Shows / Home Care Hindsight
Home Care Hindsight
Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.
Episodes
Home Care HindsightSaying 'No' Can Save Your Business — John Lariccia
John Lariccia, CEO of Welcome Home Software, almost derailed his company by chasing growth at all costs—until he hit the brakes. In this episode, he shares: 1…
Home Care HindsightThe $5,000 Training Mistake That Led to a Breakthrough — Andrew Dubler & Gary Skole
Andrew Dubler thought he'd solved his agency's dementia care problem with a $5,000 training program—until Gary Skole showed him why it was failing. In this raw…
Home Care HindsightYour Online Reputation is Killing Your Home Care Business (And How to Fix It) — Welton Hong
In this episode of Home Care Hindsight, host David Knack sits down with Welton Hong, CEO of Ring Ring Marketing and Senior Care Marketing Max, to tackle two…
Home Care HindsightDon't Let Perfect Be the Enemy of the Good — Betsy Milne
In this episode of Home Care Hindsight, David Knack sits down with Betsy Milne, owner and CEO of Home Helpers of San Mateo County. Betsy shares her journey…
Home Care HindsightThe Work-Life Balance Mistake I Made (and How to Avoid It) — Steve "The Hurricane" Weiss
In this episode of the Home Care Hindsight, David Knack interviews Steve "The Hurricane" Weiss, founder of Hurricane Marketing Enterprises. Steve shares his…
Home Care HindsightStaying the Course for 90 Days, Not 90 Seconds — Adam Berry
In this episode of Home Care Hindsight, David Knack interviews Adam Berry, CEO of As Close As Family, a home care agency based in Alabama. Adam shares insights…
Home Care HindsightDon't Make Your People Do Jobs for Robots — Mike Doughty
Mike Doughty, owner of Home Care Agency Zeabe, and former sales and marketing automation expert, shares his journey from New Zealand to the U.S. and how he…
Home Care HindsightDon't Get Distracted. Keep Pushing the Two Main Buttons — Matthew Thompson
In this episode of Home Care Hindsight, host David Knack sits down with Matt Thompson, franchise owner of Visiting Angels, to discuss the biggest challenge…
Home Care HindsightThe F-Word That Will Ruin Your Senior Living Relationships — Gina & Tim Murray
Tim and Gina Murray, former home care agency owners and creators of CINCH, join host David Knack to discuss the challenges and rewards of community-based home…
Home Care HindsightThe Hiring Mistake That Cost Me Time & Money — Dana Charumbira
In this episode of Home Care Hindsight, host David Knack talks with Dana Charumbira, CPA and financial strategist for home care agencies. Dana shares the…
Home Care HindsightDon't Only Focus On Gross Profit. What To Do Instead — Gregory Bean
In this episode of Home Care Hindsight, host David Knack sits down with Gregory Bean, Vice President of Paradigm Senior Services. With 30 years in home care…
Home Care HindsightHire Slow, Fire Fast To Avoid Costly Hiring Mistakes — Dustin DiStefano
Dustin DiStefano, CEO and Co-founder of A Place at Home, joins host David Knack to discuss his journey from launching a single home care agency to scaling a…
Home Care HindsightWhy Delegation Is The Key To Growth (What I Wish I Knew) — Jeff Salter
Jeff Salter, Founder and CEO of Caring Senior Service, joins host David Knack for an unforgettable conversation about leadership, growth, and a cross-country…
Home Care HindsightThe Mindset Difference Between Owners And Worker Bees (Don't Miss This Like I Did) — Chris Trempe
Chris Trempe, President and Chief Learning Officer of SwyftOps, joins host David Knack to discuss his journey from being the first employee of SwyftOps to…
Home Care HindsightHow To Build Trust With Caregivers Without Just Having Blind Faith — Lance A. Slatton
Lance A. Slatton, senior case manager, influencer, and the mind behind "All Home Care Matters," joins David Knack to discuss his journey from aspiring medical…
Home Care HindsightHow Saying "Yes" To Everything Hurt My Business – Nick Bonitatibus
Nick Bonitatibus, speaker and video marketing expert for home care agencies, joins host David Knack to share his journey from videography to empowering home…
