Your Online Reputation is Killing Your Home Care Business (And How to Fix It) — Welton Hong
In this episode of Home Care Hindsight, host David Knack sits down with Welton Hong, CEO of Ring Ring Marketing and Senior Care Marketing Max, to tackle two critical pain points home care owners face: 1. Your online reputation is costing you clients—even if your care is exceptional. 2. You're drowning in tasks because you refuse to delegate (and it's hurting your growth). Welton shares hard-hitting insights on why families Google you before calling, how to respond to negative reviews (without sounding defensive), and why hiring an assistant was the game-changer that saved his sanity. Plus, we…
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