Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisMSP Private Equity: Buyers Want at Least $3M in EBITDA — Abraham Garver, Focus Investment Bank
In this episode of The Business of Tech, host Dave Sobel welcomes Abraham Garver from Focus Investment Bank to discuss the current state of the mergers and…
Business of Tech: Daily MSP News & IT Services AnalysisConnectWise PSA for MSPs: ASIO Move Keeps Current Systems Intact — Jake Varghese, ConnectWise
host Dave Sobel engages in a detailed conversation with Jake Varghese from ConnectWise, focusing on the company's business management software portfolio…
Business of Tech: Daily MSP News & IT Services AnalysisWorkplace Strategies: RTO Mandates, AI in IT, LogicMonitor & N-Able Moves, & Creative Writing Trends
Significant developments in workplace engagement and productivity lead, focusing on contrasting strategies from major companies like Amazon and Intel. Amazon's…
Business of Tech: Daily MSP News & IT Services AnalysisIgnite: AI Innovations, Windows Resiliency, New Mini PC, & T-Mobile Cyber Breach Insights
Microsoft's Ignite event highlights the company's latest advancements in artificial intelligence and productivity tools. Microsoft has introduced a range of…
Business of Tech: Daily MSP News & IT Services AnalysisInflation, IT Spending Trends, AI Challenges, and Kaseya's Free Hardware Initiative
We dive in on the latest economic trends, focusing on rising inflation and its impact on consumer confidence. The consumer price index has seen an increase to…
Business of Tech: Daily MSP News & IT Services AnalysisAI's Job Market Impact, Healthcare Trials, Regulatory Changes, and Global Cybersecurity Developments
A new study reveals the significant impact of generative AI on the job market, showing a 21% decline in demand for automation-prone freelance jobs shortly…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Profitability: Organic Growth Is Back to Its 10% Norm — Peter Kujawa, Service Leadership
Host Dave Sobel welcomes back Peter Kujawa from Service Leadership to discuss the latest trends in managed service provider (MSP) revenue and profitability for…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Pricing: Does Standardization Lead to Commoditization? — Business of Tech Lounge with Ryan Morris & Luis Giraldo
In this episode of the Business of Tech Lounge, host Dave Sobel engages in a thought-provoking discussion with Ryan Morris of Morris Management Partners and…
Business of Tech: Daily MSP News & IT Services AnalysisConnectWise RMM for MSPs: Why ASIO Is Ready Now — Jeff Bishop, ConnectWise
Host Dave Sobel sits down with Jeff Bishop, who oversees the ASIO product line at ConnectWise. The conversation delves into the evolution of the ASIO platform…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Threats, Microsoft Price Hikes, AI in Consulting, and Password Trends Explored
We start focusing on the resurgence of the state-sponsored cyber espionage group Volt Typhoon. This group has been targeting critical infrastructure…
Business of Tech: Daily MSP News & IT Services AnalysisAI Scaling Challenges, Market Shifts, Security Innovations, and Energy Supply Issues for Tech Firms
Significant challenges are being faced by companies like OpenAI as they encounter scaling plateaus in developing new large language models. Host Dave Sobel…
Business of Tech: Daily MSP News & IT Services AnalysisManaged Services Growth, PSA @ IT Nation Connect, PSA Competitors
With a significant increase in global demand for cloud services and data security, the managed services market is expected to reach an estimated $393.02…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Tie Security Spend to Business Outcomes — Wayne Selk, CompTIA
Wayne Selk from CompTIA joins host Dave Sobel to focus on the current state of cybersecurity and the challenges faced by Managed Service Providers (MSPs). They…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft AI for IT Services: Chat Reporting Replaces Canned Reports — Naveen Krishnan, Microsoft
In this bonus episode of the Business of Tech, host Dave Sobel engages in a thought-provoking discussion with Naveen Krishnan, an AI architect at Microsoft…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: MFA Fails When Account Recovery Is Weak — Aaron Painter, NameTag
In this episode of The Business of Tech, host Dave Sobel engages in a thought-provoking discussion with Aaron Painter, CEO of NameTag, about the evolving…
