Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisDeepSeek: The Game-Changer in AI Technology and Its Impact on IT Services & MSPs
Dave Sobel delves into the emergence of DeepSeek, a Chinese AI company that has recently captured significant attention in the tech world. The discussion…
Business of Tech: Daily MSP News & IT Services AnalysisNavigating Complexity: The $595 Billion IT Managed Services Landscape in 2025
New data points to the significant growth projected for the IT-managed services industry in 2025, with revenues expected to reach approximately $595 billion…
Business of Tech: Daily MSP News & IT Services AnalysisApple Device Management for MSPs: Why DDM Replaces the MDM Bottleneck — Anil Gupta, Wyebot
Dave Sobel welcomes Anil Gupta, co-founder and CTO of Wyebot, to discuss Apple's transition from Mobile Device Management (MDM) to Declarative Device…
Business of Tech: Daily MSP News & IT Services AnalysisAI Agents for MSPs: Agentic AI Arrives for SMB Clients — Business of Tech Lounge with Anurag Agrawal
In this episode of the Business of Tech Lounge, host Dave Sobel welcomes Anurag Agrawal, Chief Global Analyst and CEO of TechIsle, to discuss key trends that…
Business of Tech: Daily MSP News & IT Services AnalysisTrump's AI Action Plan, Stargate Drama, Google Offers Chrome Management, AI Labels
President Trump signed an executive order aimed at formulating a comprehensive AI action plan within six months, focusing on eliminating ideological bias in AI…
Business of Tech: Daily MSP News & IT Services AnalysisTrump's Stargate Initiative, Microsoft's New Deal with OpenAI and the Perception of AI
The episode opens with President Donald Trump's announcement of a four-year initiative called Stargate, which aims to enhance the nation's AI infrastructure…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Milestones and Market Shifts, Microsoft's Price Hike and the Push for Windows 11
The episode highlights the achievements of the Biden administration in establishing baseline cybersecurity requirements for critical infrastructure, with…
Business of Tech: Daily MSP News & IT Services AnalysisSmall Business Confidence Rises Amid IT Job Cuts and AI Growth
The episode highlights a notable rise in small business optimism, with the National Federation of Independent Business reporting an optimism index of 105.1…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: SMB Security Is a National Security Issue — Holly Rollo
Dave Sobel engages with Holly Rollo to discuss the critical role small and mid-sized businesses (SMBs) play in national security. Rollo emphasizes that in…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Pricing: Only 57% of MSSPs Include Backup in Security — Business of Tech Lounge with Howard M. Cohen & Jessica C. Davis
Host Dave Sobel engages in a lively discussion with seasoned technology journalist Jessica Davis and veteran industry writer Howard Cohen. The conversation…
Business of Tech: Daily MSP News & IT Services AnalysisAI Revolution: Microsoft, Google, and LinkedIn Transforming the Workplace, Like it or Not
The episode highlights the recent push by major companies like Microsoft, Google, and LinkedIn to integrate artificial intelligence (AI) tools into their…
Business of Tech: Daily MSP News & IT Services AnalysisFBI Strikes Back: The Takedown of PlugX Malware and LockBit's Struggles
The FBI successfully hacked approximately 4,200 computers across the U.S. to eliminate the PlugX malware, which has been a tool for state-sponsored hackers in…
Business of Tech: Daily MSP News & IT Services AnalysisAI in Action: Bridging the Gap Between High Performers and the Rest
Host Dave Sobel discusses the evolving landscape of artificial intelligence (AI) in business operations, highlighting a recent study by MIT and McKinsey. The…
Business of Tech: Daily MSP News & IT Services AnalysisSmall Businesses Embrace Digital Transformation Amid Economic Uncertainty
The episode highlights a surge in small business digital transformation initiatives, with over 80% of surveyed leaders either adopting or considering AI…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Automation: Using AI to Optimize Operations — Business of Tech Lounge
The rapid advancement of artificial intelligence and automation is reshaping the future of IT. This episode explores how managed service providers (MSPs) can…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Guiding Customers Through AI Adoption — Business of Tech Lounge
