Shows / Connecting the Dots
Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into…
Episodes
- Connecting the Dots
The Leadership Engagement Key Unleashed with Tony Hayes
Tony Hayes is a global operations executive with more than 30 years of experience driving enterprise transformation, multi-site manufacturing, global supply…
- Connecting the Dots
Variation: Reacting
John A. Dues serves as the chief learning officer and chief operating officer at United Schools in Columbus, Ohio. He is an accomplished systems leader and…
- Connecting the Dots
The Human Edge with Cheryl Strauss Einhorn
Cheryl Strauss Einhorn is the creator of the AREA Method, a decision-making system for individuals, companies, and nonprofits to solve complex problems. Cheryl…
- Connecting the Dots
Leading from the Middle with Scott Mautz
Scott Mautz is a popular keynote speaker, trainer, and author whose books include the bestselling Leading from the Middle and The Mentally Strong Leader. He’s…
- Connecting the Dots
The Praise Paradox with Elisabeth Swan
Elisabeth Swan has spent more than 3 decades helping people figure out what’s wrong with processes—and what to do about it. A Lean Six Sigma Master Black Belt…
- Connecting the Dots
Variation: Goal Setting
John A. Dues serves as the chief learning officer and chief operating officer at United Schools in Columbus, Ohio. He is an accomplished systems leader and…
- Connecting the Dots
Artificial Organizations with Barry O’Reilly
Barry O’Reilly is an entrepreneur, executive advisor, and bestselling author who works with senior leaders to redesign how their organizations perform, make…
- Connecting the Dots
I Think, Therefore I Know: Scientific Thinking for Unscientific Organizations with Brad Nelson
Brad Nelson is the author of I Think, Therefore I Know: Scientific Thinking for Unscientific Organizations, co-host of The Agile for Agilists podcast, and…
- Connecting the Dots
The Future of Work Is Grey with Dan Pontefract
Dan Pontefract is a renowned leadership strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such…
- Connecting the Dots
Rewiring Your Organization for AI with Koreen Pagano
Koreen Pagano is a globally recognized expert in skills strategy, AI transformation, analytics, learning technology, and immersive experiences. She founded…
- Connecting the Dots
The Way of Excellence with Brad Stulberg
Brad Stulberg researches, writes, and coaches on performance, well-being, and sustainable excellence. He is the bestselling author of The Practice of…
- Connecting the Dots
Parallels between the A3 and the H&P with Lavon Medlock
Lavon Medlock has spent over two decades enhancing leaders’ skills in problem-solving and coaching. Skilled in a variety of continuous improvement methods, she…
- Connecting the Dots
Following Your Heart with Dr. Richard D. Mainwaring
Richard Mainwaring, MD, has been a pediatric cardiac surgeon since 1990 and has been a faculty member at the Stanford University School of Medicine since 2003…
- Connecting the Dots
A Lifetime of Coaching: Reflections and Lessons Learned with Margie Hagene
Margie is an organizational effectiveness and Lean Thinking / Continuous Improvement teacher and coach. For over thirty years, she has helped executives and…
- Connecting the Dots
The Blessing of Coaching with DJ Mitsch
DJ Mitsch, CEO, MCC is a pioneering executive coach, healthcare leadership educator, entrepreneur, and thought leader who helped shape the coaching profession…
- Connecting the Dots
Design Your Good Life with Charles Lee
Charles is the Founder & CEO of Ideation, a firm that helps brands scale their vision through strategic clarity and smart brand execution that produces…
- Connecting the Dots
The Collective Edge with Colin Fisher
Colin M. Fisher, Ph.D. is a professor, author, speaker, and occasional jazz trumpet player. He is the author of The Collective Edge: Unlocking the Secret Power…
- Connecting the Dots
Seeking a Coaching Community with Anna Pessah
Anna Pessah leads The North Valley Way, the operating system at Kaiser Permanente in the North Valley Service Area. Anna is an industrial engineer from the…
- Connecting the Dots
Your Best Meeting Ever with Rebecca Hinds
Rebecca Hinds is the bestselling author of Your Best Meeting Ever and a leading expert on work transformation and the future of work. Rebecca earned a B.S…
- Connecting the Dots
AM-PAC (6 Clicks) with Craig Earley
