Shows / Banking Transformed with Jim Marous
Banking Transformed with Jim Marous
Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Episodes
- Banking Transformed with Jim Marous
Your Back Office: The Missing Piece of Great CX
An Aberdeen Research report shows that improving operational efficiencies is now taking a back seat to customer experience in back-office operations. This…
- Banking Transformed with Jim Marous
MX: The Next Frontier of Money Experiences
Utah-based open finance solution provider MX Technologies has named several PayPal veterans to lead the firm’s next phase of growth. This growth will include…
- Banking Transformed with Jim Marous
Accelerating Innovation for Financial Institutions of All Sizes
Banks and credit unions are challenged to satisfy consumers with the traditional services they have used for decades, while also delivering the latest…
- Banking Transformed with Jim Marous
FedNow: The Future of Instant Payments
Nearly two-thirds of consumers indicate they manage their financial relationships predominantly online or via their mobile device. In addition, nearly 70% of…
- Banking Transformed with Jim Marous
BMO Harris: Promoting Gender Diversity in FinTech
While the fintech industry is growing rapidly, it is still rare to see women as fintech founders or women holding leadership roles. More concerning is the fact…
- Banking Transformed with Jim Marous
Ways Technology Can Positively Impact Costs, Efficiency and Reporting
As new players continue to expand market share with data and customer-centric business models, incumbent banks face an urgent need to modernize systems to…
- Banking Transformed with Jim Marous
Turning Information Overload into a Personal Superpower
Despite the benefits of easy information access, the amount of information each human needs to process is overwhelming, creating a reduction in comprehension…
- Banking Transformed with Jim Marous
The Best Customer Experiences Start with Identity Protection
Trust in banking hinges on the ability of financial institutions to safeguard identities and keep consumer and business data private, particularly during…
- Banking Transformed with Jim Marous
How AI is Transforming the Banking Industry
The banking sector has always been data intensive. Today, AI technology has the capability to improve efficiency, increase innovation, boost differentiation…
- Banking Transformed with Jim Marous
Using Behavioral Science for Financial Marketing Success
More than ever, financial marketers can trigger automatic action by applying behavioral science principles in marketing strategy and creative execution. If you…
- Banking Transformed with Jim Marous
Reaching Digital Maturity with Continuous Product Design
Customer expectations are changing faster than ever. Unfortunately, most banks and credit unions are playing catch-up, with siloed data, back-office technology…
- Banking Transformed with Jim Marous
Leadership During Times of Uncertainty
More than ever, creating an organization that responds to customer’s needs, cares for and inspires employees, embraces purpose, emphasizes diversity, equity…
- Banking Transformed with Jim Marous
How All Banks Can Now Offer Industry-Leading Digital Mortgages
Most mortgage experiences are overwhelming and full of friction, with outdated processes that includes a stack of paper forms and multiple in-person meetings…
- Banking Transformed with Jim Marous
Locality Bank: Using Modern Technology to Serve Small Businesses
Small businesses are the foundation of the American economy, with 30.2 million small businesses making up 99.9% of American businesses and employing 47.5% of…
- Banking Transformed with Jim Marous
Embedded Finance and BaaS: The Future of Banking
Embedded finance integrates financial services, such as payments, lending, insurance, etc. within a non-financial business’ infrastructure. This provides a…
- Banking Transformed with Jim Marous
Synovus Bank: The Journey to Become a Digital Bank
Becoming adept at digital banking is not simply about technology. It’s about the way banking leaders adapt to the pace of change and continually rethink how…
- Banking Transformed with Jim Marous
Is Your Data Strategy Future-Ready?
Consumers expect their financial institution to use data and insights collected over time to deliver personalized recommendations based on transactions and…
- Banking Transformed with Jim Marous
How to Think Like a Brand and Not a Bank
As consumers get exposed to new financial brands every day, it has never been more important to think like a brand and not a bank. Investing in creating a…
- Banking Transformed with Jim Marous
Modernizing Payments for an Embedded Banking Future
Embedded payments have become the norm in our personal lives. In fact, a report from IDC predicts that 74% of digital consumer payments globally will be…
- Banking Transformed with Jim Marous
Are Big Banks Hurting Competition, Innovation and Equality?
