Shows / Banking Transformed with Jim Marous
Banking Transformed with Jim Marous
Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Episodes
- Banking Transformed with Jim Marous
How to Compete for Buy Now, Pay Later (BNPL) Customers
Buy now, pay later (BNPL) solutions have grown in prominence as new players and payments incumbents are battling for market share. This includes firms like…
- Banking Transformed with Jim Marous
The Rise of Big Tech Platforms in Banking
The pandemic has served to accelerate the relevance and importance of open banking as consumers become more willing to try alternative banking providers to get…
- Banking Transformed with Jim Marous
The Product Expansion Strategy of Marcus by Goldman Sachs
Over the past year, Marcus by Goldman Sachs has continued to expand offerings, including teaming up with Amazon and Walmart to offer loans to sellers on their…
- Banking Transformed with Jim Marous
The Power of a Data-Driven Culture at TD Bank
One of the biggest problems facing legacy banking organizations today is leveraging data and advanced analytics to drive digital transformation, creating…
- Banking Transformed with Jim Marous
Digital Transformation Success at a $60 Billion Bank
According to the Digital Banking Report, the top priority of the majority of financial institutions is to advance digital transformation. But what is the best…
- Banking Transformed with Jim Marous
Google: Friend or Foe to Legacy Banks?
Late last year, it was announced that Google Pay will partner with legacy financial institutions in the development and distribution of checking accounts…
- Banking Transformed with Jim Marous
Personalized Videos: The Future of Customer Engagement
As a result of the pandemic, people were forced to adopt digital alternatives to their traditional way of doing banking. This shift was not always smooth for…
- Banking Transformed with Jim Marous
How to Win in the Experience Economy
How can organizations compete for customers, time, attention and money in an increasingly digital world where time is limited, attention is scarce and the…
- Banking Transformed with Jim Marous
What's Next: 2021 Banking and Fintech Trends to Watch
The pandemic changed the business landscape for all industries … possibly none more dramatically than financial services. Already being impacted by…
- Banking Transformed with Jim Marous
How to Build the Best Mobile Banking App
Mobile banking usage is rising quicker than ever as a result of the pandemic. With close to 50% of consumers stating that mobile is a top-three factor that…
- Banking Transformed with Jim Marous
Keys to Successful Leadership in the Future
Research from the Digital Banking Report has found that the biggest barrier to successful digital transformation is legacy leadership and culture that is…
- Banking Transformed with Jim Marous
Digital Banking Transformation Never Stops at Chase
As the largest U.S. bank, Chase is committed to a strong multichannel strategy, building new branches while also being a leader in digital banking innovation…
- Banking Transformed with Jim Marous
Tinkoff: Russia’s Challenger Bank of the Future
Founded in 2006, Tinkoff is Russia’s largest online challenger bank offering a huge range of services, including mobile personal and business accounts…
- Banking Transformed with Jim Marous
Starling: Not Your Typical Challenger Bank
We have had the opportunity to interview many fintech start-ups and challenger banks on the Banking Transformed podcast. None are like Starling Bank. First of…
- Banking Transformed with Jim Marous
How Will Banking Evolve as We Enter 2021?
When COVID-19 hit, the banking industry was caught off-guard, needing to provide financial services without physical structures, deliver relief to consumers…
- Banking Transformed with Jim Marous
Closing the Gender Gap in Banking and Fintech
Banking has historically been an industry founded by men, run by men, with products created for men. Recently, progress has been made, but the gender bias in…
- Banking Transformed with Jim Marous
Delighting Customers by Removing Friction from Banking
The best way to increase sales, loyalty and customer satisfaction is to reduce the effort needed to proceed along the customer journey. Jeff Bezos said, “When…
- Banking Transformed with Jim Marous
Building a Culture of Innovation in Times of Crisis
The outbreak of the COVID-19 posed great challenges to the global economy and people’s daily lives, and has had far-reaching consequences beyond the spread of…
- Banking Transformed with Jim Marous
Banking Can't Ignore The GenZ Potential
While almost every financial institutions wants to market to, and build relationships with, the Gen Z consumer, few organizations understand who the Gen Z…
- Banking Transformed with Jim Marous
The Future of Banking Starts Now
Before the pandemic, digital transformation was optional for many organizations. When COVID-19 took hold, necessity dictated that all organizations ‘become…
- Banking Transformed with Jim Marous
WeBank: The Most Advanced Digital Bank in the World
When you think of global leaders in digital banking, the conversation must start with Tencent-backed WeBank, the first digital-only bank in China. Launched at…
- Banking Transformed with Jim Marous
The Role of Banking in the Future of Digital Identity
According to a recent survey by Deloitte, nearly two-thirds of respondents said that global digital identity will be very important in the future despite the…
- Banking Transformed with Jim Marous
Can Two Legacy Banks Become a Digital Banking Leader?
