Shows / Banking Transformed with Jim Marous
Banking Transformed with Jim Marous
Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Episodes
- Banking Transformed with Jim Marous
The Evolution and Future of Banking as a Service (BaaS)
The banking industry is undergoing a transformation as changing customer expectations and disruption from non-traditional financial players force traditional…
- Banking Transformed with Jim Marous
The Strategic Power of Embedded Finance
Money 20/20 offers an amazing view into the future of banking and fintech with hundreds of participating organizations and thousands of attendees from across…
- Banking Transformed with Jim Marous
The Battle for Retail Banking Deposits Goes Beyond High Rates
Gone are the days of ultra-low interest rates when generating deposits and making loans was easy. Today, small and mid-sized financial institutions are…
- Banking Transformed with Jim Marous
Innovation Driven by Internal and External Collaboration
The 2023 Retail Banking Trends and Priorities found that 60% of financial institutions are meeting the digital banking needs of customers through collaboration…
- Banking Transformed with Jim Marous
The Future of Niche Banks
Fueled by the growth of plug-and-play banking infrastructure, startup niche banks have emerged that cater to a varied assortment of segments, including…
- Banking Transformed with Jim Marous
The Future of Wearable Technology and Payments
The global wearable device market is expected to reach $62.82 billion by 2025. Wearable technology holds potential to revolutionize the way people interact…
- Banking Transformed with Jim Marous
Money 2020 Europe: AI Takes Center Stage in Banking Transformation
Our expectations of what a bank is, and customers will engage with financial services has changed immensely over the past several years. And that change will…
- Banking Transformed with Jim Marous
Driving Growth with a Financial Marketing Playbook
Technological advances, regulatory changes, and rising consumer expectations have led to a tidal wave of challenges for the financial marketer. While most…
- Banking Transformed with Jim Marous
Money 2020 Europe Preview: A Look into the Future of Banking
The future of banking is being driven by advancements in technology, changing customer preferences, new collaborations, and increasing regulatory requirements…
- Banking Transformed with Jim Marous
The Final Mile of Data: From Insights to Engagement
Customers want their financial institutions to know them, understand them and reward them based on their unique financial situation. Displaying this level of…
- Banking Transformed with Jim Marous
The Exciting Evolution of the CFO in Business Transformation
As part of the digital transformation process occurring at financial institutions, CFOs must increasingly leverage technology and data analytics to become…
- Banking Transformed with Jim Marous
The Power of Sharing the ‘Why’ for Digital Banking Success
A digital-first account opening and onboarding platform is becoming increasingly important in banking, as customers increasingly expect a seamless, digital…
- Banking Transformed with Jim Marous
Using Data to Deliver a Next-Generation TechFin Platform
More than ever, financial institutions are expected to know what account holders need even before they do. Using relationship history, transaction data, and…
- Banking Transformed with Jim Marous
Communication Strategies to Navigate a Banking Crisis
We are in uncharted territory with today’s economic uncertainty. Customers are concerned about the safety of their bank and credit union and don’t know where…
- Banking Transformed with Jim Marous
Direct Mail is Dead. Long Live Direct Mail
With the increasing popularity of digital marketing, many financial institutions have shifted their focus away from direct mail. But is that a mistake? Some…
- Banking Transformed with Jim Marous
Uprise: A Unique AI-Driven Wealth Management Platform
71% of Gen Z and 72% of Millennials say there are financial topics they want trustworthy advice on but aren't sure how to get it. At the same time, the top…
- Banking Transformed with Jim Marous
More Than Ever, Bad Experiences Kill Customer Loyalty
Expectations about what makes a great customer experience (CX) are rising faster than most organizations can keep up with — and consumers aren't afraid to walk…
- Banking Transformed with Jim Marous
Now’s the Best Time for Investing in Modern Banking Technology
With the possibility of a recession, financial institutions of all sizes may be considering a delay or cut in technology spending. As seen by recent challenges…
- Banking Transformed with Jim Marous
Harnessing the Full Potential of Emerging Technologies in Financial Services
Every financial institution is adapting and adjusting to compete in the realities of an ever-changing digital world. It is time to re-imagine how applications…
- Banking Transformed with Jim Marous
Supporting Customer Journeys With Data, AI and Better Engagement
