights, retail trends updates and best practices for any retailer, from Shopify stores to bricks and mortar units. I'm Catherine Erdly, veteran retail expert and consultant and also founder of The Resilient Retail Club. This is the podcast for anyone wanting to start, grow, or scale a profitable small medium or large product retail business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent…
Episodes
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
147 | Seven Vital Ways To Avoid Giving Up On Slow Sales Days
It’s a fact of running a small product business that some days are better than others. When you spend so much time and put so much passion into creating or…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
146 | From Side Hustle To Full Time With Hannah Burn
It probably holds true that many small product business owners dream of the day that they can hand their notice in at work and dedicate themselves to their own…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
145 | A Resilient Retail Reflection: Ten Highlights From The Last Three Years
Celebrations are in order! May is not only the month of my birthday but it also marks the third anniversary of The Resilient Retail Club. When I started the…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
144 | Making The Most Of Father’s Day In Your Business
With Easter not long behind us, the next big calendar event on the horizon is Father’s Day. Whilst the dad-centric holiday sees lower spending on average than…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
143 | Four Key Traits That Product Business Owners Need To Have In Order To Flourish
The impact of mindset on your business truly cannot be underestimated, it affects everything we do as small business owners, from the way that we interact with…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
142 | Building Your Small Business On A Budget: Elizabeth Stiles
In episode 142 of The Resilient Retail Game Plan, I wrap up my short series about building your small business on a budget with my good friend and fashion…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
141 | Building Your Small Business On A Budget: Jayne Lasley of Fairlie Curved
In the fourth episode of my mini-series of discussions about building your business on a budget, I speak to Jayne Lasley, founder of “Fairlie Curved”…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
140 | Building Your Business On A Budget: Steph Douglas of Don't Buy Her Flowers
In the third of my mini-series of discussions about building your business on a budget, I speak to Steph Douglas, founder of the thoughtful gifting company…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
139 | Building Your Business On A Budget: Rebecca Gibbions of Last Night I Dreamt
In the second of my series of discussions about building your business on a budget, I speak to Rebecca Gibbions of the boutique jewellery brand, ‘Last Night I…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
138 | Building Your Business On A Budget: Laura Schofield of Otto & Ivy
Today’s podcast marks the first in a series of discussions about building your business on a budget and in episode 138 of The Resilient Retail Game Plan I…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
137 | The Importance Of Investing In Product Photography
Product photography has changed a lot since the days of a single image on a white background in a 500-page catalogue. As the advertising and marketing worlds…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
136 | Five Ways To Share The Reality Behind Your Business Without Guilting Your Customer
So, the inspiration for today’s episode came out of a conversation I was having with fashion brand consultant, Elizabeth Stiles. We chat often over WhatsApp…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
135 | Building Brilliant Brands And Buyer Behaviour with Cara Bendon
Branding at its core is rooted in psychology and human behaviour - it’s how your customers think and feel about you, your products and your business, and more…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
134 | “Tame Your Tiger: How To Stop Your Product Business Eating You Alive”
My first book, “Tame Your Tiger: How to stop your product business eating you alive“ was finally released this week and I couldn’t be more excited to share it…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
133 | Five Crucial Figures That You Need To Know To Boost Your Business In 2023
In today's episode of The Resilient Retail Game Plan, I want to give you my expert support in order for you to understand better the figures that can…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
132 | 12 Ways Your Small Business Can Make The Most Of Mother’s Day
It may still be a whole six weeks away but Mother’s Day is the biggest gift-giving event in the UK outside of Christmas, out-selling both Valentine’s and…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
131 | 5 Essential Traits That Product Business Owners Need To Have To Thrive In 2023
Coming off the back of my 5-day challenge, across the various conversations, questions and queries that arose during the week, I noticed some commonalities and…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
130 | Four Ways You Can Get Your Small Business Ready For Spring And Beyond
January is a funny month in retail - starting back up after the highs of the Christmas selling season can make the new year feel exceptionally tough-going, and…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
129 | Six Seductive Reasons Why Your Customer Will Buy From Your Small Business This Valentine’s Day