In late 2019, BB&T and SunTrust combined to become the 6th largest bank in the country, serving 10 million households. Looking at the strategic and financial…
- Banking Transformed with Jim Marous
OCC Provides Path For Banking Revolution
In May of this year, Brian Brooks took office as Acting Comptroller of the Currency (OCC). During his short tenure, Brooks has already made statements…
- Banking Transformed with Jim Marous
Jumpstarting Your Career During a Pandemic
There has never been a more important time for executives to evaluate their position in the marketplace and to determine their future path to personal and…
- Banking Transformed with Jim Marous
Most Digital Lending Not Ready for Prime Time
In a post-COVID world, financial institutions must deliver innovative credit options, on-demand, in an almost instantaneous manner. To accomplish this feat –…
- Banking Transformed with Jim Marous
How to Build a Digital Banking Lifestyle ‘Super App’
Dubai-headquartered Emirates NBD has the distinction of being a legacy bank fully committed to innovation, digital transformation and customer-centricity…
- Banking Transformed with Jim Marous
Dave: A Digital Banking Platform for the Underserved
Even before the pandemic, there was a financial crisis where many consumers had difficulty making ends meet, causing missed monthly payments or overdrafts with…
- Banking Transformed with Jim Marous
BankMobile: From Fintech Bank to TechFin Platform
In 2014, BankMobile was launched as a division of Customers Bank. As opposed to relying only on organic growth, BankMobile quickly grew with a B2B2C strategy…
- Banking Transformed with Jim Marous
Varo: The First Nationally Chartered Fintech Bank
Until recently, fintech firms have usually partnered with traditional banks to provide banking services as opposed to going through the lengthy and costly…
- Banking Transformed with Jim Marous
Wealthfront: Transforming From a Robo-Advisor to a Digital Bank
The battle to become the primary financial relationship for consumers continues to intensify, with the lines blurring between traditional banks, digital banks…
- Banking Transformed with Jim Marous
Financial Marketing Takes Center Stage
The Digital Banking Report has just completed research on the impact of the pandemic on financial marketing. We found that changes in almost every area of…
- Banking Transformed with Jim Marous
How COVID-19 Redefined Consumer Expectations in Banking
While COVID-19 forced people into a digital-only lifestyle, there was still a desire for humanized experiences. Some banks and credit unions were prepared to…
- Banking Transformed with Jim Marous
The Power of Social Media Influencers in Banking
In a world impacted by COVID-19, brand recognition and authenticity have never been more important, while the reach of traditional marketing channels continue…
- Banking Transformed with Jim Marous
COVID-19 Provides Wake-Up Call for Cloud Banking
The COVID-19 crisis has put a spotlight on the outdated tech infrastructures of many traditional financial services companies. As cloud computing has matured…
- Banking Transformed with Jim Marous
What Makes Navy Federal a Perennial CX Leader?
With an immediate shift to a work-at-home reality and increased use of digital channels, organizations need to think beyond immediate operational challenges…
- Banking Transformed with Jim Marous
Challenger Bank Grows by Supporting Financial Inclusion
Most traditional banks were unprepared for the flight to digital that occurred due to COVID-19. Mobile-only challenger bank Current has seen customer growth…
- Banking Transformed with Jim Marous
CaixaBank: Innovation Drives Digital Transformation
At no time has the importance of innovation and the deployment of advanced technologies in banking been more evident than today. With more consumers embracing…
- Banking Transformed with Jim Marous
How Citi Maintains Customer Loyalty During a Pandemic
COVID-19 has had an immediate impact on loyalty and reward programs due to the unprecedented period of low travel and entertainment. As people stopped flying…
Banking Transformed with Jim MarousMarcus by Goldman Sachs: Digital Banking Built for the Consumer
Many fintech firms struggle to gain scale, funding and brand recognition in an increasingly crowded banking ecosystem. Leveraging the power of digital…
Banking Transformed with Jim MarousFour Seismic Shifts That Are Changing Banking
The banking industry had been warned for decades to become more innovative, transform to digital, embrace new technologies and become more aware of consumer…
Banking Transformed with Jim MarousBanking Must Move Beyond Rhetoric On Social Issues
The world is faced with uncertain times caused by the global pandemic combined with demands for increased equality, diversity and inclusion. Beyond empty…
Banking Transformed with Jim MarousIs There a Fintech Fallout on the Horizon?