Business of Tech: Daily MSP News & IT Services AnalysisPrivacy Trends, AI Partnerships, MSP Consolidation, and Risk Management Insights
Cisco's 2024 Consumer Privacy Survey reveals a growing awareness among consumers regarding data privacy and its correlation with trust in artificial…
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption Challenges, Cybersecurity Threats, Kaseya on Automation, and Windows Server 2025 Launch
The findings of a recent report highlight the challenges faced by C-suite executives regarding aging IT systems amidst a surge in AI adoption. While 90% of…
Business of Tech: Daily MSP News & IT Services AnalysisUS GDP Steady, Intel's Historic Loss, CompTIA's For-Profit Shift & Tech Hiring Trends
The latest economic indicators highlight a steady U.S. GDP growth rate of 2.8% for the third quarter of 2024. This growth is supported by a notable increase in…
Business of Tech: Daily MSP News & IT Services AnalysisExploring Neuro-AI: Merging Neuroscience w/ Generative AI for Innovation & Patents w/ A. K. Pradeep
Host Dave Sobel engages in a fascinating discussion with Dr. A. K. Pradeep, a pioneer in the emerging field of neuro-AI. The conversation explores the…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: UK Adoption Needs a Cultural Shift First — Business of Tech Lounge with Simon Quicke
In this episode of the Business of Tech Lounge, host Dave Sobel engages with UK-based journalist Simon Quicke, who brings a wealth of experience covering the…
Business of Tech: Daily MSP News & IT Services AnalysisCloud Earnings Surge, Microsoft Delays Recall Feature, ChatGPT Search & Voice, & AI Media Experiment
Microsoft reported a strong fiscal first quarter for 2025, surpassing earnings expectations with a notable 33% growth in Azure revenue, driven by AI services…
Business of Tech: Daily MSP News & IT Services AnalysisAI Truthfulness, Open Source Standards, TeamViewer & GitHub Innovations, Cisco's Partner Program
A new study that reveals how large language models (LLMs) encode truthfulness internally. The research focused on specific response tokens that determine…
Business of Tech: Daily MSP News & IT Services AnalysisCISA's Secure by Design, Delta vs. CrowdStrike, Apple AI Cloud, Kaseya's New Security Solutions
CISA has garnered over 230 voluntary commitments from software manufacturers to adopt safer software development practices as part of the secure-by-design…
Business of Tech: Daily MSP News & IT Services AnalysisAI Governance, Right-to-Repair, Workforce Surveillance, and New Regulations
A new U.S. AI security framework has been introduced, emphasizing the importance of innovation, compliance, and national defense. The episode highlights a…
Business of Tech: Daily MSP News & IT Services AnalysisGenerative AI Surge, IT Spending Trends, Governance Challenges, and Market Predictions
The episode starts with the significant impact of generative AI on IT spending, which is projected to exceed $5.3 trillion this year. A notable 35%…
Business of Tech: Daily MSP News & IT Services AnalysisExploring Shoppable Videos: Transforming B2B Sales and E-Commerce for Managed Services Providers with Eitan Koter
In this episode of The Business of Tech, host Dave Sobel engages in a thought-provoking discussion with Eitan Koter, CEO of Vimmi, about the evolving landscape…
Business of Tech: Daily MSP News & IT Services AnalysisAmazon's Office Mandate, AI Innovations, Email Security Surge, and Big Tech's Profit Challenges
This episode delves into the ongoing remote work debate, particularly focusing on Amazon's recent mandate requiring employees to return to the office five days…
Business of Tech: Daily MSP News & IT Services AnalysisAI Project Challenges, New Tools from Stability AI & Anthropic, and Apple's Vision Pro Future Uncertain
A recent survey by Appen reveals a drop in both the deployment of AI initiatives and their return on investment. The survey indicates that the mean percentage…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Trends, CMMC Compliance Rush, Shadow IT Risks, and Sustainable Energy Innovations
A survey by Kaseya reveals that human behavior remains the primary challenge for IT professionals, with 89% citing insufficient training and poor user habits…
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption Challenges, FTC Subscription Rule Changes, and New Tech Innovations for Businesses
A recent Salesforce survey reveals that while 84% of CIOs view AI as a game-changer, only 11% have fully implemented AI systems. The survey highlights a…
