Hire Slow, Fire Fast To Avoid Costly Hiring Mistakes — Dustin DiStefano
Dustin DiStefano, CEO and Co-founder of A Place at Home, joins host David Knack to discuss his journey from launching a single home care agency to scaling a national franchise network. Dustin shares his biggest mistake—hiring too quickly out of desperation—and the costly impact it had on his business. He recounts a pivotal experience with an early scheduler hire, emphasizing the importance of aligning employees with company values and firing fast when necessary. Dustin also discusses the underrated role of caregiver-agency relationships in reducing turnover and ensuring client retention…
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