Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption's J-Curve: North Korean Scams, Microsoft Email Changes, and Global Tech Insights
A recent study conducted by researchers from the University of Toronto, University of Oklahoma, the Census Bureau, and the National Bureau of Economic Research…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI Hits $300B Valuation, AI Enhances Drug Discovery, and Microsoft’s Copilot Challenges
OpenAI has successfully raised $40 billion in what is believed to be the largest private technology funding round ever, boosting its valuation to $300 billion…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Regulations Shift: CMMC 2.0, FedRAMP Overhaul, UK Cyber Bill & AI Security Concerns
Michael Duffy, President Donald Trump's nominee for Undersecretary of Defense for Acquisition and Sustainment, has committed to reviewing the Pentagon's…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Surge: AI Risks, Intel's Spin-Offs, Google’s Gmail Encryption, and More
Cybersecurity startups are experiencing a significant revenue surge as threats associated with artificial intelligence continue to multiply. Companies like…
Business of Tech: Daily MSP News & IT Services AnalysisMSPs Face Economic Squeeze: Rising Costs, Cloud Management Growth, and New AI Threats
The economy is currently facing a challenging combination of slowing growth and rising inflation, which is impacting managed service providers (MSPs) and IT…
Business of Tech: Daily MSP News & IT Services AnalysisAI Liability for MSPs: Assess Generative AI Risk Before Deploying — Sahil Agarwal, Enkrypt.ai
Sahil Agarwal, co-founder and CEO of Enkrypt.ai, discusses the critical importance of security and compliance in the realm of artificial intelligence (AI)…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: 53% Now Expect Substantial AI Revenue This Year — Business of Tech Lounge with Carolyn April & Mackenzie Brown
AI is rapidly emerging as a significant revenue driver for managed service providers (MSPs), with a notable increase in expectations for AI-related revenue…
Business of Tech: Daily MSP News & IT Services AnalysisCoreWeave IPO Signals AI Market Shift; New AI Tools Enhance Communication and Security
CoreWeave has successfully launched its initial public offering (IPO), pricing shares at $40 and raising $1.5 billion, marking the largest tech offering in the…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Operations: Pair Flat-Rate Service With Strong Project Delivery — Jeff Borello, Andromeda Technology Solutions
Jeff Borello, CEO and co-founder of Andromeda Technology Solutions, shares insights into the managed services landscape, particularly focusing on the needs of…
Business of Tech: Daily MSP News & IT Services AnalysisChatGPT's Emotional Impact, AI Arms Race Insights, and IT Leadership Diversity Stagnation
OpenAI has released research in collaboration with the MIT Media Lab that explores the emotional impact of using ChatGPT. The study indicates that while over…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Breach in Trump Admin, AI Tools for MSPs, and New Integrations for Efficiency
A significant security breach has emerged involving senior members of the Trump administration, including Vice President J.D. Vance and Defense Secretary Pete…
Business of Tech: Daily MSP News & IT Services AnalysisAI Infrastructure Boom: Meta's Piracy Controversy and CoreWeave's IPO Reveal Market Risks
Meta is facing significant scrutiny following revelations that it allegedly used pirated books to train its AI model, Llama 3. An investigation by The Atlantic…
Business of Tech: Daily MSP News & IT Services AnalysisCloud Cost Management for MSPs: Treat Cloud Spend as Investment — Erik Peterson, CloudZero
Erik Peterson, founder and CTO of Cloud Zero, discusses the critical importance of understanding and optimizing cloud costs, particularly in the context of AI…
Business of Tech: Daily MSP News & IT Services AnalysisAI Agents for MSPs: Nobody Agrees What an Agent Actually Is — Business of Tech Lounge with Simon Quicke & Collin Graves
Silicon Valley is experiencing a surge of interest in AI agents, with prominent figures like Sam Altman and Satya Nadella predicting their integration into the…
Business of Tech: Daily MSP News & IT Services AnalysisApple's C1 Modem Insights, Auvik & CyVent's SaaS Enhancements, and Free Deepfake Protection