Valentine’s day, one of the first annual holiday occasions of the year, is just over the horizon, and it may surprise you to hear that its popularity is…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
128 | Four Trends That Will Shape Retail In 2023
So, we’re well and truly into the new year now and just as the pains and challenges of the Covid pandemic are starting to fade gradually, we’re now stuck…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
127 | The Most Important Thing You Can Do For Your Business In 2023
So, we’ve made it - 2023 is here! Times have been tough for the retail industry for a good, long while now and who knows what unforeseen events lie ahead as we…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
126 | The Importance Of Stress Relief
That’s it! Christmas Day has come and gone, and with any mercy, you can take some proper time out in these few days before 2023! It’s been a tough year, with…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
Four Ways To Boost Your Small Product Business Sales In January
Christmas finally arrives this coming Sunday - the finish line, if you and your small product business aren’t already over it, is almost in sight. I hope you…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
124 | Five Things You Can Do In Your Business During The Quiet Time
With the postal strikes looming and the adverse weather conditions currently affecting travel across the whole UK, there’s a good chance many of you will have…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
123 | Five Cash-Boosting Tips For Managing Your Stock At Christmas
Good stock management is important all year round but now as we arrive about a week into December, at the annual peak selling period, it deserves special…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
122 | Getting Your Website and Email Marketing Ready For 2023 With Elle Williamson
*Resilient Retail News Flash* I'm very excited to share that my new book "Tame Your Tiger: How to stop your product business eating you alive" is now available…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
121 | Education, Representation & Inspiration With Natalie Bent
In today's episode of The Resilient Retail Game Plan, I speak to marketing professional and web designer turned illustrator and small business owner, Natalie…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
120 | My Five Observations In The Run-Up To Christmas
We’re now into the golden weeks, the period where we see people spending the majority of their Christmas budget. With many ongoing economic issues, the…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
119 | Four Easy Ways To Maximise Your Sales At Christmas Events
Whether you're setting up shop at a small-scale Xmas craft fair, getting ready for one of the big branded seasonal showcases, or are yet to sign up for a…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
118 | Four Ways To Grow Your Sales At Christmas
As a small business entering the ‘golden weeks’ - the six-week run-up to Christmas - you’re no doubt looking for ways to maximise your sales at a time that can…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
117 | Creating, Curating And Community With Beck Prior
In the age of Amazon and next-day delivery, it is heartwarming to see a growing push towards people shopping local, investing in sustainability and consuming…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
116 | Five Crucial Factors To Keep In Mind When Planning Christmas Promotions
We might still have Hallowe’en and Thanksgiving ahead of us but as we all know the festive event that we really need to set our sights on is Christmas. Now…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
115 | Advertising, Algorithms And More With Narada McKoy
We’ve come a long way since the days of Don Draper and the post-war triad of print, television and billboard advertising. The advent of the internet, the…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
114 | Making The Most Of Markets With Nicki Capewell
In an ever-increasingly digital world, real-life markets might be one of the purest and oldest forms of ‘offline’ shopping. Mainly operating historically…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
113 | Leveraging Live Streaming With Rob Smith
To run a truly resilient retail business, amongst many things, you definitely have to be adaptable. From the lockdowns of the COVID-19 pandemic and the…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
112 | My Top Five Tips For Running Your Business In A Recession
Recession! After the last few years we’ve all had, as small business owners, it’s the last phrase we want to hear cropping up on the news and in the papers -…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
111 | Troubleshooting Trademarks and Cultivating Collabs with Rosie Greener
In episode 111 of The Resilient Retail Game Plan, I speak to jewellery designer and founder of Good Daze (formerly Mood Good), Rosie Greener. After graduating…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
110 | My Resilient Retail Predictions For Christmas 2022
As the days of summer sun start to shorten and we start to pack up our parasols and barbecues, it’s time, of course, to turn our thoughts to Christmas. The…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
109 | Nine Ways To Create An Extraordinary Customer Experience
Everyone has that one story (well, one at the very least) of a time that their customer experience with a business fell short of their reasonable expectations…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