In this episode of the Business of Tech Lounge, host Dave Sobel is joined by AI news writer Esther Shittu and seasoned journalist TC Doyle to discuss the…
Business of Tech: Daily MSP News & IT Services AnalysisFrom Air Fryers to AI Chips: Highlights from CES 2025
Key highlights from CES 2025, focusing on market predictions and the impact of potential tariffs on the tech industry. The Consumer Technology Association…
Business of Tech: Daily MSP News & IT Services AnalysisAI Expansion: Government's Growing Toolkit and Microsoft's Strategic Shift
The federal government has reported a substantial increase in AI use cases, with over 1,700 applications identified across 37 agencies, more than doubling the…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Under Siege: China's Threats, Leadership Changes, and AI Innovations
Host Dave Sobel discusses significant cybersecurity developments involving the U.S. Treasury Department and its recent breach linked to Chinese hackers. The…
Business of Tech: Daily MSP News & IT Services AnalysisThe State of the MSP Industry: Growth, Compliance, and AI Threats in 2025
A recent report from Kaseya reveals that 91% of MSPs are prioritizing profitability, with a significant portion expecting revenue growth despite challenges in…
Business of Tech: Daily MSP News & IT Services AnalysisDigital Humans: AI Ethics, Applications, ROI, and Future of Customer Interactions w/ Danny Tomsett
Dave Sobel engages in a thought-provoking conversation with Danny Tomsett, the CEO of UneeQ, a company specializing in AI-powered digital humans. The…
Business of Tech: Daily MSP News & IT Services AnalysisIT Services: Build Custom Software Only Where You Differentiate — Andrew Duncan, Vertice Labs
Dave Sobel engages in a thought-provoking conversation with Andrew Duncan, founder of Vertice Labs, a consultancy specializing in custom software development…
Business of Tech: Daily MSP News & IT Services AnalysisPSA for MSPs: Swap Hero-Driven Projects for Standard Delivery — Sri Ganesan, RocketLane
Host Dave Sobel welcomes Sri Ganesan, co-founder and CEO of RocketLane, to discuss the evolving landscape of professional services automation (PSA). The…
Business of Tech: Daily MSP News & IT Services AnalysisThe Singularity Paradox: Philosophy, Business Innovation, and Future Technologies with Anders Indset
host Dave Sobel engages in a deep conversation with Anders Indset, a business philosopher who explores the intersection of philosophy and business. The…
Business of Tech: Daily MSP News & IT Services AnalysisAI in Food Safety: Enhancing Compliance, Consumer Insights, and Product Innovation withMark Haas
Host Dave Sobel engages in a compelling conversation with Mark Haas, the CEO of the Helmsman Group, a company specializing in the consumer packaged goods (CPG)…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Treat Security Like a 401k Investment — Jared Casner, Blacksmith InfoSec
The discussion begins with Jared Casner sharing his journey into the channel, highlighting a pivotal shift from direct sales to working with Managed Service…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Compliance: Assess Once to Comply With Many Frameworks — Josh Hoffman, ControlCase
Host Dave Sobel engages in a thought-provoking conversation with Josh Hoffman, the Chief Revenue Officer at ControlCase. They delve into the complexities of…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Automation: AI Predicts Project Timelines From Dependencies — Mike Psenka, Moovila
Host Dave Sobel engages in a thought-provoking conversation with Mike Psenka from Moovila, focusing on the transformative role of AI and automation in project…
Business of Tech: Daily MSP News & IT Services AnalysisAI in the Service Desk for MSPs: Customers Still Prefer a Human — David Sohn, Help
David shares his background in the tech industry, specifically his experience with a company that sold transceivers to major telecommunications firms. This…
Business of Tech: Daily MSP News & IT Services AnalysisMSP M&A: Why Cultural Fit Drives a Good Acquisition — Nelson Gomes, Portalia Group
n this episode of the podcast, host Dave Sobol interviews Nelson Gomes, the CEO of Portalia Group, who shares insights from his extensive career in the managed…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Automation: Get Technicians the Right Network Alert Faster — Mark Ralls, Auvik