In the past decade, the marketplace has seen the development of more banking competitors than in the previous hundred years. From solution specific fintech…
Banking Transformed with Jim MarousWhy COVID-19 Will Stimulate Innovation in Banking
The COVID-19 crisis has impacted both humanity and business in an instantaneous and dramatic way. But, while each pandemic throughout history has been unique…
Banking Transformed with Jim MarousData and Advanced Analytics: A Key to Survival
Data and advanced analytics are the foundation of every organization. Beyond improving efficiency and understanding business success, the power of data and…
Banking Transformed with Jim MarousLeadership Excellence in Crisis: An Interview with Tom Peters
The best and most respected leaders shine the brightest during times of crisis. Not relying on a crisis management plan, the best managers surround themselves…
Banking Transformed with Jim MarousHow Fintech Unicorn Lemonade is Disrupting Insurance
The financial services industry is known for century-old institutions with rules and policies that are often outdated, yet preserved by regulations. Whether we…
Banking Transformed with Jim MarousCOVID-19 Impact on Future of Retail Banking
The COVID-19 pandemic is the most serious challenge to retail banking in almost a century. Retail banks have had to rethink distribution, support government…
Banking Transformed with Jim MarousThe Digital Banking Tipping Point
According to Malcolm Gladwell, a ‘tipping point’ is the moment of critical mass, when an idea, trend or behavior crosses a threshold and spreads like wildfire…
Banking Transformed with Jim MarousCOVID-19 is Fast-Tracking Digital Transformation
In the book, 'Disrupt Yourself', by Whitney Johnson, it is suggested that the disruptions and changes that matter most start with personal disruptions and…
Banking Transformed with Jim MarousThe Future of Work Post COVID-19
After COVID-19, the world around us will be changed forever. In a matter of weeks, working from home has become the norm, not the exception. The virus has…
Banking Transformed with Jim MarousFinancial Irrationality During COVID-19 Crisis
Despite the best intentions, consumers do not always act rationally with regards to money management. While we all know that we should limit debt and increase…
Banking Transformed with Jim MarousBuilding a Culture-Driven Virtual Bank
I had the unique opportunity to visit WeLab as part of my visit to China in early January. WeLab uses proprietary risk management technology and advanced AI to…
Banking Transformed with Jim MarousBanking Must Improve Financial Wellness For All
According to the 2019 U.S. Financial Health Pulse report, less than 30% of Americans could be considered financially healthy, with millions of households not…
Banking Transformed with Jim MarousCOVID-19 Will Change the Way Consumers Bank Forever
The number of bank branches and the number of people visiting bank branches has been decreasing for years. As a result of recent events, many organizations…
Banking Transformed with Jim MarousOrganizations Should Double Down on Innovation Now
The push for digital banking amid the growing emphasis on social distancing has put a spotlight on those organizations that have lagged behind the marketplace…
Banking Transformed with Jim MarousMarketing During Times of Disruptive Change
The marketing profession has moved from art to science, with the use of new technologies powered by artificial intelligence (AI), with a level of…
Banking Transformed with Jim MarousHow AI Can Revolutionize Banking
Financial institutions that are leaders in the use of data and AI are quickly differentiating themselves in a marketplace that puts a premium on data-backed…
Banking Transformed with Jim MarousGlobalization of Fintech and Banking in the Age of Disruption
The marketplace is in a state of confusion and disruption as the coronavirus outbreak impacts the banking ecosystem and all industries worldwide. Changing…
Banking Transformed with Jim MarousTransforming Customer Experiences with Personalization
In a digital world, consumers want experiences that are highly personalized and contextual. From the way they search to the way they shop, view content or do…