Apple's new C1 modem, introduced with the iPhone 16e, has garnered attention for its impressive performance, particularly in challenging network conditions…
Business of Tech: Daily MSP News & IT Services AnalysisNVIDIA's AI Chips Promise 50x Revenue Boost; Cloudflare, Adobe, and AWS Unveil New Tools
NVIDIA has made significant announcements at its GTC 2025 event, introducing the Blackwell Ultra and Vera Rubin AI chips, which promise to revolutionize AI…
Business of Tech: Daily MSP News & IT Services AnalysisGoogle Acquires Wiz for $32B, CISA Reinstates Laid-Off Workers, Cloudflare Launches Threat Platform
Google has officially confirmed its acquisition of cloud security firm Wiz for a staggering $32 billion, marking the largest deal in the company's history…
Business of Tech: Daily MSP News & IT Services AnalysisCISOs Gain Boardroom Influence, Apple Encrypts RCS, Nerdio Hits $1B, and Cyber Risks Surge
Cisco jobs are becoming more strategic as organizations adapt to new cybersecurity regulations, with 93% of companies modifying their policies to address the…
Business of Tech: Daily MSP News & IT Services AnalysisMarch 2025: Inflation Stabilizes, Small Business Confidence Rises, AI Innovations from Kaseya & Zoom
Inflation has shown signs of stabilization, with a modest rise in the Consumer Price Index, but consumer confidence is wavering. Recent data indicates a…
Business of Tech: Daily MSP News & IT Services AnalysisRevolutionizing Ports: The Impact of Digital Twins and AI on Vessel Management and Traffic Flow with Toby Mills
Toby Mills, the founder and CEO of Entopy, discusses the transformative role of digital twins in port operations, emphasizing their ability to create digital…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Commoditization Pushes MSPs Toward Business Outcomes — Business of Tech Lounge with Ryan Morris & Jason Bystrak
The discussion centers around the evolving landscape of artificial intelligence (AI) and its implications for businesses, particularly managed service…
Business of Tech: Daily MSP News & IT Services AnalysisServiceNow Acquires MoveWorks for $2.85B; OpenAI Pushes for AI Regulation Easing Amidst Competition
ServiceNow has announced its acquisition of MoveWorks, an enterprise AI specialist, for $2.85 billion, aiming to enhance its artificial intelligence and…
Business of Tech: Daily MSP News & IT Services AnalysisIntel's Leadership Change, Security Upgrades from SailPoint and Verizon, and AI Search Issues
Intel has appointed Lip Butan as its new CEO, effective March 18th, following a tumultuous period marked by a 54% drop in share prices and the ousting of…
Business of Tech: Daily MSP News & IT Services AnalysisCISA Layoffs, AI Chatbots in Government, and Utah's Age Verification Law: Tech Policy Updates
Former Trump administration cybersecurity official Sean Planky has been nominated to lead the Cybersecurity and Infrastructure Security Agency (CISA). His…
Business of Tech: Daily MSP News & IT Services AnalysisLabor Market Weakens: IT Jobs Shrink, AI Skills Rise, and Apple Delays Siri's Major Upgrade
The latest jobs report indicates a softening labor market, with the U.S. economy adding only 151,000 jobs in February and an uptick in the unemployment rate to…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Innovation as a Service Has to Prove ROI — Alex Heublein, Netsurit
Dr. Alex Hubline, President of Culture and Innovation at Netsurit, discusses the transformative role of artificial intelligence (AI) in managed service…
Business of Tech: Daily MSP News & IT Services AnalysisAI Agents for MSPs: Automate Only the Low-Risk Decisions First — Krishna Tammana
Agentic AI is emerging as a transformative technology that builds upon the advancements of large language models (LLMs). Unlike traditional conversational AI…
Business of Tech: Daily MSP News & IT Services AnalysisIntel's AI Chips Launch, Apple Fights UK Encryption Order, and McDonald's Embraces AI Upgrades
Intel has made significant strides in the tech industry by launching its next-generation AI chips, the Core Ultra Series 2 processors, designed specifically…
Business of Tech: Daily MSP News & IT Services Analysis89% of AI Use Hidden from IT, Salesforce's AgentExchange Launch, Microsoft’s New AI Tools
Employees are increasingly using artificial intelligence (AI) tools without the oversight of their IT departments, leading to significant security risks for…
