Shows / The Retail Podcast
The Retail Podcast
Retail intelligence for leaders making decisions about growth, margins, customers, and stores. Decoding Retail Daily: the developments that matter, in around five minutes. Five Things Friday: what the week's stories mean for retail. Expert interviews: decisions and lessons from the people running global retail. Your Host, Alex Rezvan, explores AI, ecommerce, store operations, and retail media with CEOs, founders, and operators. Follow for your daily briefing, weekly perspective, and deeper…
Episodes
The Retail PodcastFive Things Friday APAC– Luxury Shifts, Honjok Retail, Vietnam’s Boom & More
Ryf & Laura join Alex to unpack five APAC headlines: China’s Shushu·Tong shakes luxury, Korea’s “honjok” solo shoppers rewrite store design, K‑beauty label…
The Retail PodcastHow Computer Vision is Transforming Retail Operations: UK Supermarket Morrisons Case Study
In this episode, we explore how Focal Systems is driving innovation in retail with cutting-edge AI and computer vision technology. Discover how Focal Systems…
The Retail PodcastIntent-Driven Commerce: Solving Retail’s Biggest Frustration
Shopping online can feel like navigating endless aisles of irrelevant products, leaving customers frustrated and retailers losing sales. In this insightful…
The Retail PodcastAI Audio at Auchan, EU Customs Reform, Carrefour’s Autonomous Stores, Europe’s Ecommerce Habits & Inditex’s Lefties Gamble | Five Things Friday EU
This week on Five Things Friday EU Edition, host Alex from The Retail Podcast is joined by co-host Alexandra Boisson, Retail Tech & eCommerce Specialist at…
The Retail PodcastMagnum Ice‑Cream Trend, Primark Home, Retail Cybersecurity & More
Episode at a glance 0:00 Intro – Alex & Simone set the scene 1:21 Magnum’s affordable luxury play 5:11 Smaller, faster, more targeted UK store formats 8:12…
The Retail PodcastIs Email Dead? Debunking the Myth with Ben Jackson, Klaviyo MD EMEA
Ben Jackson of Klaviyo explains why email still outperforms, how regional channel preferences are shifting (Germany loves WhatsApp, Nordics swear by SMS), and…
The Retail PodcastUlta Beauty’s UK Launch, Target’s Back-to-School, Retail AI, Cannabis Drinks & Walmart’s Tween Fashion
Ulta Beauty enters the UK, Target goes big on back-to-school, AI hits a trust challenge, cannabis beverages gain ground, and Walmart eyes tween fashion. Alex…
The Retail PodcastCircular Fashion, Topshop’s Comeback & Currys’ AI: 5 Retail Shifts Shaping the UK
Nostalgia meets innovation from swaps to smart service. Resale is mainstream, loyalty looks like an airline, and Topshop is back. In this Five Things Friday –…
The Retail PodcastRetail Crime Surge, Marketplace Power, and APAC’s AI-Driven Retail Revolution
From safe rooms to social commerce, we unpack what’s shaping the APAC retail landscape now. Recorded live during Australia’s largest retail conference, this…
The Retail PodcastWhy Twilio Says Personalization Is Broken | NRF APAC 2025 Debrief
Live from NRF APAC, The Retail Podcast brings you exclusive access to Twilio’s 2025 State of Customer Engagement Report. This isn’t theory—it’s what leading…
The Retail PodcastFive Things Friday EU: Carrefour AI Accelerator, Pinterest Commerce, RFID Expansion, and Amazon’s Beauty Push
Join Alex Rezvan and Alexandra Boisson for another engaging Five Things Friday EU edition. This week, we explore: Carrefour’s innovative "Store Me Up" startup…
The Retail PodcastFive Things Friday UK: Topshop’s Return, John Lewis vs M&S Clash & Pop-up Highlights