Dave Sobel engages in a conversation with Mark Ralls, the president of Auvik, a company specializing in network monitoring and management. The discussion…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Hold Security Vendors Liable for Secure Code — Jon Murchison, BlackPoint Cyber
Dave Sobel engages in a thought-provoking conversation with Jon Murchison, CEO of BlackPoint Cyber, about the current state of cybersecurity policies and…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Venture Capital: Why MSP Founders Struggle to Build Products — Joel Abramson, TopDown Ventures
In this episode of the podcast, host Dave Sobel sits down with Joel Abramson, the managing partner at TopDown Ventures, to discuss the intricacies of venture…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Acquisitions: Evergreen Buys to Hold Like Berkshire Hathaway — Jeff Totten, Evergreen
Host Dave Sobel interviews Jeff Totten, the founder and CEO of Evergreen, a company that takes a unique long-term investment approach in the managed services…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft 365 for MSPs: Open-Source CIPP Now Serves 7,000 MSPs — Kelvin Tegelaar, CyberDrain
host Dave Sobel sits down with Kelvin Tegelaar, the CTO of Lime and founder of CyberDrain, to discuss the evolving landscape of SaaS management and the…
Business of Tech: Daily MSP News & IT Services Analysis2024 Predictions Review & 2025 Outlook: AI, Compliance, Decentralization, and MSP Evolution
The episode begins with a recap of the previous year's forecasts, assessing their accuracy and relevance in the rapidly evolving tech landscape. Host Dave…
Business of Tech: Daily MSP News & IT Services AnalysisAI Safety Tools, Diversity in IT, Voice Tech Risks, and RMM Market Shifts
The episode opens with a focus on Anthropic's new tool, Clio, which is designed to enhance AI observability by identifying threats and unknown harms associated…
Business of Tech: Daily MSP News & IT Services AnalysisAI Leadership Growth, Chatbot Innovations, and Broadcom's VMware Success Amid Channel Challenges
There is a significant surge in AI leadership and investment within organizations, highlighting a 70% increase in the number of chief AI officers from 2023 to…
Business of Tech: Daily MSP News & IT Services AnalysisAI in the Service Desk for MSPs: Technicians Must Guide the Model — Gerwai Todd, PIA & TimeZest
Host Dave Sobel welcomes back Gerwai Todd, CEO of both PIA and TimeZest, to discuss the unique challenges and strategies involved in leading two organizations…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Operations: Fewer Than Half of Businesses Trust Their Basic IT — Business of Tech Lounge with Rich Freeman & Seth Robinson
Host Dave Sobel welcomes Seth Robinson, Vice President of Industry Research at CompTIA, and Rich Freeman, a seasoned journalist and analyst specializing in the…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Compliance: MSPs Should Self-Regulate Like Licensed Professions — Tim Golden, Compliance Scorecard
Dave Sobel engages in a thought-provoking conversation with Tim Golden, CEO of Compliance Scorecard. They discuss the evolving landscape of compliance…
Business of Tech: Daily MSP News & IT Services AnalysisGoogle Gemini 2.0, Cybersecurity Breaches, and the Future of Managed Services
Google launched Gemini 2.0, their next-generation AI model, which includes an experimental version called Gemini 2.0 Flash, boasts impressive capabilities such…
Business of Tech: Daily MSP News & IT Services AnalysisTeamViewer's $720M Acquisition, Microsoft Shareholder Pushback, SEC Cyber Rules, and Windows 11 Warnings
The episode starts with TeamViewer's acquisition of 1E for approximately $720 million. This strategic move aims to enhance TeamViewer's capabilities in digital…
Business of Tech: Daily MSP News & IT Services AnalysisMSPs Propel AI Growth: ChatGPT Pro, Domain-Specific Models, and New Tech Innovations
A recent survey by ISG indicates that nearly two-thirds of executives in the Americas and Europe are utilizing MSPs for their AI initiatives, with enterprise…
Business of Tech: Daily MSP News & IT Services AnalysisU.S. Job Growth, IT Labor Trends, VDI Challenges, Private 5G, and AI's Impact on SMB Revenue