Craig Earley serves as the COO at Baptist Memorial Hospital - Memphis. In this role, Craig provided strategic leadership across numerous ancillary and clinical…
- Connecting the Dots
LEAN TECH MANIFESTO with Fabrice Bernhard
Fabrice Bernhard is the co‑founder and Chief Technology Officer of Theodo Group, a global technology consulting firm he co‑founded in Paris in 2009. Under his…
- Connecting the Dots
KIND, The quiet power of kindness at work with Graham Allcott
Graham Allcott is an author, speaker, and entrepreneur. He is the author of multiple books, including the global bestseller How to Be a Productivity Ninja, How…
- Connecting the Dots
Asking Effective Questions with Lavon Medlock
Lavon Medlock has spent over two decades enhancing leaders’ skills in problem-solving and coaching. Skilled in a variety of continuous improvement methods, she…
- Connecting the Dots
Continuous Improvement When Lives Are on the Line with Jennifer Katongole
Jennifer Katongole is a continuous improvement coach and facilitator based in Kampala, Uganda, working with Medical Teams International. With over 15 years in…
- Connecting the Dots
Coach The Person Not The Problem (2nd Edition) with Marcia Reynolds
Dr. Marcia Reynolds, Master Certified Coach and Neuroplastician, is passionate about coaching leaders to engage in powerful conversations that connect…
- Connecting the Dots
Mastering FLOW with Rami Goldratt & Ajai Kapoor
For the last 20 years Rami serves as the CEO of Goldratt Group the largest global consultancy specializing in Theory of Constraints (TOC). Goldratt Group was…
- Connecting the Dots
Training as an Experiment with Julie Dirksen
Julie Dirksen is the author of the books Design For How People Learn and Talk to the Elephant: Design Learning for Behavior Change. She is a learning strategy…
- Connecting the Dots
Building the Skills-Based Organization with Koreen Pagano
Koreen Pagano, Co-Founder of Rising Tide Cooperative, is a globally recognized executive with deep expertise in skills strategy, AI transformation, analytics…
- Connecting the Dots
Everybody MATTERS with Bob Chapman
Recently recognized as a 2025 Top 50 Leadership and Management Expert by Inc., Bob Chapman is very intentional about building a better world. Bob Chapman is…
- Connecting the Dots
Accumulating Improvements with Jim Lancaster
Jim Lancaster is the CEO and owner of Lantech, LLC. The company has sales and manufacturing headquarters in Louisville, Kentucky, along with sales and…
- Connecting the Dots
The Cost of Healthcare: Perspective from a Physician as a Patient
Bruce Schirmer, MD, has been on faculty at the University of Virginia since 1985 and serves as the Stephen H. Watts Professor of Surgery, the vice chair of the…
- Connecting the Dots
Being Human: A Conversation with Anthony Howard
Dr. Anthony Howard, often referred to as the 'CEO Whisperer', is a philosopher, writer, entrepreneur, and acclaimed business mentor with twenty years of global…
- Connecting the Dots
A Life’s Work with Andrew Baughen
Andrew Baughen teaches ethics at Bayes Business School and researches the intersection of faith and work with an emphasis on worldview and generative business…
- Connecting the Dots
Talk to the Elephant with Julie Dirksen
Julie Dirksen is the author of the books Design For How People Learn and Talk to the Elephant: Design Learning for Behavior Change. She is a learning strategy…
- Connecting the Dots
The Power of Mattering with Zach Mercurio
Zach Mercurio, Ph.D., is a researcher, author, and speaker who specializes in purposeful leadership, mattering, meaningful work, and positive organizational…
- Connecting the Dots
Meeting Reduction Initiative with Steve Nicoll
Steve Nicoll is a trusted business excellence coach who helps turn bold ideas into lasting change. With decades of cross-industry experience, he’s known for…
- Connecting the Dots
Making Leader Standard Work WORK with Mike Martyn
Mike Martyn is the founder of SISU Consulting Group, an internationally recognized and award-winning firm dedicated to helping organizations drive superior…
- Connecting the Dots
Dare to Care with Jane Adshead-Grant – Part 3
Jane’s purpose is to create the environment and leadership that enables growth and fulfilment. She does this through listening. Listening to ignite the best…
- Connecting the Dots
Dare to Care with Jane Adshead-Grant – Part 2