On this week’s Five Things Friday UK, Alex Rezvan and Simone Oloman dissect the most impactful developments shaping retail: Topshop’s major comeback, Studio…
The Retail PodcastFive Things Friday: Consumer Mobility, Asian Loyalty Shifts, and Rapid Commerce Trends in APAC
Ryf Quail returns energized from New Zealand to join Alex Rezvan in dissecting fascinating retail shifts across APAC. They delve into consumer mobility, the…
The Retail PodcastShopify CRO Bobby Morrison | AI Search, Unified Commerce & 10 Trillion Data Queries Explained
Guest: Bobby Morrison — Chief Revenue Officer, Shopify Host: Alex, Founder of The Retail Podcast & RetailNews.AI What we cover - 00:00 Complexity vs…
The Retail PodcastStanley 1913: Reinventing Hydration & Heritage Brands with Kate Ridley
Join Alex as he interviews Kate Ridley, Chief Brand Officer at Stanley 1913, exploring the brand’s remarkable evolution from a traditional heritage company to…
The Retail PodcastFive Things Friday USA #1: Glossier’s TikTok Move, Adidas Superstar & Prime Day Insights
Alex & Jill Dvorak unpack key US retail stories: Glossier on TikTok, Adidas’ Superstar comeback, NRF Back-to-School data & Prime Day showdown. ⏩ Jump straight…
The Retail PodcastFive Things Friday EU #1 – Drive‑Thru Grocery, Auchan × Houra & Mango’s AI Stylist
Why Europe’s grocers love ‘Le Drive’ and how Mango turned AI into a personal stylist. ⏩ Jump to a topic: 00:00 Intro | 01:05 Drive‑Thru Grocery (Leclerc…
The Retail PodcastFive Things Friday UK #2 – Rapid Delivery, Festival Fashion, Adidas Revival & New Balance
From 15‑minute grocery to Oasis‑fuelled nostalgia, the retail week decoded. ⏩ Skip to a segment: 00:00 Intro | 01:33 Need It For Tonight | 02:24 Festival…
The Retail PodcastMarketplace Reset, Mosaic Collapse, Shanghai Community Stores, Brompton’s China Play, OR Sydney
wo Australian marketplaces vanish, a $300 million fashion group liquidates, and community‑first retail in Shanghai proves experience still wins. Ryf’s skiing…
The Retail PodcastNagarro’s Rahul Mahajan: AI Demand Planning, Knowledge Graphs & Humanized Personalization
How a €1 B digital‑engineering firm uses generative AI and agent tech to reinvent retail supply chains and CX. 18 000 engineers, €1 B revenue, 50+…
The Retail PodcastLoyalty 2.0, Autonomous AI Agents, Luxury Pop‑Ups, Mega Athleisure Stores
ASOS launches a next‑gen loyalty ladder, LVMH test‑drives autonomous AI agents, luxury pop‑ups swamp central London, and JD Sports opens a 42 K ft² “department…
The Retail PodcastGulf Luxury Boom, LVMH “Cruise” Flagship, Aussie Bargain Surge, Shein × Reliance, Live‑Commerce Wave
Luxury malls in Dubai and Riyadh are booming while China cools; LVMH parks a “cruise‑liner” flagship in downtown Shanghai; Australian retail sales jump—but the…
The Retail PodcastAI: Retail’s New Operating System with TCS VP Abhijit Niyogi
Dynamic pricing, omnichannel fulfilment & sustainable retail in 2025. AI rewired retail—and Abhijit Niyogi built the circuit. In this 28‑minute masterclass…
The Retail PodcastAPAC Retail 2025: Mobile Wallet Boom, Same-Day Delivery Costs, Country Road Turnaround
Mobile wallets now power 73 % of APAC e-commerce checkouts, same-day shipping prices hit record lows, and Australia’s Country Road Group faces a 93 % profit…
The Retail PodcastBrick-and-Mortar CAC • Aesop’s $2.5B Playbook • DigitalFirst Meets Store Staff • Marketplaces
Customer-acquisition costs exploded online. Smart brands are responding with bricks, data—and a dash of theatre. ⚡️ What we tackle in 20 minutes Physical…
The Retail PodcastAI-Powered Retail Engagement: How Braze Unlocks Zero-Party Data & Omnichannel Loyalty
