Shows / Hospitality Daily Podcast
Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Hospitality Daily PodcastCreating "Quantum Leaps" In Hospitality Innovation - Michael Levie
In this episode, Michael Levie shares his insights on innovation, the importance of "importing" ideas and skills from elsewhere, and his vision for what the…
- Hospitality Daily Podcast
Better Decisions, Faster: Using Data and Technology to Boost Hotel Revenue and Profitability (Tim Wiersma and Dan Skodol)
In this episode, Tim Wiersma, founder of Revenue Generation, and Dan Skodol, the company's vice president of data science and analytics, share insights on the…
Hospitality Daily PodcastWhat I've Learned Building Productive Tech Partnerships - Michael Levie
In this episode, Michael Levie, co-founder and former Chief Operating Officer of citizenM, shares his insights on effectively working with technology partners…
Hospitality Daily PodcastThe Magic Behind citizenM's Success - Michael Levie
In this episode, citizenM co-founder Michael Levie shares insights into the innovative strategies and operating approach that has driven the company's success…
Hospitality Daily PodcastThe citizenM Founding Story (And What It Teaches Us Today) - Michael Levie
In this episode, Michael Levie, co-founder of citizenM, shares the story of how the innovative brand began, the challenges they faced, and the unique…
Hospitality Daily PodcastThe Moments That Made Me: citizenM's Michael Levie Shares His Story
In this episode, Michael Levie shares his journey from a young hospitality enthusiast to a leader (including co-founding citizenM), his experiences with…
Hospitality Daily PodcastThe Secret Sauce of Great Restaurant Concepts - Anthony Torres
In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares insights on creating standout food and beverage…
Hospitality Daily PodcastHyper-Local F&B Strategies to Keep Your Property Top of Mind - Anthony Torres
In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares essential tactics for keeping your property top of…
Hospitality Daily PodcastTurnaround Story: How We Drove Revenue & Profitability Through F&B - Anthony Torres
In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares how he helped drive revenue growth at the Grand Wailea…
Hospitality Daily PodcastBeyond OTA Savings: Why Direct Bookings Are Your Key to Understanding Guests - Chris Bowling, BWH Hotels
In this episode, Chris Bowling, Head of Digital and Consumer Marketing at BWH Hotels Great Britain, shares insights on the importance of direct bookings, the…
Hospitality Daily PodcastHow AI Helps Me Run More Profitable Hotels - Sean Murphy, The Bower
In this episode, Sean Murphy, General Manager at The Bower, shares how technology like AI can optimize operations, free your team to elevate guest experiences…
Hospitality Daily PodcastFrom Pool Attendant to Achieving Forbes 5-Star Recognition - Sean Murphy, The Bower
In this episode, Sean Murphy, General Manager at The Bower, shares his inspiring career journey in hospitality, from his beginnings at Ritz-Carlton to leading…
Hospitality Daily PodcastHow Creative Wellness in Hospitality Is Elevating Guest Experience and Driving Revenue Now - Lou Zameryka
In this episode, Lou Zameryka, founder of Alively and partner at Ventures Hospitality, shares insights on integrating wellness into hospitality to drive guest…
Hospitality Daily Podcast50 Days, 50 Concepts: Rethinking Experiential Hospitality with Generative AI - Dylan Barahona
In this episode, Dylan Barahona shares his journey from building Lego hotels as a child to creating immersive VIP experiences at high-profile events like…
Hospitality Daily PodcastTech CEO-Turned-Hotel CEO Shares Tech Advice - Ben Rafter, Springboard Hospitality
In this episode, Ben Rafter, President and CEO of Springboard Hospitality, shares insights on how innovation and technology can empower hospitality providers…
Hospitality Daily PodcastWhat Happens When a Tech CEO Leads a Hotel Company - Ben Rafter, Springboard Hospitality
In this episode, Ben Rafter, President and CEO of Springboard Hospitality, shares his career journey from the tech industry to hospitality and his innovative…
Hospitality Daily PodcastWhat’s Really Happening in Hotels Now: A Conversation with Top Hotel Asset Manager Rachel Roginsky
In this episode, Rachel Roginski, Principal at Pinnacle Advisory Group, shares her take on our State of the Hotel Industry research. You may also enjoy: The…
Hospitality Daily PodcastBeyond Efficiency: How AI Can Help Hospitality Thrive in 2025 - Lou Zameryka
In this episode, Lou Zameryka shares his take on the State of the Hotel Industry research discussed yesterday. Article referenced: The AI Revolution in…
Hospitality Daily PodcastThe State of the Hotel Industry: 5 Things To Know for 2025 - Josiah Mackenzie
In this episode, Josiah Mackenzie shares key insights about the state of the hotel industry for 2025, based on a comprehensive survey conducted on this topic…
Hospitality Daily PodcastCollaborating with Auberge & An Emmy-Nominated Director to Create ThroughLine, Our Immersive Dining Experience - Katina and Kyle Connaughton, SingleThread
In this episode, Katina and Kyle Connaughton, the visionary founders of SingleThread, share the story behind ThroughLine, an innovative dining experience…
