Hiring Tips that "Unstuck" my Career Growth – Amber Monroe
In this episode of Home Care Hindsight, host David Knack sits down with Amber Monroe, VP of Customer Experience at Paradigm, to dive deep into the challenges and triumphs of hiring in the home care industry. Amber shares her journey from making critical hiring mistakes early in her career to becoming a leader who knows how to navigate the complexities of team building. The conversation touches on the importance of behavioral-based interview questions, the impact of company culture on employee retention, and the often-overlooked need to professionalize the caregiver role. With a mix of humor…
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