Business of Tech: Daily MSP News & IT Services AnalysisBurnout Fuels IT Generalists; MSPs Navigate Security Needs and Nutanix's VMware Exodus
The rise of IT generalists is becoming increasingly significant as the industry grapples with a growing talent gap. A recent report by Auvik reveals that a…
Business of Tech: Daily MSP News & IT Services AnalysisU.S. Cyber Policy Shift: MSPs Face New Threats, Talent Retention Challenges, and IPO Market Decline
U.S. Cyber Command has been ordered to halt all planning against Russia, marking a significant shift in the country's cyber policy. This decision, directed by…
Business of Tech: Daily MSP News & IT Services AnalysisIT Services Boom Amid Economic Uncertainty: Real Estate Woes and Shifting PC Sales Trends
The IT professional services market is experiencing significant growth, projected to reach nearly $2 trillion by 2032, driven by increasing demand for cloud…
Business of Tech: Daily MSP News & IT Services AnalysisSOBRsafe's Alcohol Detection: Merging AI and Biometric Tech for Workplace and Behavioral Health with David Gandini
David Gandini, CEO of SOBRsafe, discusses innovative alcohol detection technology designed for workplace safety and behavioral health. The company offers two…
Business of Tech: Daily MSP News & IT Services AnalysisGPT 4.5 Launch, Data Usage Surge, Skype's Shutdown, and the Future of Online Communities
OpenAI has launched GPT 4.5, its latest language model, which is touted as the largest and most knowledgeable to date. The model, codenamed Orion, boasts…
Business of Tech: Daily MSP News & IT Services AnalysisNVIDIA Soars with $39.3B Revenue, Salesforce Faces AI Adoption Challenges, and Security Upgrades
NVIDIA has reported impressive fourth-quarter earnings, with a revenue of $39.3 billion, marking a 78% increase from the previous year. The company's net…
Business of Tech: Daily MSP News & IT Services AnalysisNinja One's $500M Funding, Zoom's Revenue Drop, Europe's AI Push, and CMMC Certification Risks
Ninja One has secured $500 million in Series C funding, raising its valuation to $5 billion. This investment will enhance its capabilities in autonomous…
Business of Tech: Daily MSP News & IT Services AnalysisAI Trends: Rapid Adoption, Security Hurdles, and Microsoft’s Ad-Supported Office Strategy
AI adoption is accelerating rapidly, with notable advancements in technology and a growing user base. Recent reports indicate that the costs associated with AI…
Business of Tech: Daily MSP News & IT Services AnalysisFebruary Tech Roundup: CEO Confidence, $61B Cloud Deals, Apple’s UK Encryption Removal, Google QR
Apple has decided to remove its advanced data protection tool in the United Kingdom following a government request for access to user data. This tool, which…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Pricing: Outcome-Based Models Charge for Value, Not Seats — James D. Wilton
James D. Wilton, an expert in SaaS pricing strategies, discusses the evolving landscape of pricing models in the software-as-a-service industry. He emphasizes…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: AI Phishing Changes Attacks, Not Defenses — Business of Tech Lounge with Bryant Tow
The episode delves into the impact of artificial intelligence (AI) on cybersecurity, particularly focusing on the rise of AI-driven phishing attacks. Bryant G…
Business of Tech: Daily MSP News & IT Services AnalysisAmazon Shifts from Chime to Zoom, Microsoft 365 Gains Traction Amid Rising Cybersecurity Threats
Amazon has announced the discontinuation of its video conferencing service, Chime, effective February 20, 2026, opting instead to adopt Zoom and Microsoft 365…
Business of Tech: Daily MSP News & IT Services AnalysisSlide Launches Backup Appliance, Apple Introduces C1 Modem, and Grok 3 AI Unveiled
Slide, a new backup and disaster recovery appliance designed for managed service providers, was introduced by former Datto founders Austin McCord and Michael…
Business of Tech: Daily MSP News & IT Services AnalysisAcer's Price Surge, Apple's Encryption Dilemma, and CompTIA's New CloudNetX Certification Explained
Acer's CEO Jason Chen announced a significant price increase for laptops in the United States, set to rise by 10% starting in March 2025. This decision is…
Business of Tech: Daily MSP News & IT Services AnalysisInflation Bites, Tariffs Sting—Can SaaS and Automation Keep SMBs Afloat?
