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Frontline Views on Hospitality Careers and AI in Service - Victoria Gordon, Timber Cove Resort
In this episode, Victoria Gordon, Front-of-House Manager at Timber Cove Resort, shares her journey from front desk agent to manager and offers her unique perspective on the role of technology in hospitality.
Listen now to learn about:
Victoria's career path from a front desk agent to a manager at Timber Cove Resort.
The importance of community and collaboration in a remote hospitality setting.
The value of training and development in hospitality careers.
The transition from retail to hospitality and the skills that transfer.
The role of AI and technology in enhancing guest experiences without…
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