Hospitality Daily PodcastAmerica's Chief AI Officer for Travel Shares Advice for 2025 - Janette Roush, Brand USA
Take our Artificial Intelligence in Hospitality survey In this episode, Janette Roush, the SVP of Innovation and Chief AI Officer at Brand USA, shares her…
Hospitality Daily PodcastWhat AI Might Bring Hotels in 2025 - Martin Soler
In this episode, Martin Soler, a former hotel general manager turned marketing strategist, shares insights on how AI is reshaping hotel operations and how it…
Hospitality Daily PodcastRethinking Hospitality: Bold Moves for 2025 and Beyond - Matthias Huettebraeuker
In this episode, Matthias Huettebraeuker, an independent hospitality strategist with experience at citizenM and Design Hotels, shares how we can break free…
Hospitality Daily PodcastThe Opportunity for Hospitality in 2025 (Personally and Professionally) - Josiah Mackenzie
Listen to Hospitality Daily founder and host Josiah Mackenzie share what he sees as the opportunity for hospitality ahead. Links: Simon Sinek: Start with Why…
Hospitality Daily Podcast2024 Highlights & Learnings + Why I'm Excited for 2025 - Josiah Mackenzie
Listen to Hospitality Daily founder and host Josiah Mackenzie share highlights and lessons learned in 2024, plus what he's excited by for 2025. Highlights…
Hospitality Daily PodcastWhy The Hotel Industry is at a Pivotal Moment - Zach Demuth, JLL
In this episode, Zach Demuth, the Global Head of Hotels Research at JLL, shares why the hospitality industry is at a pivotal juncture and what it means for…
Hospitality Daily PodcastEmpowering People and Elevating Hospitality Careers - Guillaume Benezech
In this episode, Guillaume Benezech, Senior Director of Global Brand Management and Marketing for The Ritz-Carlton and Ritz-Carlton Reserve, shares his…
Hospitality Daily PodcastThe Evolution of Luxury Hospitality From Comfort to Connection - Guillaume Benezech
In this episode, Guillaume Benezech, Senior Director of Global Brand Management and Marketing for The Ritz-Carlton and Ritz-Carlton Reserve, shares his…
Hospitality Daily PodcastWhat I've Learned Building a Career in Luxury Hotel Leadership - Guillaume Benezech
In this episode, Guillaume Benezech, Senior Director of Global Brand Management and Marketing for The Ritz-Carlton and Ritz-Carlton Reserve, shares his journey…
Hospitality Daily PodcastCinematic Design: Crafting Immersive Hospitality Experiences - Mary Alice Palmer
Mary Alice Palmer is the Global Creative Director and Founding Partner of ROAM Interior Design, and in this episode, shares insights on the power of design in…
Hospitality Daily PodcastMy Christmas Morning Tradition (A Lesson in Hospitality Leadership) - Bill Walshe
In this replay from an earlier conversation, Bill Walshe, a global hospitality leader and the former CEO of The Viceroy Hotel Group, shares a tradition he…
Hospitality Daily PodcastThe Hospitality of Generosity - Bill Walshe
In this replay from an earlier conversation, Bill Walshe, a global hospitality leader and the former CEO of The Viceroy Hotel Group, shares thoughts about the…
Hospitality Daily PodcastWhat It’s Like Providing Hospitality During the Holidays - Maria Navarro
In this episode, Maria Navarro shares a message for all of us to keep in mind this holiday season. Listen to our past episodes with Maria: We are all family…
Hospitality Daily PodcastLessons from a Better Christmas Tree - Christian de Boer
In this replay from an earlier conversation, Christian de Boer shares what he did differently around the holiday that inspired guests and team members alike…
Hospitality Daily PodcastListening to Win: How Guest Feedback Built an Award-Winning Hospitality Brand - Nathan St Cyr, Howzit Hostels
In this episode, Nathan St Cyr, co-founder of Howzit Hostels, shares how focusing on guest connections and rethinking traditional models can create…
Hospitality Daily PodcastAn Early Look at People, Tech, and Hotel Profitability Trends for 2025 - David Arraya
Take the State of the Hotel Industry Survey now In this episode, David Arraya, the Founder of Conscious Hospitality Unlimited, host of the Conscious…
Hospitality Daily PodcastBillion-Dollar Boutique Blockbuster: The Story Behind Lark Hotels’ Joint Venture with Life House - Rob Blood
In this episode, Rob Blood, founder of Lark Hotels and now chairman of the combined company with Life House, shares insights into their recent joint venture…
Hospitality Daily PodcastFrom Micro Feedback to Macro Impact: The Future of Guest Experience - Danica Smith
In this episode, Danica Smith, Founder of MorningStar GX, shares her insights on the evolving role of technology in enhancing guest experiences in the…
Hospitality Daily PodcastGuest Experience Tech: What I Learned Building, Selling, and Using It - Danica Smith
In this episode, Danica Smith, Founder of MorningStar GX, shares her insights on using technology to enhance guest experience in the hospitality industry…
Hospitality Daily PodcastBeyond Buzzwords: The Truth about Guest Experience - Danica Smith
In this episode, Danica Smith, Founder of MorningStar GX, shares her insights on the enduring power of focusing on guest experience in the hospitality…
