Turning Technology into a Competitive Advantage for Hotels - Mark Fancourt

Hospitality Daily Podcast · Dec 7, 2024 · 1h 3m

In this episode, Mark Fancourt, founder and principal of TRAVHOTECH, shares insights into the evolving landscape of hospitality technology, drawing from his extensive experience leading technology for both hospitality companies and solution providers.

Chapters:

Takeaways from ILHA & How Mark Learns About Tech and Innovation (01:40)

Why Work in Hospitality? (05:47)

Why Luxury Hospitality Is Critical to Watch (08:06)

What’s Exciting in Hotel Technology Today? (10:59)

Hotel-Specific vs. Big Tech Solutions (16:16)

CRM vs. PMS: Key Differences and Opportunities (18:37)

Build vs. Buy: The…