Shows / Banking Transformed with Jim Marous
Banking Transformed with Jim Marous
Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Episodes
- Banking Transformed with Jim Marous
Payments Innovation Drives Growth at American Express
The future of payments includes a world where consumers and businesses can move funds to anywhere in the world, instantaneously, 24/7/365, with full…
- Banking Transformed with Jim Marous
Technology Drives the Customer Experience at Chase
There has never been a more exciting time to leverage customer insight, technology, and an innovation culture to drive improved customer experiences in…
- Banking Transformed with Jim Marous
Open Banking is the Foundation for Digital Transformation
During the holidays, we are sharing our most popular podcasts we did in 2021 that set the stage for 2022. In this Banking Transformed podcast from last…
- Banking Transformed with Jim Marous
U.S. Bank: A Case Study in Digital Banking Transformation Success
As we enter the holidays, we are sharing our most popular podcasts we did in 2021 that do a great job of setting the stage for 2022. In this Banking…
- Banking Transformed with Jim Marous
Contextual Engagement Requires Better Use of Data and AI
The importance of using data, analytics and advanced marketing technologies has never been greater. Consumers expect their financial institutions to know them…
- Banking Transformed with Jim Marous
Looking to 2022 and Beyond: New Rules for a New World
Over the past 20 months, we have experienced personal and business transformation that has impacted every aspect of our lives. With change happening faster…
- Banking Transformed with Jim Marous
Banking Differentiation Through Relentless Innovation
As the competitive marketplace in financial services expands and diversifies globally, it is more critical than ever for organizations to drive innovation and…
- Banking Transformed with Jim Marous
Designing a Future-Ready Branch Network
To differentiate product and service offerings going forward, legacy financial institutions must focus on building a distribution network that combines the…
- Banking Transformed with Jim Marous
The X1 Credit Card: A Unique Option for Younger Consumers
The X1 credit card harnesses the power of technology to offer higher credit limits, an aggressive rewards program, and unique automated features driven by a…
- Banking Transformed with Jim Marous
A Solution to Future-Proof Legacy Banking Platforms
The importance of a digital banking platform that is flexible, powerful and affordable has never been more important. Banking organizations of all sizes are…
- Banking Transformed with Jim Marous
Square: An Increasingly Strong Player in Financial Services
In March of 2021, Square Financial Services officially launched its bank after receiving its Industrial Loan Company license from the FDIC a year prior. The…
- Banking Transformed with Jim Marous
Masterclass in Innovation, Transformation and the Future of Banking
Every financial institution must evaluate how to adapt technology strategies to support business change, operational resiliency and digital response. More than…
- Banking Transformed with Jim Marous
Digital Core Transformation as a Catalyst for Success
Most core banking operations run on aging platforms that were deployed in the 1980s and 1990s. These platforms are either homegrown or heavily customized since…
- Banking Transformed with Jim Marous
The Business Case for Financial Inclusion in Banking
Recent events have put a spotlight on the urgent need for financial institutions to advance financial inclusion initiatives. Beyond responding to recent…
- Banking Transformed with Jim Marous
How Data, Speed and Simplicity Can Drive Loan Growth
In lending, the best offer usually wins. While some consumers still make the decision based on rate, an increasing number base their borrowing decision on the…
- Banking Transformed with Jim Marous
The Power of Data, Analytics and the Cloud in Bank Marketing
The banking industry is in the midst of an exciting revolution in which power has shifted from the financial institution to the consumer. Consumers are…
- Banking Transformed with Jim Marous
Building an Emotional Connection in Banking
With consumers spending an average of 7.5 hours a day on various media platforms, ‘convenience’ in banking must now expand beyond store-centric factors to…
- Banking Transformed with Jim Marous
Modernizing Complex Banking Customer Engagements
An important component of digital banking transformation is to be able to improve efficiency and productivity in your organization while also helping employees…
- Banking Transformed with Jim Marous
The Rise of Technosocialism: An Opportunity of a Lifetime
The premise of the book, The Rise of Technosocialism, is that mankind is coming to a fork in the road. Climate change, emerging artificial intelligence, social…
- Banking Transformed with Jim Marous
5 Keys to a Successful Data-Driven Strategy in Banking
