Consumer Payment Preferences are Transforming

Banking Transformed with Jim Marous · Mar 2, 2023 · 35m

The economy has been top of mind for consumers throughout 2022 and into 2023. In a survey by PSCU, nearly nine in ten consumers stated they were worried about the economic outlook, while three-quarters also reported they were concerned about their personal finances.

In response to economic uncertainty, consumers want choice and variety when making purchases and transacting. In fact, most consumers said they are using a greater variety of payment methods than they did a few years ago, including digital payment options.

We have Tom Pierce, CMO of PSCU on the Banking Transformed podcast. He…