How Micromanaging Held Me and My Business Back – Amy Petersen-Smith
Amy Petersen-Smith, franchise owner with the Senior Helpers Network, joins host David Knack on Home Care Hindsight to share insights from her journey as both a franchisor and franchisee. Amy discusses the pivotal moments that shaped her business philosophy, including her "biggest mistake" of initially hiring her husband, and how she transformed her company by embracing delegation, fostering a cohesive team culture, and leveraging external resources. Amy dives into the nuances of running a home care business, from balancing private pay with Medicaid and VA funding, to the operational…
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