Home Care HindsightHow Micromanaging Held Me and My Business Back – Amy Petersen-Smith
Amy Petersen-Smith, franchise owner with the Senior Helpers Network, joins host David Knack on Home Care Hindsight to share insights from her journey as both a…
Home Care HindsightThe Price I Paid for Not Investing in My Business – Ryan McEniff
Ryan McEniff, CEO of Minute Women Home Care, joins David Knack to share insights from his journey as a home care leader. Ryan discusses the challenges and…
Home Care HindsightA Compassionate Caring Person: My Greatest Strength and also Weakness – Bob Roth
Bob Roth, co-founder and managing partner of Cypress Home Care Solutions, joins host David Knack to share his journey from an "accidental caregiver" to a…
Home Care HindsightDon't Assume Caregivers Aren't Tech Savvy (like I did) – Ravin Shah
Ravin Shah, CEO and founder of HelloHire, joins host David Knack on Homecare Hindsight to discuss his entrepreneurial journey, the challenges of caregiver…
Home Care HindsightDon't Get Stuck in the Friend Zone – Gabrielle Pumpian
Gabrielle Pumpian, COO of Entrethrive, joins host David Knack to share her journey from a sales leader to her current operations-focused role. Gabrielle…
Home Care HindsightWhy I Chose Wrong: Building a Practice Instead of a Company - Stephen Tweed
Stephen Tweed, CEO of Leading Home Care and founder of the Home Care CEO Forum, joins host David Knack on the Home Care Hindsight Podcast to discuss his…
Home Care HindsightThe Shocking Truth About Home Care Branding – Marissa Snook
Marissa Snook, CEO of CoreCubed, joins host David Knack in this episode of Home Care Hindsight to share her extensive experience in home care marketing and…
Home Care HindsightHow I Dealt with Burnout and (Kind of) Found Work-life Balance – Casey Rausin
Casey Rausin, COO of Care on the Block, sits down with host David Knack to share her journey from nursing to care management in this episode of Home Care…
Home Care HindsightHow I Lost $30,000 My First Year in My Business – Justin Currie
Justin Currie, the owner and CEO of Thema Home Care and Founder of Masters of Home Care, joins host David Knack to share his journey of building a thriving…
Home Care HindsightHow to Stand Out from the Crowd with Referral Sources
Adam Corcoran, owner of Elevation Marketing, shares the story of his first major sales presentation to host David Knack. This episode presents his rocky start…
Home Care HindsightWhat Hiring the Wrong Person Taught Me About Building a Better Team
Becky Reel, the founder and CEO of Reel Home Care Consulting, shares the story of how she made a major hiring mistake by bringing her nanny into the office…
Home Care HindsightQuality over Quantity - How the Right Referral Sources Make All The Difference in Home Care – Sarah Barker
In this episode of Home Care Hindsight, host David Knack sits down with Sarah Barker, owner of Senior Care Sales Solutions, to discuss the balance between…
Home Care HindsightYour P&L is your truth teller. I didn't like what mine said – Matt Ericksen
In this episode of Home Care Hindsight, host David Knack sits down with Matt Ericksen, Senior Director of Sales and Operations at Griswold Home Care, to…
Home Care HindsightStop Thinking Like a Manager when You're an Owner– Emily Isbell
In this episode of Home Care Hindsight, host David Knack sits down with Emily Isbell, founder of EI and Company, to discuss her impressive journey from…
Home Care HindsightDon't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
In this episode of Home Care Hindsight, host David Knack interviews Rachel Gartner, founder and CEO of Carework. They discuss Rachel's life in rural South…
Home Care HindsightWhy the Caregiver Shortage is a Myth - Julio Briones
In this episode of Home Care Hindsight, host David Knack sits down with Julio Briones, CEO of The Briones Group Consulting, to explore his unique journey in…
Home Care HindsightHiring Tips that "Unstuck" my Career Growth – Amber Monroe
In this episode of Home Care Hindsight, host David Knack sits down with Amber Monroe, VP of Customer Experience at Paradigm, to dive deep into the challenges…