Competition in banking has expanded in the past twenty years, yet banking and technology giants are increasingly using proprietary technology and data-driven…
- Banking Transformed with Jim Marous
Identity Fraud is a Customer Experience Opportunity
Identity fraud is an increasing challenge for financial institutions, impacting consumer trust and costing billions of dollars a year in losses. To combat this…
- Banking Transformed with Jim Marous
Essentials to Transformation Success in Banking
Transformation is both an overused word and an underdeveloped concept at most financial institutions. Successfully embraced, transformation can help a…
- Banking Transformed with Jim Marous
Be Prepared for the Engagement Banking Revolution
Data, analytics, and new technologies are transforming the art and science of personalized customer experiences. Customer engagement of the future is holistic…
- Banking Transformed with Jim Marous
From Personalization to Profits in Banking
Consumers want their financial providers to provide integrated experiences that leverage insights to create intuitive engagements. To accomplish this, banks…
- Banking Transformed with Jim Marous
An Inside Look into Morgan Stanley’s Evolving Brand Strategy
With a long history of leading marketing efforts at various financial organizations, Alice Milligan was named the chief marketing officer of Morgan Stanley in…
- Banking Transformed with Jim Marous
WeBank: A Model for the Future of Digital Banking
WeBank is considered by many to be the most progressive digital bank in the world. Launched in 2014, WeBank provides financial services to over 300 million…
- Banking Transformed with Jim Marous
Delivering Financial Education to Customers and Communities
Providing trust through personal financial education is an imperative for the entire finance services sector. It is also a cornerstone to building engagement…
- Banking Transformed with Jim Marous
Banking Strategies to Withstand an Economic Downturn
The banking industry has a once-in-a-generation opportunity to transform legacy business models to become more competitive and more resilient during economic…
- Banking Transformed with Jim Marous
The Unique App That Makes Financial Education Rewarding
Capturing the attention of GenZ and digital-first consumers is an ongoing challenge. Financial well-being is a major goal for these segments … but engagement…
- Banking Transformed with Jim Marous
How Economic Instability Will Impact the Banking Industry
The economic outlook for 2022 is being impacted by rapid inflation, geopolitical shocks, rising interest rates, and unemployment numbers that loom as…
- Banking Transformed with Jim Marous
How to Make ESG a Cornerstone of Your Bank’s Business Model
More than ever, consumers want to associate with companies that are committed to environmental, social, and governance issues. This includes where they do…
- Banking Transformed with Jim Marous
How Banking Can Win Big in the Subscription Economy
Old revenue models are dead. Financial institutions must rethink their business models and create new growth levers to be future-ready. Subscriptions make our…
- Banking Transformed with Jim Marous
How Banking-as-a-Service has Made Webster Bank Future-Ready
Banking-as-a-service (BaaS) provides a great opportunity for existing financial institutions to reach a greater number of customers at a lower cost by teaming…
- Banking Transformed with Jim Marous
Reimagining Customer Engagement with Intelligent Texts
Many financial institutions struggle when it comes to building engagement with customers in a timely and impactful manner. More than ever, there is a need for…
- Banking Transformed with Jim Marous
Banking on the Metaverse
It’s been 30 years since the term Metaverse was coined, but big money and big hype is now making its way into daily conversations in banking and beyond. With…
- Banking Transformed with Jim Marous
Why New Banks are Taking Over the World
While we are not seeing the end of banking, we are observing a changing of the guard in financial services. Powered by a deluge of funding, fintech firms are…
- Banking Transformed with Jim Marous
7 Steps to Building a Winning Content Marketing Strategy in Banking
Content marketing is an important part of creating a powerful experience in banking. Done well, it can help attract, inform, and engage your target audience…
- Banking Transformed with Jim Marous
Marcus Acquires Fintech Firms to Become Dominant Banking Power
In the past six years, Marcus has used an acquisition strategy to create a digital platform for consumer loans, credit cards, high-yield savings, automated…
- Banking Transformed with Jim Marous
Low-Code/No-Code Fuels Agile Digital Banking Transformation
Keeping pace with an increasingly changing marketplace has never been so difficult. No place is this more evident than in creating the IT solutions required…
- Banking Transformed with Jim Marous
Should Bankers Fear Apple’s Future Growth Strategy?