Small businesses across the United States are grappling with the effects of tariffs imposed on imports, particularly from China, Canada, and Mexico. These…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Managed Security Sold Without the MSP Model — Justin Kane, DoubleChecked
Justin Kane, the founder and CEO of DoubleChecked, is revolutionizing the way small and medium-sized businesses (SMBs) approach cybersecurity by offering…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Sales Strategy: Move Upmarket as 53% Work at 500+ Firms — Business of Tech Lounge with Nelson Gomes
Nelson Gomes, CEO of Portalia Group and former MSP, discusses the evolving landscape of managed service providers (MSPs) in light of recent data indicating a…
Business of Tech: Daily MSP News & IT Services AnalysisDell's Office Policy Reversal, Google Layoffs, and AI's Role in Software Testing: Key Insights
Dell's recent announcement mandating a full return to the office for employees living near an office marks a significant shift from its previous hybrid work…
Business of Tech: Daily MSP News & IT Services AnalysisMSPs Face Profitability Challenges as 18% Operate at a Loss; OpenAI and CrowdStrike Innovate AI
Managed service providers (MSPs) are facing significant challenges as recent data reveals that 18% are operating at a loss, a concerning increase from 14% in…
Business of Tech: Daily MSP News & IT Services AnalysisAI Performance Declines Under Pressure, UK Orders Apple Backdoor, and IT Jobs Face Automation Crisis
Artificial intelligence agents are facing significant challenges when tasked with complex responsibilities, as highlighted by a recent study from Langchain…
Business of Tech: Daily MSP News & IT Services AnalysisRansomware Payments Drop 35% as AI Tool Usage Surges; New Charter Acquires Orchestrate AI Labs
New Charter Technologies has made a significant move by acquiring Orchestrate AI Labs, a company focused on integrating artificial intelligence into managed…
Business of Tech: Daily MSP News & IT Services AnalysisAI Talent Needed, Copilot Plus PCs Underperform, Amazon's AWS Growth Stalls, SolarWinds Acquired
Amazon has reported better-than-expected earnings for the fourth quarter of 2024, with a significant increase in net income attributed to cost-cutting measures…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Treat AI Like an Employee That Needs Oversight — Ken Cox, InLink
Ken Cox, the president of InLink, leads a unique organization that operates at the intersection of data center operations and IT services. Initially founded in…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft's Cloud Growth Faces Partner Blame, Cynet's New CEO, and AI's Role in Healthcare Shift
Microsoft's cloud business continues to grow, reporting a revenue of $69.6 billion in its second quarter of 2025, a 12% increase from the previous year…
Business of Tech: Daily MSP News & IT Services AnalysisUnauthorized Access: A Deep Dive into the Treasury Department Breach. Microsoft's VPN Shutdown
significant security breach has been identified within the U.S. Treasury Department, where unauthorized individuals gained administrator-level access to…
Business of Tech: Daily MSP News & IT Services AnalysisThe Irony of AI: Why Less Knowledge Leads to Greater Adoption, Atera's Autopilot & Agentic AI
A recent study published in the Journal of Marketing reveals a fascinating trend: individuals with lower knowledge of artificial intelligence (AI) are more…
Business of Tech: Daily MSP News & IT Services AnalysisSmall Businesses, Big Challenges, and the Rise of MSPs, Apple's iPhone Sales Dip and Microsoft's AI Dilemma
The latest Gross Domestic Product report reveals that the American economy is experiencing steady growth, with a 2.3% annualized rate for the last quarter of…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Compliance: Why GRC Still Runs on Manual Processes — Arik Solomon, Cypago
Host Dave Sobel engages in a thought-provoking conversation with Arik Solomon, CEO and co-founder of Cypago, a leading cyber governance, risk, and compliance…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Sales: Owners Can Sell but Struggle to Scale It — Business of Tech Lounge with Ryan Morris
Dave Sobel engages in a thought-provoking discussion with Ryan Morris, Principal Consultant at Morris Management Partners, about the common myths surrounding…
Business of Tech: Daily MSP News & IT Services AnalysisDeepSeek Dilemma: Cost Savings vs. Security Risks, Super Ops' $25 Million Boost, OpenAI's Irony
The episode highlights the fallout of DeepSeek, an open-source large language model that has gained traction for its cost-effectiveness and performance…
Business of Tech: Daily MSP News & IT Services AnalysisNavigating AI Challenges, NinjaOne's Strategic Acquisition, and the Future of Local News
The episode starts highlighting a recent survey by Civo that reveals nearly 90% of companies are facing significant challenges in executing and scaling their…