As a financial institution is preparing to engage in a data-driven strategy, where do they begin? First, it’s important to understand that data transformation…
- Banking Transformed with Jim Marous
Smaller Banks Risk Losing Digital Customers
According to a recent Harris Poll, 40% of respondents said they are likely to leave their primary financial institution for digital banking that compares to an…
- Banking Transformed with Jim Marous
The Need to Create Differentiated Digital Banking Experiences
Capco recently published research offering insights into how banks can modernize their digital banking experience to include the personalization customers…
- Banking Transformed with Jim Marous
Buy Now, Pay Later: A Digital Solution to an Age Old Problem
With consumers strapped for cash during these turbulent times, traditional and non-traditional financial firms are expanding financing options to support…
- Banking Transformed with Jim Marous
The Great Banking Debate Rewind
Recently, I had the opportunity to join Ron Shevlin in a unique debate on the future of financial services. Refereed by Jason Henrichs, the CEO at Alloy Labs…
- Banking Transformed with Jim Marous
Mastering Quantum Marketing in Banking
Marketing is at the center of a massive transformation, driven new technologies, real-time data analytics, and major scientific advances that will power the…
- Banking Transformed with Jim Marous
Digital Banking Pioneer Shares Secrets of Success
What can legacy financial institutions learn from the first online-only bank? Founded in 1999, First Internet Bank reimagined the traditional banking model as…
- Banking Transformed with Jim Marous
How to Create an Inclusive Digital Experience
Inclusive and accessible digital experiences are more important now than ever before. 61 million adults in the US live with a disability and the average…
- Banking Transformed with Jim Marous
The Importance of a Challenger Mindset
What makes a fintech firm or challenger bank different from a legacy financial institution? Is it the products offered or the digital platform? Or is it deeper…
- Banking Transformed with Jim Marous
The Increasing Need for Talent, Inclusion and Diversity in Banking
As more companies navigate the return-to-office movement, management teams are faced with an increased urgency of finding, training and retaining quality…
- Banking Transformed with Jim Marous
Creating Lovable Experiences Through Innovation Simplicity
Historically, the banking industry viewed innovation as a way to add more to a product or service. The focus was often on technology, competitive offerings and…
- Banking Transformed with Jim Marous
What Happens When Every Brand is a Bank?
Embedded finance enables businesses to seamlessly integrate financial services into their business models, providing banking, credit, payments, or other…
- Banking Transformed with Jim Marous
Bitcoin: The Next Battlefield for Retail Banking Customers
Bitcoin is taking another step toward mainstream adoption, as customers of some U.S. banks will soon be able to buy, hold and sell bitcoin through their…
- Banking Transformed with Jim Marous
How Innovation Can Accelerate Digital Transformation
Leveraging modern technology, data, analytics and digital distribution, market leaders can use innovation to support new business models and create improved…
- Banking Transformed with Jim Marous
Digital Transformation: Not Just for Big Banks
Research shows that the biggest banks and fintech firms are doing best at delivering digital experiences, while smaller banks and credit unions often struggle…
- Banking Transformed with Jim Marous
Winning the Battle for Trust Against Fintech Firms
According to a recent study from Ernst & Young, 37% of consumers now say a FinTech firm is their most-trusted financial services brand, compared with 33% who…
- Banking Transformed with Jim Marous
Differentiation Requires Personalized Digital Banking Experiences
Consumers have grown to expect personalized digital experiences across all channels and throughout the entire customer journey. Much more than just good…
- Banking Transformed with Jim Marous
LendingClub is Well Positioned for Future Growth
In February of this year, LendingClub closed the acquisition of Radius Bank, becoming a full-spectrum fintech marketplace bank and among the first fintech…
- Banking Transformed with Jim Marous
Why a Big Bank Executive Jumped to a Digital Credit Union
Founded in 1935, Alliant Credit Union was created to serve the employees of United Airlines. With most members traveling across the globe, the top 10 credit…
- Banking Transformed with Jim Marous
Bad Data Sells, Better Data Serves
More than ever in the past, data and applied analytics is being used to transform business models and create more personalized, streamlined experiences…
- Banking Transformed with Jim Marous
How Microsoft Embraced Data Transformation
