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Latest / Banking Transformed with Jim Marous

Digital Transformation Success at a $60 Billion Bank

According to the Digital Banking Report, the top priority of the majority of financial institutions is to advance digital transformation. But what is the best way to proceed? And, where should organizations start?

People’s United Bank, a regional bank based in Connecticut started by forming a “business transformation office” to focus on digitization and technology development. The team is responsible for optimizing and automating back office processes as well as setting up partnerships with financial technology companies.

To understand how a $60 billion dollar bank has advanced digital…

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