Braze’s Global Senior Director of Strategic Partnerships, James Herridge-Leng, lays out a blueprint for retailers who refuse to be trapped by channel silos or…
The Retail PodcastAsia’s Five-Element Edge • Australia’s IT Surge • 8-Minute Delivery • Meta’s AI Ad Rules • The Hybrid Consumer
Retail evolves faster than it’s ever moved. This week Alex, Ryf, and Laura unpack five forces reshaping the industry—and the brands proving each point. Asia’s…
The Retail PodcastNRF APAC 2025: Retail’s New Frontier with Jill Dvorak and Ryf Quail
Alex Rezvan from The Retail Podcast sits down with JillDvorak, SVP of Content at NRF, and Ryf Quail, Managing Director of NRF APAC. Recorded live from NRF APAC…
- The Retail Podcast
NRF APAC 2025: Day 1 Highlights with Ryf Quail & Guests
🎙️ Podcast Title (Apple & Spotify) NRF APAC 2025: Day 1 Highlights with Ryf Quail & Guests 🎧 Podcast Episode Description Kicking off Day 1 of NRF APAC 2025 in…
The Retail PodcastNRF APAC 2025 Soundbite: Panchalee Weeratammawat on Retail’s Human Core
Recorded live at NRF APAC 2025, this short soundbite features Panchalee Weeratammawat, Chief People Officer of Central Retail. With nearly 80,000 employees…
The Retail PodcastFive Things Friday APAC Edition: Retail’s Next Moves at NRF Singapore & Shoptalk Europe
Welcome to a special APAC edition of Five Things Friday from The Retail Podcast.This week, host Alex is on the cusp of two retail mega-events: Shoptalk Europe…
The Retail PodcastHow Microsoft is Redefining Retail with Generative AI
The pace of retail transformation hasnever been faster—and Microsoft is at the heart of it. In this exclusive interview, Alex fromThe Retail Podcast sits down…
The Retail PodcastRetail Transformation in Asia-Pacific: Ryf Quail (NRF APAC) & Shopify’s Bold Moves, with The Retail Podcast
In this special “Five Things Friday: APAC Edition,” Alex from The Retail Podcast and Laura from Neat sit down with Ryf Quail, Managing Director of NRF APAC, to…
The Retail PodcastRetail’s Next Frontier: Leadership, Agility & Digital Influence with Ben Miller of Shoptalk
In this powerhouse episode of The Retail Podcast, Alex sits down with Ben Miller, VP of Content at Shoptalk, to unpack what’s really shaping the future of…
The Retail PodcastMorrisons, Shein & the Realities of Retail Leadership | Five Things Friday
In this episode of Five Things Friday, Alex and Laura break down the strategies, trends, and tensions shaping the retail landscape. Fresh from the World Retail…
The Retail PodcastFive Things Friday: Luxury Wellness, World Retail Congress & Retail Strategy Insights
Welcome to Five Things Friday—your new weekly dose of insights, hosted by Laura & Alex from The Retail Podcast! In this debut episode, we explore: - 🌟 Luxury…
The Retail PodcastEmpowering Frontline Workers: How Jabra and AI Transform Retail Communication
Join Alex on The Retail Podcast as he speaks with Andrew Doyle, VP of Frontline Workers at Jabra, about how cutting-edge audio technology and AI are…
The Retail PodcastHow Retailers Can Win the Battle Against Returns with ReturnPro CEO Sender Shamiss
Returns are costing retailers nearly $900 billion annually—and the problem is accelerating. In this episode, Sender Shamiss, CEO and co-founder of ReturnPro…
The Retail PodcastInside NRF APAC: Building Asia-Pacific’s Retail Powerhouse with Ryf Quail
Step backstage at the NRF APAC Big Show 2025 with Ryf Quail, Managing Director at Comexposium, as he reveals the powerful growth, strategic decisions, and…
The Retail PodcastTrust Place: The Saviour of Luxury Goods?
