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Episode 8 - Lost in Translation? Medical Assistance, Language, and AI with Lexxika

In episode eight, host Elliott Draga is joined by podcast veterans Tom Bool and James Austin of Lexxika, a language services provider specialising in the travel insurance and medical assistance industry. The conversation digs into a corner of the industry few people see: the high-quality, high-stakes medical translation that sits behind live assistance cases.

Tom and James explain what makes assistance translation so demanding - documents that are short, urgent and highly complex all at once, unpredictable demand across 90-plus languages, ugly source scans, and strict data security. They…

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