Shows / Rethink Retail
Rethink Retail
Rethink Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
Episodes
Rethink RetailAI in Retail: Operational Enabler, Not a Strategy
While agentic AI is reshaping operations, retail still runs on its core fundamentals: great products, strong brand identity, exceptional service, and…
Rethink RetailAI Is Changing How We Shop. Are Retailers Ready?
“Ultimately, it's the people that determine the success or the failure of technology, not the technology itself.” The latest report by Arktic Fox and Six…
Rethink RetailBeekman 1802: Beating Content Slop with Creative AI
In an already competitive market, Beekman 1802 is maintaining steady growth through human connection and is using AI to do it. David Baker, Chief Revenue…
Rethink RetailBuild for Omnichannel Success: Partnerships, AI, & Clean Data
As the path to purchase continues to splinter over multiplying channels, brands need to be everywhere their customers are. Suzy Davidkhanian, Vice President of…
Rethink RetailThe Chatbot Hangover Is Over: The Future of Retail Customer Service
Are basic chatbots hurting your customer experience? In this episode of the RETHINK Retail Podcast, guest host Christine Russo sits down with Antanas Bakšys…
Rethink RetailShoptalk Europe 2026: Moving from AI Theory to Execution
As retail leaders prepare for Shoptalk Europe 2026, the conversation is no longer centered on what AI could do. It’s shifting toward what AI in retail is…
Rethink RetailInsights from eTail Toronto 2026 (Part 2)
The conversation continues! In the conclusion of our special two-part coverage from eTail Toronto 2026, host Jeremy Goldman sits down with four more industry…
Rethink RetailBeyond Viral Trends: Stanley 1913’s Strategy for Lasting Relevancy
Stanley 1913 has moved far beyond a single blockbuster product. Graham Nearn, Chief Product and Sustainability Officer, PMI WW Brands, LLC (Stanley 1913), sits…
Rethink RetailStore to Door: Making E-commerce Operationally Viable
Retailers have spent 25 years trying to make in-store picking profitable. Most are still struggling because fulfillment is managed as an afterthought. In this…
Rethink RetailB2B AI Secrets: How RS Group and Rezolve Ai Scale
B2B commerce is built on a foundation of extreme complexity. When a part fails in a 100 million dollar machine, the customer needs a solution, not just a…
Rethink RetailInsights from eTail Toronto 2026 (Part 1)
We’re live from the floor of eTail Toronto 2026! In the first half of our special two-part coverage, we’re digging past the buzzwords to find out what is…
Rethink RetailHow Australian Retailers Are Rethinking Store Systems
Automation and Openness: Lessons from the Australian Frontline Australia has a 20-year head start on the self-service revolution. Kristie Longhurst from…
Rethink RetailPrecision as the New Competitive Advantage: Inside the Next Frontier of Grocery Operations
Shrinking margins, labor shortages, and the complexity of omni-channel fulfillment are putting unprecedented pressure on grocery and convenience retailers. On…
Rethink RetailAgentic AI: The Realization Phase of Retail Commerce
Beyond Vanilla AI: The Era of Agentic Commerce The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver…
Rethink RetailCrate & Barrel: Store Design for Digital Shoppers
Store design used to be about defining a set path for the customer. Today, it is about providing a flexible canvas. Crate and Barrel's VP of Store Design…
Rethink RetailDigital Joy: Hershey’s Strategy for Retail Design
Retail design is at a crossroads. As customer expectations rise, physical stores must offer more than just products: they must deliver animation, meaning, and…
Rethink RetailThe Future of Food and Grocery: Trends, Technology & Global Best Practices
On the latest RETHINK Retail Podcast, host Toby Pickard of the Institute of Grocery Distribution (IGD) sits down with Aidan Mittra, Co-founder of OrderGrid…
Rethink RetailPatagonia’s Purpose: Angela Clark on Digital Strategy
Traditional retail is designed to drive the next transaction, but Patagonia is built to drive a movement. Angela Clark, VP of Digital at Patagonia, joins Marie…
Rethink RetailHow Bealls Inc. Builds Trust in Autonomous Agents to Transform Planning Operations
The real bottleneck in retail planning isn't a lack of data; it's the time lost reconciling it. When planners spend the first half of their week manually…
Rethink RetailScaling Luxury: The Elizée Digital Playbook
Emerging brands cannot outspend the giants. They have to out-think them. Avani Oswal, Head of Digital at Elizée, joins Marie Schwartz to share how they build…
