Shows / Connecting the Dots

Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into…
Episodes
Connecting the DotsWriting for Busy Readers with Todd Rogers
Todd Rogers is professor of public policy at Harvard. He’s coauthor of Writing for Busy Readers: Communicate More Effectively in the Real World. To learn more…
Connecting the DotsPDSA Cycles Record with Gemma Jones
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found…
Connecting the DotsWhy Care? with Chris Butterworth
Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and…
Connecting the DotsReimaging Health Care Through Fiction with Dr. Jake Lancaster
Dr. Jake Lancaster is the Chief Medical Information Officer (CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officer for the Baptist…
Connecting the DotsKBI (Key Behaviour Indicators) with Richard Perry
Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education…
Connecting the DotsDebrief to WIN with Robert “Cujo” Teschner
Robert “Cujo” Teschner is a combat veteran. He’s a former F-15 “Eagle” instructor at the prestigious U.S. Air Force Weapons school—the Air Force “Top Gun”…
Connecting the DotsStart where you are with Billy Ray Taylor
Billy Ray Taylor is the CEO of LinkedXL and author of “The Winning Link“. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting…
Connecting the DotsImproving all domains of outcomes using the Pulse Program with Korby Miller
Korby Miller, MS, CPXP Vice President of Experience, Safety and Quality Operations Prisma Health Korby Miller, MS I/O Psy, CPXP, CPHQ, CPPS, is a health care…
Connecting the DotsThe Coaching Habit & The Advice Trap with Michael Bungay Stanier (aka MBS)
Michael Bungay Stanier has a gift for distilling big, complex ideas into practical, accessible knowledge for everyday people that helps them be a force for…
Connecting the DotsA Framework for Strategic Development and Integration of the Advanced Practice Executive
Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org…
Connecting the DotsGo & Observe with Shaun Barker
Shaun Barker has been the assistant executive director for the Shingo Institute since 2001 where he is responsible for such organizational operations as…
Connecting the DotsPracticing Excellence with Dr. Stephen Beeson
Dr. Stephen Beeson, founder and CEO of Practicing Excellence, is a nationally recognized speaker, physician, and author whose life mission is to coach and…
Connecting the DotsImproving how we think about Wound Care with Dr. Caroline Fife
Dr. Fife completed a Family Medicine residency at the University of Texas, Southwestern in Dallas followed by a two-year Fellowship in Undersea and Hyperbaric…
Connecting the DotsHard on Process, Easy on People with Keith Ingels
Keith Ingels is the Raymond Lean Management manager of solutions and support centers for The Raymond Corporation. He has worked with lean management principles…
Connecting the DotsPicture Yourself a Leader with Elisabeth Swan
Elisabeth Swan has consulted in the business process performance industry for over 30 years. She advises local nonprofits and guides Fortune 100 companies…
Connecting the DotsPractice Perfect with Doug Lemov
Doug Lemov is the author of the international bestseller Teach Like a Champion--now in its 3.0 version--and The Coach's Guide to Teaching. He is the co-author…
Connecting the DotsBlueHealth Baptist with Dr. Timothy Chen & Dr. Lee Greer
Dr. Timothy Chen, family medicine expert, is the Medical Director at BlueHealth Baptist in Madison, Mississippi. He received his Bachelor of Science degree in…
Connecting the DotsTeaming with Michaela Kerrissey
Michaela Kerrissey, PhD, MS, is an assistant professor of management on the faculty at the Harvard TH Chan School of Public Health. She identifies how…
Connecting the DotsMeasuring Surgical Competency with Dr. Teodor Grantcharov
Dr. Teodor Grantcharov completed his surgical training at the University of Copenhagen, and a doctoral degree in Medical Sciences at the University of Aarhus…
Connecting the DotsBody Language with Mark Bowden
Mark Bowden is an expert in Body Language, Human Behavior, and Communication Voted Global Gurus #1 body language professional in the world, bestselling author…
Connecting the DotsHumble Leadership (2nd Edition) with Peter A. Schein
Ed Schein is a former Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management. In 2009 he published Helping, a book on…
Connecting the DotsI Never Thought of It That Way with Mónica Guzmán