To retain market share amid stiff competition, the banking industry has to adapt to changing customer preferences and embrace digital transformation. This…
- Banking Transformed with Jim Marous
Innovation Requires Connecting Banks with the Right Partners
Banks and credit unions understand the need to innovate, but finding the perfect partners to collaborate with can be a challenge with a marketplace that has…
- Banking Transformed with Jim Marous
Think Big, Start Small, and Act Quickly with Applied Intelligence
To ‘wow’ customers across their financial journey, you must know them, understand them and be able to proactively anticipate and deliver solutions. This…
- Banking Transformed with Jim Marous
Varo Bank: The Future of Digital Banks After Silicon Valley Bank Collapse
In September of 2020, we interviewed Colin Walsh just after Varo became the first challenger bank to receive a national bank charter. So much has happened in…
- Banking Transformed with Jim Marous
Digital Transformation Lessons From a $200B Bank
While every financial institution talks about digital transformation, the process is never easy. Melding modern solutions with legacy processes requires focus…
- Banking Transformed with Jim Marous
New Business Models and Growth Opportunities in Banking
Financial institutions of all sizes are reinventing themselves by digitally transforming every part of their business with technology, data, automation, and…
- Banking Transformed with Jim Marous
Consumer Payment Preferences are Transforming
The economy has been top of mind for consumers throughout 2022 and into 2023. In a survey by PSCU, nearly nine in ten consumers stated they were worried about…
- Banking Transformed with Jim Marous
The Power of Omnichannel Communication in Banking
Customers are more likely to engage with their bank or credit union if contacted in a timely manner on their preferred communications platform. More than ever…
- Banking Transformed with Jim Marous
Banks Must Become Resilient to Continuous Disruption
Banking will never return to the way things were done in the past. Continuous disruption is the new norm. The mission is to become more resilient and to…
- Banking Transformed with Jim Marous
Unlocking the Potential of Digital Banking Transformation
To thrive in the new digital banking environment, financial institutions need to rearticulate their value proposition, simultaneously simplifying and upgrading…
- Banking Transformed with Jim Marous
Bankers Like Us Must Make Change Happen
The banking industry, while steeped in tradition, is far from predictable. More than ever, marketplace changes are impacting what financial institutions…
- Banking Transformed with Jim Marous
The Future of Credit Card Marketing
Credit cards are one of the primary foundations for credit relationships at many financial institutions, accounting for 37% of consumer purchases by dollar…
- Banking Transformed with Jim Marous
What is the Potential of ChatGPT in Banking
ChatGPT has taken over the news cycle since launching at the end of November of 2022. Its AI version of human conversation has created optimism and debate…
- Banking Transformed with Jim Marous
Building Banking Loyalty During Volatile Times
Consumer behavior is changing faster than ever. The impact of the pandemic, technological advancements, a greater awareness of environmental, social and…
- Banking Transformed with Jim Marous
Banking in the Age of Digital Disruption
An uncertain economy, combined with technological advances, increased customer expectations, and new competition will force banks to reimagine business models…
- Banking Transformed with Jim Marous
Using Data and Digital Technology to Drive Next Generation Customer Experiences
Digital banking transformation involves integrating digital technology with data and analytics to enhance customer experiences, drive growth and make an…
- Banking Transformed with Jim Marous
Many Banks Misunderstand Innovation
According to MIT, the biggest challenges to the innovation process include a lack of an innovation culture, fear of change, lack of ownership and vision…
- Banking Transformed with Jim Marous
Banking is at the Beginning of the Interface Revolution
Over three-quarters of consumers said that receiving personalized communications was a key factor in prompting their consideration of a brand, and 78 percent…
- Banking Transformed with Jim Marous
Global Trends That Will Disrupt Finance in 2023
The increased digitalization of finance has resulted in massive transformations and disruptions across the industry. Opportunities have emerged from these…
- Banking Transformed with Jim Marous
Banking Must Partner for Digital Transformation Success
Improving the customer experience (CX) is at the foundation of the majority of digital banking transformation efforts. Financial institutions need to deliver a…
- Banking Transformed with Jim Marous
The Future of Open Banking in 2023
Open banking has become a major driver of digital transformation across the financial sector, revolutionizing payments, lending, investments, and transactional…