Rethink RetailLoyalty and DTC Basics: Jennifer Peters on OLLY
Innovation is often confused with complexity. In this episode, Jennifer Peters, Director of DTC and Martech at OLLY, argues that the most successful brands in…
Rethink RetailMicro-Arbitrage: The New Retail Media Strategy
The long waves of efficiency are over. If your brand waits 18 months to pivot, you have already lost the margin. Jason O'Toole, Head of Connected Commerce &…
Rethink RetailNavigating AI and Strategic Partnerships in Grocery
On the latest RETHINK Retail Podcast, host Fritz Finlay sits down with Jeannie Scarlet Freis-Terry of Albertsons and Aidan Mittra, Co-founder of OrderGrid, to…
Rethink RetailBuilding on Solid Ground: Dataiku on Why Retail AI Is About to Have Its Reckoning
The era of curiosity is over. Retailers are finding that moving from a flashy demo to a trusted, scalable production environment is much harder than a slide…
Rethink RetailThe Future of Grocery Retail: Consumer Behavior, AI, and the Case for Better Operations
Consumer habits are shifting fast, and the pressure on grocery retailers to keep up has never been greater. On the latest RETHINK Retail Podcast, R.J. Hottovy…
Rethink RetailVisibility to Action: Tom Meehan on RFID Strategy
Here is the Spotify-optimized version for the Inventory Truth episode with Ted McCaffrey and Tom Meehan. I’ve focused on making those "Core Perspectives" pop…
Rethink RetailSelling Without Sales: Ankur Goyal on Growth Strategy
Most growth leaders spend their lives chasing the promotional calendar. Ankur Goyal spent his time building a brand that didn't need one. In this episode…
Rethink RetailFrom Chore to Ritual: How quip Uses Agility to Disrupt Oral Wellness
The era of "testing" AI is over. For retail leaders, the tension has shifted from theoretical potential to a mandatory operational overhaul. If you aren't…
Rethink RetailScaling Community: Sarah Grosz on the Allbirds Blueprint
Most brands treat influencers as a side project. At Allbirds, it is a unified revenue engine. Sarah Grosz joins Marie Chevrier Schwartz to discuss moving the…
Rethink RetailWhy Most Companies Lose Their Edge as They Scale
Most organizations break the same way: they get bigger, slower, and more rigid. Ujjwal Dhoot of Tractor Supply Company argues for the opposite approach: if you…
Rethink RetailAgentic AI in Luxury Retail: Making Personalization Work at Scale
Top Retail Expert Joshua Rockoff was joined by Yuliya Samsonava from EPAM and Vic Miles from Microsoft onsite at Shoptalk Spring to explore how agentic AI is…
Rethink RetailWhy Your Store P&L Is Lying to You
If your digital team and your store team are arguing over attribution, you don't have a measurement problem. You have a customer problem. Most retailers still…
Rethink RetailStress-Testing (Retail?) Vendors in the AI Era with Levain Bakery
Most retail AI isn't solving problems; it's hiding them. The industry is currently addicted to "overlays"—cheap, automated layers that promise instant…
Rethink RetailDesigned for Change: How Modular Architecture Is Rewiring Retail
The Central Nervous System: Rewiring Retail with Modular Architecture Diebold Nixdorf and Kitestring explain how modular architecture serves as the foundation…
Rethink RetailCrossroads of Commerce: Scaling Beyond DTC
Direct-to-consumer (DTC) gave brands control over experience, data, and customer relationships. As brands grow, that model alone becomes limiting. This episode…
Rethink RetailHow Hanna Andersson Is Navigating AI-Driven Discovery in Retail
Most retailers are still optimizing for a world where a human types a keyword into a bar. But at Hanna Andersson, Matt Ezyk is architecting for a reality where…
Rethink RetailHow Boot Barn Turns AI Into a Store Associate, Not a Chatbot
What if the real problem with AI in retail isn’t intelligence—but expertise? Recorded live at Shoptalk Spring in Las Vegas, this conversation breaks down how…
Rethink RetailUnified Commerce: Bridging the Execution Gap
Moving Beyond the Buzzwords Unified Commerce isn't a new term, but true execution remains the "Holy Grail" for enterprise retailers. In this episode, Steven…
Rethink RetailTurning 'Silent Boxes' into Living Stores: The Blueprint for In-Store Edge Intelligence
The “Connected Store” has moved from concept to operational priority. In this episode, Pauline Monin (Vusion) breaks down how digital shelf technology is…
Rethink RetailAI Responsibility, Agentic Futures, and Transparent Retail Media — The Costco Way