Business of Tech: Daily MSP News & IT Services AnalysisRetail Growth, AI Advancements, Cybersecurity, and New Funding in the MSP Landscape
Host Dave Sobel discusses the current state of the U.S. economy, highlighting a 0.4% increase in retail sales for September, which counters fears of an…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Vectorizing Client Data Is the Service Opportunity — Avi Perez, Pyramid Analytics
In this episode of The Business of Tech, host Dave Sobel engages in a deep conversation with Avi Perez, co-founder and CTO of Pyramid Analytics, who brings…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Compliance: CMMC 2.0 Demand Will Rise With Defense Clients — Steven Cook, Strategic IT Services
Host Dave Sobel engages in a thought-provoking conversation with Steven Cook, the owner of Strategic IT Services, a managed service provider (MSP) specializing…
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption Challenges, Passkey Innovations, and Zero Trust Security in Business Strategies
A recent MIT report revealing that 78% of businesses face challenges in AI adoption due to weak data foundations. Despite high aspirations for AI, such as…
Business of Tech: Daily MSP News & IT Services AnalysisAI Growth, Cybersecurity Challenges, and New Programs for MSPs
A recent Accenture survey indicates that nearly two-thirds of businesses are planning to increase their investments in AI and automation over the next two…
Business of Tech: Daily MSP News & IT Services AnalysisInflation, AI Investments, CMMC Cybersecurity, and MSP Growth Insights for Small Businesses
A recent GoDaddy survey reveals that inflation, taxes, and housing costs are top of mind, with 93% of respondents prioritizing wage and cost inflation. The…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Data Governance: Build the Foundation Before Machine Learning — Collin Graves, North Labs
Host Dave Sobel sits down with Collin Graves, CEO of North Labs, to delve into the critical realm of data governance and analytics. Northlabs has positioned…
Business of Tech: Daily MSP News & IT Services AnalysisIT Services: The Hidden Cost of Hyperscale Data Centers — Business of Tech Lounge with Paris Marx
In this episode of the Business of Tech Lounge, host Dave Sobel engages in a thought-provoking discussion with technology writer Paris Marx, who brings a…
Business of Tech: Daily MSP News & IT Services AnalysisAI Growth Challenges in Tech, Healthcare, and Government: Insights on Integration and Future Trends
Analysts from Jeffreies predict that true AI integration in smartphones, particularly with the iPhone 16, is still two to three years away, leading to a…
Business of Tech: Daily MSP News & IT Services AnalysisMarriott's $52M Fine, Cybersecurity Warnings, and Tech Updates from Microsoft, LinkedIn, & Atlassian
Marriott was issued a hefty $52 million fine following major data breaches that compromised the personal information of over 344 million customers. The Federal…
Business of Tech: Daily MSP News & IT Services AnalysisHurricane Response, AI Evolution, Community Broadband, and New Tech Initiatives in IT Services
T-Mobile and Starlink have launched a satellite texting service that will allow emergency alerts and basic texting for T-Mobile subscribers, even if they lose…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity Backlog, VMware Shift, Microsoft Price Hike, Apple AI Date, IT Leadership Report
The National Institute of Standards and Technology (NIST) facces ongoing challenges regarding its backlog of security vulnerability reports. Despite some…
Business of Tech: Daily MSP News & IT Services AnalysisResilient Labor Market, IT Spending Surge, and Millennial Business Acquisitions
The latest trends in the U.S. labor market highlight a resilient job landscape despite challenges faced by small and medium-sized businesses (SMBs). The…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Compliance: CMMC Third-Party Validation Ends Checkbox Security — Craig Petronella, Petronella Technology Group
Host Dave Sobel welcomes Craig Petronella, founder of Petronella Technology Group, to discuss the evolving landscape of technology compliance and…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Partner Program: Why MSPs Are Joining Fewer Vendor Programs — Business of Tech Lounge with Carolyn April
Dave welcomes Carolyn April, Vice President of Industry Analysis at CompTIA, for an insightful discussion on the current state of the IT service provider…