Bloomberg reported that Apple is launching an initiative code-named “Breakout” to bring more financial services capabilities in-house. It is believed that…
- Banking Transformed with Jim Marous
Reimagining The Future of Digital Delivery at Capital One
The pandemic greatly accelerated the consumer desire to adopt digital-first banking experiences. That said, consumer preference for how to do banking has also…
- Banking Transformed with Jim Marous
Using Data to Acquire, Engage and Retain Banking Customers
More than ever, delivering banking experiences rooted in personalized engagement is an expectation from every customer. More than just a requirement for…
- Banking Transformed with Jim Marous
Simplifying Bank Marketing in the Age of Complexity
Financial marketing has become increasingly complex as data and technology provides the opportunity for instant, personalized engagement. As consumer attention…
- Banking Transformed with Jim Marous
How Sofi Intends to Become the Center of the Financial Universe
SoFi is on a mission to move beyond its roots as a direct-to-consumer fintech organization, to become a financial services platform that will enable banks and…
- Banking Transformed with Jim Marous
Customer Identity: Balancing Security and Seamless Experiences
In a digital world where convenience, time savings and instant access reign supreme, a physical-first banking experience is no longer the preferred option for…
- Banking Transformed with Jim Marous
Can Traditional Banks Keep Up With Payments Transformation?
The increasing scale and pace of change has been a constant characteristic of the payments landscape, driven by rapidly changing customer expectations and new…
- Banking Transformed with Jim Marous
How Bank of America Personalizes Financial Wellness for 67 Million Customers
Financial institutions have struggled engaging consumers with budgeting and financial health tools. Bank of America's approach has been to address financial…
- Banking Transformed with Jim Marous
Financial Institutions Can No Longer Ignore Cryptocurrencies
According to a report by J.P. Morgan, close to 300 banks are planning to roll out Bitcoin trading on mobile apps in the first half of 2022. Another study finds…
- Banking Transformed with Jim Marous
Reimagining Money Experiences in Banking
Over the past several years, my team at the Digital Banking Report has asked financial institutions globally what their primary objective was. Overwhelmingly…
- Banking Transformed with Jim Marous
How to Make Banking Better in 2022
The banking industry has never been under more pressure to change. The challenge is not whether digital transformation will occur, but whether the right…
- Banking Transformed with Jim Marous
KeyBank: Leveraging Targeted Scale for Differentiation and Growth
Situated on the asset spectrum between large national banks and community financial institutions, regional banks face the challenge of scale to make the…
- Banking Transformed with Jim Marous
The Future of Commerce Includes Digital Currency
Recently, NCR increased their ability to deliver a complete digital currency solution to its customers, including the ability to buy and sell cryptocurrency…
- Banking Transformed with Jim Marous
Blockchain, NFTs, Web 3.0, and Technologies Enabling the Metaverse
If there was any doubt about the mainstream acceptance of cryptocurrency, you didn’t need to look any further than the ads during this year’s SuperBowl, where…
- Banking Transformed with Jim Marous
Why AI and Machine Learning is The Future of Bank Differentiation
Data and advanced analytics lie at the core of every financial institution wanting to build stronger engagement capabilities. Unfortunately, many organizations…
- Banking Transformed with Jim Marous
OakNorth: A Blueprint for Future Bank Success
Businesses are becoming big business in banking. Unfortunately, most businesses have trouble getting fast and flexible financing. Founded in 2013, OakNorth is…
- Banking Transformed with Jim Marous
Retail Banking Trends to Watch in 2022
The pandemic represented a tipping point for financial institutions, forcing them to accelerate digital transformation, rethink business models, and illustrate…
- Banking Transformed with Jim Marous
How Banks Can Create a White Label Response to BNPL Threat
The need for quick innovation is greater than ever, with advanced, cost-effective solutions needed by legacy banking organizations to keep pace with a…
- Banking Transformed with Jim Marous
Improving Financial Health for All Requires Unprecedented Action
While government intervention in response to the COVID-19 pandemic helped many people improve their financial situations, most people in the United States…
- Banking Transformed with Jim Marous
In-House Incubator Creates Innovation Within Legacy Provider
Digital payment adoption and use has surged around the world. As a result, prioritizing payments innovation is a critical area of focus for banks, credit…
- Banking Transformed with Jim Marous
Nova Credit: Helping Immigrants Realize the American Dream
More than one million immigrants arrive in the U.S. every year, and it is predicted that immigration will drive 82% of new population growth by 2050. Yet, the…