108 | Five Ways To Avoid Your Product Business Becoming A Burden
Between the legacy of the Coronavirus pandemic, ballooning energy costs, rising levels of inflation and strikes left, right and centre, I think it’s safe to…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
107 | Being Visible, Showing Up And Selling More With Elizabeth Stiles
E-commerce can be very demanding. It takes enough energy and focus to create, source, produce and manufacture wonderful products - finding the consistent…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
106 | Six Key Tips For Sustainable Seasonal Selling
As the summer sun continues to beat down harder than ever, for some of you, it might seem like your sales have dried up along with the nation's rivers, lakes…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
105 | Risk And Resilience With Emily Canino
In today’s episode of The Resilient Retail Game Plan, I speak to Emily Canino, founder of Doodlemoo, a UK-based independent lifestyle brand offering art…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
104 | Representation In Retail With Cherelle Brown
With the immense number of businesses out there and the sheer amount of products available the world over, you’d be forgiven for thinking that everything and…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
103 | From Social Housing To Design Studio: Significant Shifts with Gayle Mansfield
One of the consistent trends I’ve noticed throughout the many conversations I’ve had with small business owners is that a great number of their journeys into…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
102 | B Corps: Doing Better Business with Sarah Jordan
Whether it’s businesses reappraising their supply chains or ditching plastic, HR departments extending their range of opportunities for more inclusive leave…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
101 | The State Of Wholesale in 2022 With Therese Ortenblad
We’re not quite post-pandemic yet, but the shops are open, trade shows are back and retail, for the most part, has got back into the swing of things. This…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
100 | The Resilient Retail Recap: Your Top Five Interviews
After almost exactly two years since it started and with over 53,000 downloads at the time of recording, I’m incredibly pleased to say that we’ve reached…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
99 | Rethinking Your Instagram Strategy
As the fourth largest social media platform in the world, Instagram has undoubtedly become ubiquitous with the way we connect, interact and for us as product…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
98 | Playing Your Cards Right With Vicky Simmons
In episode 98 of The Resilient Retail Game Plan, I speak to Vicky Simmons, founder of the brutally honest, sarcastic greeting cards company, Mean Mail…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
97 | The Intersection Of Personalisation And Technology With Simon Belsham
From content recommendations tailored to viewing habits, to refilling prescriptions via a smartphone, the growing convergence of tech and personalisation…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
96 | Brand Building, Pivoting And Sustainability With David Abrahamovitch
In episode 96 of The Resilient Retail Game Plan, I speak to the founder and CEO of Grind Coffee, David Abrahamovitch. Since starting with their first…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
95 | A Resilient Retail Pep Talk
Whether it’s via 1-2-1 calls or strategy meetings, through my mentoring sessions or community chat, or in-person and at live events, as you’d expect, I speak…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
94 | Five main areas to consider to fully leverage your profit potential
When everything’s going well and your top-line sales are growing, it can be easy to forget to keep an eye on your actual profitability. I hardly need to remind…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
93 | The Importance Of Strategy In Growing Your Sales
When it comes down to it there are just four core ways to increase your sales - to get more people to buy your products, to get those people to buy more from…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
92 |The Important Role Websites Play For Small Business With Aime Cox-Tennant
Websites have come a long way from the bare-bones HTML pages of the early 90s to the slick world-wide-web we inhabit today. Affordable DIY platforms, ranging…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
91 | Social Entertainment and Embracing The Creative with Thomas Rankin
You need only take a quick scan of the apps on your smartphone to see how dramatically the landscape of social media has changed since Facebook got the ball…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
90 | The Evolution Of Etsy And Harnessing Hyper Narrow Markets With Lauren Keplinger
When it comes to the world of e-commerce, the name Etsy has become pretty much synonymous with small businesses, especially in terms of hand-made products and…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
89 | Managing Different Revenue Streams With Fiona Fawcett
Throughout the course of this podcast, as part of my many presentations and in discussions with numerous clients, I’ve talked a lot about the importance of…
- The Resilient Retail Game Plan - retail insights, retail trends and best practices
88 | People, Planet and Profit with Mary Portas and Nicky Chenery
The shift we've seen in recent years in regards to conscious consumerism and sustainability is encouraging - even some of the largest and historically wasteful…