Hospitality Daily PodcastThe Human Side of Hotel Tech: A GM's Perspective - Justin Rodriguez, Shashi Hotel
In this episode, Justin Rodriguez, General Manager at the Shashi Hotel, shares insights on how technology is transforming the hospitality experience at their…
Hospitality Daily PodcastBeyond Beautiful: How Luxury Hotels Create Emotional Connections - Maria Loleyt
In this episode, Maria Loleyt, CEO of Plurana, shares her insights into what makes luxury hotels exceptional based on interviews with dozens of hotel leaders…
Hospitality Daily PodcastWhat Hotels Can Learn from Portland's Immersive Art Experiences - Teddy Albertson
In this episode, Teddy Albertson shares how blending creativity with practicality can transform spaces, revitalize cities, and create unique, memorable…
Hospitality Daily PodcastGet Out and Experience New Things - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares how stepping out of your comfort zone and immersing yourself in new experiences can spark ideas…
Hospitality Daily PodcastThe Evolution of Motivations in Hospitality: Lessons from the 1980s to Today - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares insights into the evolution of hospitality innovation and how it can shape the future of the…
Hospitality Daily PodcastBeyond Bars and Clubs: The Night I Saw the Future of Social Spaces - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares the story of an eye-opening experience that redefined his understanding of wellness and…
Hospitality Daily PodcastBreaking Free from Holiday Inn: Why I Stopped Playing It Safe to Redefine Hospitality - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares his journey from a stable career in real estate investment to redefining hospitality through…
Hospitality Daily PodcastHow Focusing on Operations Drove Demand and Revenue for Me as a Hotel Group Commercial Leader - Adele Gutman
In this episode, Adele Gutman, the former head of sales, marketing, and revenue at The Library Hotel Collection, shares her journey of driving guest…
Hospitality Daily PodcastStop Fighting Fires: Building a Culture of Problem Solvers in Your Hotel - Adele Gutman
In this episode, Adele Gutman shares insights on effectively responding to hotel guest feedback to prevent future issues and improve guest satisfaction and…
Hospitality Daily PodcastThe Durability of Glamping: Why Outdoor Hospitality's Potential is Just Starting - Ken Barber, Wildhaven
In this episode, Ken Barber, founder of Wildhaven, shares his journey of building a thriving nature-based hospitality brand that helps guests slow down…
Hospitality Daily PodcastTurning Technology into a Competitive Advantage for Hotels - Mark Fancourt
In this episode, Mark Fancourt, founder and principal of TRAVHOTECH, shares insights into the evolving landscape of hospitality technology, drawing from his…
Hospitality Daily PodcastAccor's Chief Sales Officer on Why Meetings Make Money - Sophie Hulgard
In this episode, Sophie Hulgard, Chief Sales Officer at Accor, shares insights on the power of providing hospitality through meetings, the economic impact of…
Hospitality Daily PodcastThe Paradox of Tech in Luxury Hotels - Guillaume Benezech
In this episode, Guillaume Benezech, Senior Director of Global Brand Management and Marketing for The Ritz-Carlton, shares his insights on AI's underestimated…
Hospitality Daily PodcastChatGPT for Hotel Reviews: AI Lessons From Our 1 Hour, $20 Live Experiment - Josiah Mackenzie
In this episode, Josiah Mackenzie reflects on what he learned building an AI bot in ChatGPT and Claude with Adele Gutman to help answer online hotel reviews…
Hospitality Daily PodcastCreative but Practical Uses for AI Today in Hotel Sales, Marketing, and Revenue Management (Takeaways From HSMAI's Latest Event) - Lou Zameryka
In this episode, Lou Zameryka, founder of Alively and partner at Ventures Hospitality, shares insights on the creative use of artificial intelligence in the…
Hospitality Daily PodcastHow Hotels Can Win Big on "Travel Tuesday"—and Beyond (Ryan Mann, McKinsey)
In this episode, Ryan Mann, a partner at McKinsey, shares insights on the growing trend of Travel Tuesday and its implications for the travel and hospitality…
Hospitality Daily PodcastFrontline Views on Hospitality Careers and AI in Service - Victoria Gordon, Timber Cove Resort
In this episode, Victoria Gordon, Front-of-House Manager at Timber Cove Resort, shares her journey from front desk agent to manager and offers her unique…
Hospitality Daily PodcastHow to Stay Inspired and Avoid Burnout in Hospitality - Joli Barfield, Montage International
In this episode, Joli Barfield, Cluster Director of Learning at Montage International, shares her insights on managing burnout in the hospitality industry and…
Hospitality Daily PodcastLessons from New York City Women in Hospitality That Apply Anywhere - Joli Barfield
In this episode, Joli Barfield, founder of New York City Women in Hospitality, shares her inspiring story of starting the organization and offers valuable…
Hospitality Daily PodcastRevving Up Hospitality: Hilton, McLaren, and Creative Brand Collaborations - Oral Muir, Hilton
In this episode, Oral Muir, Vice President of Partnerships, Experiences, and Distribution at Hilton, shares insights into how Hilton leverages creative…