Mónica Guzmán is a bridge builder, journalist, and entrepreneur who lives for great conversations sparked by curious questions. She’s senior fellow for public…
Connecting the DotsPatient FLOW & LOS with Dr. Derek Feuquay & Jacob Lansburg
Dr. Feuquay was named Northern Arizona Healthcare’s chief medical officer in 2019. Dr. Feuquay joined NAH in 2009 as an internal medicine hospitalist at…
Connecting the DotsGiving Wings to Her Team with Tilo Schwarz
Tilo Schwarz is a leadership coach, former plant manager and co-founder of the Campus for Leaders at the University of Applied Science Ansbach. He helps…
Connecting the DotsHow to Work with Almost Anyone with Michael Bungay Stanier
Michael Bungay Stanier has a gift for distilling big, complex ideas into practical, accessible knowledge for everyday people that helps them be a force for…
Connecting the DotsThink Faster, Talk Smarter with Matt Abrahams
Matt Abrahams is the Larsen Lam Family Lecturer in Organizational Behavior at Stanford University’s Graduate School of Business, and a much sought-after…
Connecting the DotsWiring the Winning Organization with Dr. Steve Spear
Dr. Steven J. Spear (DBA MS MS) Principal, HVE LLC Sr. Lecturer, MIT Sloan School Sr. Fellow, Institute for Healthcare Improvement Creator, See to Solve Gemba…
Connecting the Dots8 Step Problem Solving with Dave Gutscher
Dave Gutscher is a Management Consultant that specializes on improving the management process. Dave has 40 years of work experience in agriculture, fresh food…
Connecting the DotsIdea Flow with Jeremy Utley
Jeremy Utley is one of the world's leading experts in innovation. Formerly the Director of Executive Education at Stanford's renowned Hasso Plattner Institute…
Connecting the DotsObjectives & Key Results (OKRs) with Dr. Sarah Sydlowski
Sarah Sydlowski, AuD, PhD, MBA is Audiology Director of the Hearing Implant Program and Associate Chief Improvement Officer at the Cleveland Clinic in…
Connecting the DotsTHE MISTAKES THAT MAKE US with Mark Graban
Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available…
Connecting the DotsThe Shingo Guiding Principles 3-part series: Enterprise Alignment (Part 3) with Chris Butterworth
Chris Butterworth is a multi-award-winning author, speaker, and coach. He is a certified Shingo Institute master-level facilitator and a Shingo Institute…
Connecting the DotsThe Shingo Guiding Principles 3-part series: Continuous Improvement (Part 2) with Dan Fleming
Dan Fleming is the Director of Consulting Services at GBMP and has an impressive 30+ years of experience in operations and engineering, including 25 years of…
Connecting the DotsThe Shingo Guiding Principles 3-part series: Cultural Enablers (Part 1) with Dr. Peter Hines
Professor Peter Hines, is the Co-Founder of the Lean Enterprise Research Centre at Cardiff Business School. LERC grew to be the largest academic research in…
Connecting the DotsSystems Thinking and Center of Habitual Excellence with Shana Padgett & Vickie Pisowicz of Value Capture
Shana Padgett MBA, BS Clinical Laboratory Science is the Vice President, Advisory Services at Value Capture, LLC. Ms. Padgett is passionate about improving the…
Connecting the DotsHealth Care Systems Engineering with Dr. Simon Dodds
Simon Dodds studied medicine and digital systems engineering in the UK before following a career in general and then vascular surgery. In 1999, he was…
Connecting the DotsHuman Factors and Health Care with Dr. Michael Privitera
Dr. Privitera is Professor Emeritus of Psychiatry at University of Rochester Medical Center (URMC), and was Medical Director, Medical Faculty and Clinician…
Connecting the DotsChasing Yokoten at Cleveland Clinic with Tony Blamer
Tony is the Senior Director of Continuous Improvement at the Cleveland Clinic. His work there is to help the organization continue building a sustainable…
Connecting the DotsVisual Workplace and Experimentation with Elisabeth Swan
Elisabeth Swan has consulted in the business process performance industry for over 30 years. She advises local nonprofits and guides Fortune 100 companies…
Connecting the DotsToyota Production System Support Center (TSSC) with Jamie Bonini
James “Jamie” Bonini is president of Toyota Production System Support Center, Inc. (TSSC), a not-for-profit corporation affiliated with Toyota Motor North…
Connecting the DotsGREEN Lean with Elaine Mead
Elaine Mead is currently an Executive Director of Improvement, Care and Compassion, IC&C, an organisation committed to supporting leaders on their improvement…