The U.S. economy added 227,000 jobs in November, with a slight increase in the unemployment rate to 4.2%. Notably, the IT sector saw stable hiring, with the…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Operations: Short-Term Cost Cuts Undermine Sustainable Growth — Elliott Hyman, Myra Technology Group
Dave Sobel sits down with Elliott Hyman, CEO of Myra Technology Group, to discuss the unique challenges and opportunities faced by managed service providers…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: How an AI Workflow Builds a Daily News Show — Business of Tech Lounge
Host Dave Sobel dives into the fascinating world of artificial intelligence (AI) and its practical applications in content creation. He shares insights from a…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Partner Program: 1Password Ties Discounts to Engagement — Jason Eberhardt, 1Password
Dave Sobel sits down with Jason Eberhardt from 1Password to discuss the evolving landscape of cybersecurity and the role of managed service providers (MSPs)…
Business of Tech: Daily MSP News & IT Services Analysisre:invent: Amazon's AI Innovations, Cybersecurity Risks, Intel's Challenges, and IT's Rising Status
At Amazon's reInvent conference the company unveiled a range of AI-centric innovations. AWS CEO Matt Garman highlighted the transformative potential of…
Business of Tech: Daily MSP News & IT Services AnalysisCyber Threats Evolve, Telecom Lawsuits, AI Challenges, and Hybrid IT Strategies in Focus
As organizations enhance their data backup practices, hackers are increasingly targeting essential systems to render them inoperable, causing significant…
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption Challenges, Rising Energy Costs for Small Businesses, and New Innovations in AI Tools
A recent Cisco AI Readiness Index reveals a significant gap between the urgency for AI implementation and the actual capabilities of organizations. Despite 98%…
Business of Tech: Daily MSP News & IT Services AnalysisIntel's CEO Resigns, Microsoft Data Denial, AI Growth, and OpenWrt's New Router Launch
As inflation concerns resurface, the latest data reveals a modest rise in the Personal Consumption Expenditures Price Index, with the overall PCE increasing by…
Business of Tech: Daily MSP News & IT Services AnalysisRMM for MSPs: Move From Endpoint to Device Lifecycle Management — Colin Britton, Devisee
Dave Sobel interviews Colin Britton, the COO of Devisee, to discuss the current landscape of automation and management applications, particularly in relation…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Pricing: Bill at Least 2.5x Your Technician Salaries — Business of Tech Lounge
Dave Sobel engages with the audience during a live Question and Answer session, addressing a variety of topics relevant to the managed services provider (MSP)…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: DNS Filtering Still Needs Human Judgment — Ken Carnesi, DNSfilter
Host Dave Sobel sits down with Ken Carnesi, the co-founder and CEO of DNSfilter, to explore the integration of artificial intelligence (AI) within their DNS…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Gen Z Brings a Looser View of Data Privacy — Denis O'Shea, Mobile Mentor
Host Dave Sobel welcomes Dennis O'Shea, CEO of Mobile Mentor, a managed services provider (MSP) with a unique background in mobile technology. Dennis shares…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Breaches, AI Ethics, Cloud Competition, and CISO Liability
The episode opens with a report on a major telecommunications breach attributed to Chinese government hackers known as Salt Typhoon. This breach has…
Business of Tech: Daily MSP News & IT Services AnalysisAI Readiness Challenges, VMware & Intel Struggles, Microsoft & OpenAI Innovations
There is a growing urgency for organizations to adopt artificial intelligence (AI) amidst a notable lack of readiness. A recent Cisco report reveals that while…
Business of Tech: Daily MSP News & IT Services AnalysisAI PCs, Amazon's Anthropic Investment, Remote Work Trends, and MSP Tool Market Shifts
Early challenges faced by Artificial Intelligence Personal Computers (AIPCs), include productivity gaps, consumer confusion, and adoption barriers. A recent…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Ransomware Now Runs Like a Gig Economy — Martin Zugec, Bitdefender
In this bonus episode of the Business of Tech, host Dave Sobel engages in a compelling conversation with Martin from Bitdefender, who describes his role as a…