Business of Tech: Daily MSP News & IT Services AnalysisAI Integration, Consulting Shifts, Tech Fatigue, and Privacy Concerns
Kyndryl's new services aimed at facilitating the adoption of Microsoft's CoPilot within enterprises, emphasizing the importance of tailoring AI solutions to…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI $6.6B Funding, U.S. AI Fed Guidelines, and United Airlines' Data-Driven Recovery Strategies
OpenAI has raised $6.6 billion and secured a $4 billion revolving credit line, bringing its total liquidity to over $10 billion. Despite reporting substantial…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft's AI Update, OpenAI's Voice API, LiquidAI's Models, Kaseya's FedRAMP Push
The rollout of Windows 11 version 24H2 introduces a range of AI-powered features, such as enhanced Energy Saver, improved Bluetooth LE audio support, and Wi-Fi…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI Leadership Changes, Hugging Face Growth, Microsoft AI Adjustments, and Google Protocol Updates
Mira Murati, the Chief Technology Officer, along with two other executives, announced their departures amid a critical restructuring phase for the company. As…
Business of Tech: Daily MSP News & IT Services AnalysisAI Budget Shifts, Cybersecurity Workforce Challenges, and Meta's AR Innovations
Host Dave Sobel discusses the evolving landscape of IT budgets, emphasizing a significant shift towards AI and data modernization. Accenture's recent earnings…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Attackers Steal Credentials to Become Insiders — Eric O'Neill
Host Dave Sobel engages in a compelling conversation with Eric O'Neill, a former FBI operative renowned for his role in capturing notorious spy Robert Hansen…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Profitability: Why Vendors Should Act as Toolsmiths for Services — Business of Tech Lounge with Howard M. Cohen
Host Dave Sobel engages in a thought-provoking discussion with Howard Cohen, a seasoned expert in the IT industry. They explore the evolving landscape of IT…
Business of Tech: Daily MSP News & IT Services AnalysisN Korean IT Hires, Crowdstrike Testimony, AI Compliance, and Mobile Voting
We start with a troubling report revealing that numerous Fortune 100 companies have unknowingly hired North Korean IT workers using fake identities. These…
Business of Tech: Daily MSP News & IT Services AnalysisAI in Business Growth, Wildfire Detection, Healthcare Innovations, and Nostalgic Windows Updates
Host Dave Sobel discusses the growing role of artificial intelligence (AI) in small businesses, highlighting a recent survey by the U.S. Chamber of Commerce…
Business of Tech: Daily MSP News & IT Services AnalysisAI Enhancements from Tech Giants, AWS-Intel Partnership, and Broadcom-AT&T Legal Dispute
Host Dave Sobel discusses significant advancements in artificial intelligence (AI) announced by major tech players including Amazon, Google, Microsoft, and…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft's Security Overhaul, ConnectWise's AI Focus, and CrowdStrike's Trust Issues Explored
Microsoft has launched the SecureFuture initiative, which aims to address past security failures by implementing tighter controls and accountability measures…
Business of Tech: Daily MSP News & IT Services AnalysisNavigating Economic Shifts: AI Investments, Layoff Trends, and Rate Cuts
The Federal Reserve has implemented a half-point interest rate cut, with projections for further adjustments in the coming year. Despite a slight increase in…
Business of Tech: Daily MSP News & IT Services AnalysisLake House Architecture: Cost, Efficiency, AI Integration, and Data Governance Trends w/ Ori Rafael
host Dave Sobel welcomes Ori Rafael, CEO and co-founder of Upsolver, to discuss the emerging concept of lake house architecture in data management. The…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Edge AI Services Will Outpace Device Growth — Business of Tech Lounge with Jay McBain
Dave Sobel welcomes back Jay McBain, the chief analyst for channels, partnerships, and ecosystems at Canalys. The discussion centers around the evolving…
Business of Tech: Daily MSP News & IT Services AnalysisAI Innovations in Customer Service, Windows 11 Updates, and Apple's Healthcare Disruption
Slack is enhancing user workflows by integrating AI agents from various partners, including Salesforce and Asana, to streamline tasks and improve productivity…