Didier Mattalia, co-founder and CEO of Trust-Place, joins Alex on The Retail Podcast to explore how digital passports transform traceability and customer…
The Retail PodcastScaling Global Businesses with Language AI | Bryan Murphy, CEO of Smartling
Global expansion means speaking your customers’ language, not just translating words but capturing your brand’s unique voice. Bryan Murphy, CEO of Smartling…
The Retail PodcastDriving Marketplace Innovation at Kingfisher
In this episode, David Gomez Cardona steps into the studio to discuss his global journey in e-commerce, logistics, and digital transformation. He highlights…
The Retail PodcastElevating Retail with Innovation and Experience at the Retail Technology Show 2025
Matt Bradley, Founder and Director of the Retail Technology Show, joins Alex to share the behind-the-scenes story of growing one of the UK’s leading retail…
The Retail PodcastRedefining Wellness Retail With Holland & Barrett on Store Design, Community, and Innovation
Richard Fisher, part of Holland & Barrett’s design team, joins Alex from The Retail Podcast to explore a new era of store design. They discuss how to infuse…
The Retail PodcastInside NRF: How a Modern CMS is Powering Retail’s Biggest Show
Join Alex from The Retail Podcast in conversation with Mark Wheeler (Storyblok) and Jason Hoolsema (CIO, NRF) on how a headless CMS revolutionized one of the…
The Retail Podcast🎙️ How air up® is Changing the Way We Taste Water – with Co-Founder Lena Jüngst
💡 Can scent trick your brain into tasting flavors? In this special Shoptalk Europe partnership episode of The Retail Podcast, Lena Jüngst, Co-Founder &…
The Retail PodcastAI in Retail: How Executives Are Embedding AI
📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study…
The Retail PodcastTop 5 Digital Retail Trends 2025: Michelle Evan, Euromonitor
Join us for a conversation with Michelle Evans, Global Lead for Retail and Digital Consumer Insights at Euromonitor, as she reveals the top five digital trends…
The Retail PodcastThe Future of Retail: Harnessing UGC, AI & Sustainability
In this episode, Keith Nealon, CEO of Bazaarvoice, dives into how brands can leverage user-generated content (UGC) and artificial intelligence (AI) to boost…
The Retail PodcastGenerative AI in Retail: Insights from NVIDIA’s AI Leaders
Discover how generative AI is revolutionizing retail. NVIDIA’s Azita Martin Vice President and GM of AI for Retail, CPG and QSR Director of AI & Cynthia…
The Retail PodcastShoptalk 2025: Innovation, Luxury, and The New Market
Get an insider look at Shoptalk 2025 with Sophie Wawro, Global President of Shoptalk, and Joe Laszlo, Head of Content US. Discover how this year’s…
The Retail PodcastRevolutionizing Retail: Insights from Tesco’s Transcend
Join us as we dive into Tesco’s groundbreaking supply chain solution, Transcend, with CEO Oliver Ward. Discover how data-driven tools, streamlined operations…
The Retail PodcastHow To Transform Supply Chains for a Resilient Future
In a rapidly evolving business landscape, supply chains are facing unprecedented challenges. The transformation is not only driven by technological…
The Retail PodcastThe Future of Retail: Innovations in Grocery and Quick Commerce
Discover how Deliveroo’s Product Director, Paul Wilkinson, is shaping the future of retail innovation. From drone delivery and AI in grocery stores to the…
The Retail PodcastRetail Robotics: Insights with Michel Spruijt of Brain Corp
In this episode, Michel Spruijt, President of Brain Corp, discusses how robotics and AI are addressing challenges like labor shortages and inventory management…
The Retail PodcastHow a Canadian Bakery is Transforming Gluten-Free and the Vegan Industry
Join Molly Robins, founder of Molly's Market, as she shares her journey from a personal health crisis to building a thriving Canadian gluten-free and vegan…
The Retail PodcastCrafting Authentic E-Commerce Experiences
Explore how Saddleback Leather founder Dave Munson and BigCommerce’s Melissa Dixon craft an authentic e-commerce experience that keeps customers coming back…
The Retail PodcastHow In-Store Retail Media is Transforming with Personalized Digital Signage
In a recent Retail Podcast interview from Groceryshop, Hans Fischmann, VP and GM of nCountR, shared insights on how the company is reshaping in-store retail…
The Retail PodcastAlbertsons' Retail Media Network: Transforming Shopper Connections
Albertsons Media Collective is redefining how retail media drives success by connecting brands with over 100 million loyal consumers across 2,000 stores…
The Retail PodcastEmpowering Retail: The Evolving Landscape of E-commerce Platforms
In an era of rapid digital transformation, retailers face unprecedented challenges and opportunities. Jay Topper, Chief Customer Officer at fabric, shares…