Recorded live at Shoptalk Spring, this episode of the AiR Podcast tackles the shift from AI experimentation to real-world accountability. Mark Williamson, AVP…
Rethink RetailThe Compliance Playbook Every Global Retailer Needs
This podcast features Darko Pavic, CEO at Fiscal Solutions and Michael Zakkour from 5 New Digital, discussing a critical yet overlooked pillar of global…
Rethink RetailRetail AI: Closing the Reality Gap
Most AI projects die in the boardroom because they ignore the person holding the handheld scanner. In this episode, Sharon Gai, Matt Redwood, and Paula…
Rethink RetailWinning in The Agentic Era: The Commerce Roadmap for Success
Your product data wasn't built for AI agents. Here's why that's a problem. In the latest episode of RETHINK Retail's award-winning AiR (AI in Retail) podcast…
Rethink RetailRetail 2026: Magic, Data, and Human Connection
In this episode of the RETHINK Retail podcast, Julia Rogers Vargas, VP and GM, Identification Solutions at Avery Dennison and Sasha Wallinger, contributor at…
Rethink RetailSolving Fashion Supply Chain Overdevelopment
Liza Amlani (Retail Strategy Group) and Aimee Heuschkel (Lectra) joined RETHINK Retail at NRF to discuss why the industry is currently making too much of the…
Rethink RetailGen Z 2026: Navigating the New Trend Cycle
Marie Schwartz caught up with MaryLeigh Bliss from Ypulse at NRF to talk Gen Z in 2026. The old marketing playbooks? They’re history. The 20-year trend cycle…
Rethink RetailExperential Retail: The Permanent Jewelry Boom
In this episode, RETHINK Retail host Marie Schwartz sits down with Jake Randolph and Adel Cruz from LINKED Permanent Jewelry to discuss the explosive growth of…
Rethink RetailPragmatic AI: Solving the Retail Data Gap
Retailers often chase AI for its own sake instead of solving specific operational problems. In this session of Retailer Tech Tips, Thaddeus Segura from…
Rethink RetailShoptalk Spring 2026 Preview: How AI Is Transforming Retail
As Shoptalk Spring 2026 approaches, one theme is shaping the conversation across the retail industry: AI is moving from experimentation to real-world…
Rethink RetailEcommerce Now: Elevating Shopper Experience and Discovery
In this episode of the RETHINK Retail Podcast, Digital Shelf Institute Executive Director Lauren Livak joins Paul Murphy to discuss what’s shaping the next…
Rethink RetailIntelligence at the Edge: Powering the Store of Tomorrow
Is Your Store Ready for What's Next? Modern retail is about more than just selling products. It’s about being fast, reliable, and smart right when the customer…
Rethink RetailLuxury Retail Strategies: AI and Human Connection
Luxury Retail: High-Tech Meets High-Touch In a market saturated with options, true luxury is defined by the depth of the experience. In this episode, Barney…
Rethink RetailThe Future of AI and Human-Centric Retail
The Human Heart of Retail Innovation The message from NRF 2026: Retail's Big Show was clear: Technology is the tool, but humanity is the strategy. In this…
Rethink RetailFrom Aisles to Insights: How People-First AI Is Rewriting Retail Operations
Is your AI strategy solving problems or just building more dashboards? Retailers are drowning in data, yet most still struggle to move the needle on store…
Rethink RetailIs Your Tech Strategy Lighting Money on Fire?
At a time when "agents" and AI dominate every conversation, it is easy to forget that the ultimate channel is the consumer. In this RETHINK Retail episode…
Rethink RetailRedefining Fashion Through Process Innovation
Is Your Supply Chain Your Biggest Competitive Advantage? We often hear about "the art of the merchant," but rarely do we discuss the unsexy mechanics that…
Rethink RetailScalable Omnichannel Expansion Strategies
Is Your Brand Built to Last or Just Built to Sell? Most brands treat retail as a "shiny" trophy, but the reality is that expansion often breaks your margins…
Rethink RetailThe Big Picture on AI: Inside the NRF Center for Digital Risk & Innovation and AI Council
How do brands scale AI governance without slowing down innovation? In this episode, Yael Kochman sits down with NRF leaders Christian Beckner and Caroline…
Rethink RetailThe Shift to Intelligent Retail: Beyond Digital
The Future of the Store Isn’t Digital. It’s Intelligent. Are we drowning in data but starving for results? Recorded on the ground at Euroshop, host Martin…
Rethink RetailElevating Frontline Retail Strategy for 2026
People have been declaring “the store is dead” for years. They were wrong. What’s actually dying is lazy retail. Stop leading from the top down. In this…