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Latest / Business of Tech: Daily MSP News & IT Services Analysis

AI Safety Tools, Diversity in IT, Voice Tech Risks, and RMM Market Shifts

The episode opens with a focus on Anthropic's new tool, Clio, which is designed to enhance AI observability by identifying threats and unknown harms associated with its AI chatbot, Claude. Clio has already proven its utility by detecting a coordinated spam network attempting to manipulate search engine optimization. Anthropic aims to share Clio's methodologies with other AI labs to promote safer AI practices, emphasizing the importance of governance frameworks for service providers offering AI solutions.

The episode also delves into the ongoing challenges of diversity within IT leadership…

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