Shows / Breaking the ICE
Breaking the ICE
Demystifying the Insurance World
Breaking the ICE is a podcast for everyone who works in the space where insurance meets technology - whether you're steeped in underwriting and claims, building the platforms that support them, or simply curious about how one of the world's oldest industries is being reshaped by the rise of Artificial Intelligence and other complementary technologies.
Hosted by Elliott Draga, Head of Growth at ICE Tech, alongside co-hosts Lloyd Overton and Mark Colonnese (and…
Episodes
- Breaking the ICE
Episode 16 - What Our Customers Taught Us About Getting Started With AI
In episode sixteen, Lloyd Overton and Mark Colonnese hold the fort while Elliott is away, for a conversational episode built around ICE-Tech’s recent client…
- Breaking the ICE
Episode 15 - Demystifying Enterprise Insurance Technology and how AI Shapes the Future
In episode fifteen, Elliott Draga and Lloyd Overton look at some of the conversations they’re having out in the market every week and set out to demystify some…
- Breaking the ICE
Episode 14 - Why Nobody Loves Motor Insurance (and How to Fix It)
In episode fourteen, Lloyd Overton is flying solo in the host seat, and is joined by special guest Steven Loudwill - a 30-year insurance and reinsurance…
- Breaking the ICE
Episode 13 - The Operational Backbone: How Helm Connects Vets, Claims and AI
In episode thirteen, hosts Elliott Draga and Mark Colonnese are joined by Mike Jackson, co-founder of Helm and a vet of more than 20 years. Mike built and…
- Breaking the ICE
Episode 12 - The Ladder of Partnership: Customer Success and Responsible AI at ICE-Tech
In episode twelve, hosts Elliott Draga and Lloyd Overton are joined by Joe Wood, a new member of the ICE-Tech team, recently arrived in an account management…
- Breaking the ICE
Episode 11 - Conferences, Climate Claims and the Alice AI Suite
Episode eleven is a business update from Elliott Draga and Lloyd Overton, running through what's coming up this autumn - the Insurance Innovators conference in…
- Breaking the ICE
Episode 10 - The Future of Pet Claims and Underwriting
Episode ten picks up where the previous episode left off, with Elliott Draga and Lloyd Overton joined again by Mark Colonnese for part two of their pet…
- Breaking the ICE
Episode 9 - The Vet in the Middle: What Makes Pet Insurance Unlike Any Other Line?
In episode nine, hosts Elliott Draga, Lloyd Overton and Mark Colonnese turn the spotlight on Mark, the show's resident pet insurance expert, for the podcast's…
- Breaking the ICE
Episode 8 - Lost in Translation? Medical Assistance, Language, and AI with Lexxika
In episode eight, host Elliott Draga is joined by podcast veterans Tom Bool and James Austin of Lexxika, a language services provider specialising in the…
- Breaking the ICE
Episode 7 - Demystifying AI in Enterprise Software with CTO Al Robertson
In episode seven, host Elliott Draga is joined by two of ICE-Tech's senior leaders - Chief Commercial Officer Andrew Passfield, back for a second appearance…
- Breaking the ICE
Episode 6 - Reliability plus Availability equals Reliavability, and Jane Hegeler talks travel assistance in the AI Era
In episode six, host Elliott Draga is joined by ICE-Tech colleague Jane Hegeler, who brings 25 years in travel insurance and medical assistance from the Nordic…
- Breaking the ICE
Episode 5 - Andrew Passfield and the Story Behind the ICE-Tech Merger
Episode five opens with a quick news roundup from Elliott Draga - Alphabet's cloud growth and first-ever negative cash flow, OpenAI's move into enterprise…
- Breaking the ICE
Episode 4 - Lloyd's Story - 20 Years in Insurance
In this episode, Elliott Draga turns the microphone on his co-host, tracing Lloyd Overton's career from his first steps in insurance through to where he sits…
- Breaking the ICE
Episode 3 - From Travel Insurance to IPMI - A Platform's Origin Story
Episode three brings the show's first guest: Casper Søgaard-Petersen, Chief Product Officer at Ice-Tech, joining Elliott Draga and Lloyd Overton (plus the…
- Breaking the ICE
Episode 2 - Market Stats, Emerging Risk and AI's Boomerang Effect
Episode two of Breaking the ICE sees Elliott Draga, Lloyd Overton and Mark Colonnese catch up amid World Cup fever and a transatlantic heatwave, before digging…
- Breaking the ICE
Episode 1 - Conference Season Survival Guide
In this first episode of Breaking the ICE, hosts Elliott Draga, Lloyd Overton and Mark Colonnese introduce themselves and explain why they started the podcast…