Data is the foundation for the entire digital transformation process, allowing organizations to make better real-time decisions and enable the movement from…
- Banking Transformed with Jim Marous
Keys to Success for Community Banking
At a time when the competitiveness in the banking industry is more intense than ever, and the need for digital transformation has never been greater, is the…
- Banking Transformed with Jim Marous
Turning Market Disruption Into Innovation Opportunity
McKinsey found that 90% of executives “believe that the COVID-19 crisis will fundamentally change the way they do business over the next five years.”…
- Banking Transformed with Jim Marous
How Banking Can Thrive in a Post-Pandemic Reality
The pandemic disrupted the entire planet, changing consumer behavior, altering business and government assumptions, and dramatically impacting business plans…
- Banking Transformed with Jim Marous
Driving Digital Sales in Financial Services
The way people and businesses shop for and buy financial services has been altered dramatically since the pandemic. No longer needing to go to a physical…
- Banking Transformed with Jim Marous
The Importance of a Modern Banking Platform
Modern technology is providing institutions with opportunities that expand well beyond traditional financial services. As part of digital banking…
- Banking Transformed with Jim Marous
The Evolution of the Branch Strategy at Citi
The pandemic has caused many banks to rethink their branch network strategy. For banks to be positioned for a future that includes greater reliance on digital…
- Banking Transformed with Jim Marous
Using Data and Insights to Drive Growth in Banking
What is the foundation used to drive growth in an financial institution? If it's not data - it should be. Banks and credit unions have a wealth of insights…
- Banking Transformed with Jim Marous
The Future of Payments is Fast, Seamless, Safe and Embedded
Before the rise of PayPal, Venmo, and dozens of other new payment solutions, banks didn't look at the payments function as an epicenter for innovation. Times…
- Banking Transformed with Jim Marous
What Defines a Digital Banking Winner?
Despite increased investment in digital initiatives, financial institutions continue to be concerned that they are falling behind with digital transformation…
- Banking Transformed with Jim Marous
The History of Fintech Transformation
In 2009, Shamir Karkal and several colleagues created the first digital-only bank of its kind in the U.S. Struggling to describe the benefits of a bank without…
- Banking Transformed with Jim Marous
The Importance of Global Payments Functionality
Competition in the financial services sector has never been more intense. Banking boundaries, that once were defined geographically, have expanded globally as…
- Banking Transformed with Jim Marous
Improving Customer Experiences With Alternative Data
In order to survive in an increasingly competitive market, financial organizations must be able to correctly identify consumers to streamline the account…
- Banking Transformed with Jim Marous
Is the Future of Community Banks at Risk?
Some experts predict the demise of community banking organizations, that are challenged by changed consumer behavior, outdated infrastructure, an evolving…
- Banking Transformed with Jim Marous
Winning in a World of Digital Giants
The marketplace is being disrupted by firms that were built on digital platforms. Their agility, foundation of data, analytics and modern technology position…
- Banking Transformed with Jim Marous
Secrets of a Rockstar Chief Digital Banking Officer
More than at any time in the past, the largest banks in the U.S. have capitalized on their customers’ increased willingness to use digital financial services…
- Banking Transformed with Jim Marous
Innovation in Digital Account Opening and Onboarding
Consumers are shopping for products and services, opening accounts, and building relationships using the channels they prefer. More than ever before, this is…
- Banking Transformed with Jim Marous
Digital Banking Transformation During Uncertain Times
Companies that use disruption as an opportunity for innovation emerge from it stronger, while companies that merely attempt to 'weather the storm' until things…
- Banking Transformed with Jim Marous
Rethinking the Future of Distribution
Banks and credit unions are rethinking their distribution strategies as more people than ever are using digital channels. Despite this shift, closing all…
- Banking Transformed with Jim Marous
Speed, Simplicity and Empathy Drive CX in Banking
The majority of financial institutions rank improving customer experience as their top mission, but few organizations get rave reviews. In fact, since the…
- Banking Transformed with Jim Marous
The Business Case for Sustainability and Doing Good
Doing good for the community, employees and customers goes well beyond philanthropy. Organizations need to look within to embed sustainability and social…