Connecting the DotsCareer Anchors Reimagined with Peter Schein
Peter A. Schein is the co-founder and Chief Operating Officer of OCLI.org. He offers counsel to senior management on organizational development challenges…
Connecting the DotsUsing LEAN to serve the underserved with Dr. Susan Ehrlich
Dr. Ehrlich is the Chief Executive Officer of the Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center and a Professor of…
Connecting the DotsCenter for Career Development with Dr. Sherri Brooks
Dr. Sherri Brooks is the System Director of Career Development at Baptist Memorial Health Care Corporation. Professionally she has been in leadership roles for…
Connecting the DotsTraveling down the Continuous Improvement path with Dr. Mark Hallett
Mark Hallett, MD is a physician executive and chief medical officer with more than 20 years of progressive and diverse leadership experience in hospitals…
Connecting the DotsKaren Martin speaks about what causes improvement not to stick and what to do about it
Karen Martin, President of the global consulting firm TKMG, Inc. and President and Founder of TKMG Academy, Inc., is a leading authority on business…
Connecting the DotsImprovement and the Supply Chain with Emily Lantz
Emily Lantz is an industrial engineer who has a passion for all things people, process and systems! Receiving her undergraduate degree in Industrial…
Connecting the DotsManagement for Omotenashi by Mike Martyn
Mike Martyn is the Founder and President of SISU Consulting Group, and international consultancy supporting more than 500 organizations in 22 countries. Over…
Connecting the DotsThe 4 Disciplines of Execution with Chris McChesney
Chris McChesney is the co-author of the best-selling book in the world on strategy execution. He is the Global Practice Leader of Execution for FranklinCovey…
Connecting the DotsDr. Paul DeChant on Preventing Physician Burnout
Dr. Paul F. DeChant, MD, MBA, FAAFP is a family physician and healthcare leader who advises C-level executives on reducing physician burnout. As CEO of the…
Connecting the DotsMorgan L. Jones on the new book Transform Behaviors, Transform Results!
Morgan has over 30 years' experience in Lean and 20 years in Six Sigma, a pragmatic and experienced improvement Leader, delivering over $2.1.Bn in hard savings…
Connecting the DotsMistake-proofing (Poka-yoke) with John Grout
John Grout is the David C. Garrett Jr. Professor, former dean, and award-winning teacher in the Campbell School of Business. Dr. Grout has researched lean…
Connecting the DotsBecoming A High Reliability Care Organization (HRO) with Dr. Shane Lewis & Julie Wright
Shane D. Lewis, MD FACS, a general surgeon in Salt Lake City, Utah, serves as the Medical Director of High Reliability at Intermountain Healthcare overseeing…
Connecting the DotsImproving for Patients and Families with Alpa Vyas & Dr. Justin Ko
Dr. Ko joined Stanford Medicine in 2012 and serves as Director and Chief of Medical Dermatology for Stanford Health Care (SHC) while also spearheading the…
Connecting the DotsVisiting with Joshua Howell, President, and Executive Team Leader at the Lean Enterprise Institute (LEI)
Joshua Howell is president and executive team leader at the Lean Enterprise Institute (LEI). For over a decade, he has supported individuals and organizations…
Connecting the DotsThe Façade of Excellence with John Dyer
John Dyer is an author, coach, and trainer with 38 years of experience in the field of improving processes. His recently published book “the Façade of…
Connecting the DotsDigital Health and Continuous Improvement with Dr. Christopher Longhurst
Christopher Longhurst MD, MS, is the chief medical officer (CMO) and chief digital officer (CDO) at UC San Diego Health. This dual, complementary role provides…
Connecting the DotsLessons Learned about LEAN in Healthcare with Dr. Jack Billi
Dr. Billi serves as Professor Emeritus in Internal Medicine and Learning Health Sciences (Medical School), Health Management and Policy (Public Health), and…
Connecting the DotsBuilding a Principle-based Architecture considering organizations socio-characteristics with Dr. Mohamed Saleh
Dr Mohamed Saleh is a thought leader in shifting cultural mindsets by redesigning business systems. Dr. Saleh has a successful track record anchored in two…
Connecting the DotsLeading Performance Improvement at Stanford with Dr. Terry Platchek
Terry Platchek, MD serves as Vice President for Performance Improvement and Associate Chief Quality Officer at Stanford Medicine Children’sHealth, as…