- Banking Transformed with Jim Marous
A How to Guide for Digital Transformation at a $25B Bank
Financial institutions of all sizes must stay focused on providing and improving digital services or they risk getting left behind. The good news is that…
- Banking Transformed with Jim Marous
Most Important Workplace Technologies for Banking in 2023
Modern workplace technologies are a primary driver of digital transformation in the banking industry, creating immense opportunities for improved experiences…
- Banking Transformed with Jim Marous
Connecting the Dots Between Data, Analytics, and Customer Engagement
Many banks focus on the technology needed to digitally transform their organization. But technology is only part of the equation. To be successful, leadership…
- Banking Transformed with Jim Marous
Digital Banking Trends and Priorities for 2023
While many digital banking initiatives revolve around making banking easier, that only scratches the surface on how to make digital banking better. Consumers…
- Banking Transformed with Jim Marous
Data Drives the Future of Branch + Digital Distribution in Banking
More than ever, branch networks must be rightsized and optimized. With data and analytics, banks and credit unions can determine the right mix of flagships…
- Banking Transformed with Jim Marous
Digital Banking Growth Strategies for 2023
The banking industry is facing an onslaught of competitive pressures — from revenues and profit margins to market share and adoption rates. Banking executives…
- Banking Transformed with Jim Marous
The Global Potential for Banking and Fintech Collaboration
Fintech has transformed the financial sector landscape rapidly and has blured the boundaries of both financial firms and the financial sector. This has created…
- Banking Transformed with Jim Marous
Ally Bank: Breaking Through the Noise with Innovation and Relevance
As one of the early digital banking leaders, Ally has leveraged product innovation and highly relevant marketing campaigns to drive awareness and growth…
- Banking Transformed with Jim Marous
Fighting Fraud has Become a CX Differentiator
Marketers and product teams spend heavily on acquiring a customer, only to churn them with a bad first experience. Fraud is becoming an increasing problem with…
- Banking Transformed with Jim Marous
An Innovation Mindset is Needed in Payments
We continue to see the rise of digital commerce based on customer adoption of innovations like digital wallets, buy now pay later (BNPL), instant payments, and…
- Banking Transformed with Jim Marous
How the CBA Will Support Banks During Industry Transformation
In July of this year, Lindsey Johnson took the helm of the Consumer Bankers Association, replacing Richard Hunt, who had guided the organization for the…
- Banking Transformed with Jim Marous
Using AI to Maximize Customer Personalization
Financial institutions must accelerate their use of data and insights to improve customer satisfaction. By harnessing the power of AI-based personalization…
- Banking Transformed with Jim Marous
The Future of Banking: Where Everyone Creates Their Own Bank
Finance is quickly moving from digital platforms into an era of hyper-personalization, where every user will have ultimate control over their data, their…
- Banking Transformed with Jim Marous
Now’s the Time to Pick Battles with Fintech Challengers
Traditional banks and credit unions continue to face competition from challenger and online-only banks willing to offer higher yields for savings and deposits…
- Banking Transformed with Jim Marous
Chase and 10X Banking: Building a Digital Platform for the Future
Chase, the digital banking app launched by JPMorgan, has reached one million UK customers after launching in September of last year with a 1% cashback deal and…
- Banking Transformed with Jim Marous
Debbie: An Innovative Rewards Platform for Managing Debt
Americans’ total credit card balance reached $887 billion in the second quarter of 2022, with close to a $50B jump since the first quarter of 2022. The 13%…
- Banking Transformed with Jim Marous
Conquering the ‘Last Mile’ of Data and Analytics Transformation
Banks are making significant investments in their data and analytics initiatives. Unfortunately, most organizations struggle moving from the data preparation…
- Banking Transformed with Jim Marous
Betterment: Using a Challenger Mindset for Market-Leading Growth
Launched shortly after the 2008 financial crash, Betterment pioneered robo-advisory services and opened the door for individuals to manage their money without…
- Banking Transformed with Jim Marous
Humanized Digital Engagement Propels Growth in Banking
The demand for fast, humanized digital engagement has reached new heights, and is changing the financial services landscape. More than ever, customers have…
- Banking Transformed with Jim Marous
The Future of Open and Embedded Banking at Truist
In the past, consumers relied almost exclusively on legacy banking institutions for their financial interactions. Today, businesses across all industries have…