Jane’s purpose is to create the environment and leadership that enables growth and fulfilment. She does this through listening. Listening to ignite the best…
- Connecting the Dots
Dare to Care with Jane Adshead-Grant - Part 1
Jane’s purpose is to create the environment and leadership that enables growth and fulfilment. She does this through listening. Listening to ignite the best…
- Connecting the Dots
Leadership as a process with Mark Rosenthal
Mark Rosenthal has been learning on the front lines of continuous improvement, quality improvement, and leader development in manufacturing, engineering, the…
- Connecting the Dots
Three Insights of Organizational Excellence with Chris Butterworth
Chris is a certified Shingo Institute Faculty Fellow, Academy member, master trainer, and Shingo examiner. He is a co-author of four Shingo Publication award…
- Connecting the Dots
Today Was Fun with Bree Groff
Bree Groff is a workplace culture expert and author of Today Was Fun: A Book About Work (Seriously). She has spent her career guiding executives at companies…
- Connecting the Dots
The Noise Between Us with Michael Chad Hoeppner
Michael Chad Hoeppner is the Founder and CEO of GK Training, a firm dedicated to giving individuals, companies, and organizations the communication skills to…
- Connecting the Dots
The Dispo Expo Experiment
Dr. Rob Bradsher is the Medical Director for the TeamHealth Hospitalist program at Baptist Memphis. He is from Arkansas and went to medical school at UAMS…
- Connecting the Dots
The Process Manifesto with Dr. Douglas Slakey
Dr. Douglas Slakey is an internationally recognized transplant surgeon, author, educator, healthcare professional, and administrator. Doug is Professor and…
- Connecting the Dots
The Future of Work with Tyson Heaton
Tyson Heaton is Senior Director of Co-Learning and Business Strategy and a Senior Coach at the Lean Enterprise Institute (LEI), where he partners with…
- Connecting the Dots
The Skills of Mattering with Zach Mercurio
Zach Mercurio, Ph.D., is a researcher, author, and speaker who specializes in purposeful leadership, mattering, meaningful work, and positive organizational…
- Connecting the Dots
Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life
Jeff Wetzler has been on a quarter-century quest to transform learning opportunities and unlock human potential. Blending a unique set of leadership…
- Connecting the Dots
The CI Movement: Lessons from a Lifetime of Improvement with Charlie Protzman
Charlie is an internationally renowned consultant, practitioner, author, speaker, and trainer, of Lean and Agile improvements spanning over 4 decades. Charlie…
- Connecting the Dots
Don’t Repeat Our Mistakes with Morgan L. Jones
Morgan started his career as a fitter turner and raised up through the rank to officer in the Navy. Morgan has over 30 years' experience in Lean and 25 years…
- Connecting the Dots
Never Lead Alone with Keith Ferrazzi
Keith Ferrazzi, is a #1 New York Times Bestselling Author of Never Eat Alone, Leading Without Authority, Competing in the New World of Work, and his newest…
- Connecting the Dots
The Buy-In Advantage with Dave Garrison
Dave Garrison is the CEO of Garrison Growth, equipping leaders to generate buy-in and get the best results from their teams. Dave is a seasoned executive with…
- Connecting the Dots
Shifting Toward Unorothodoxy - Part 4 with Dr. Michael Hein
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout…
- Connecting the Dots
Shifting Toward Unorthodoxy - Part 3 with Dr. Michael Hein
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout…
- Connecting the Dots
Shifting Toward Unorthodoxy – Part 2 with Dr. Michael Hein
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout…
- Connecting the Dots
Shifting Toward Unorthodoxy – Part 1 with Dr. Michael Hein
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout…
- Connecting the Dots
FLOW: How to Measure Value with Nigel Thurlow
Nigel Thurlow previously served as the first-ever Chief of Agile at Toyota, where he created the World Agility Forum award-winning “Scrum the Toyota Way” and…
- Connecting the Dots
FLOW: How to Flow & Deliver Value with Nigel Thurlow
Nigel Thurlow previously served as the first-ever Chief of Agile at Toyota, where he created the World Agility Forum award-winning “Scrum the Toyota Way” and…
- Connecting the Dots
FLOW: What is Value in Healthcare? with Nigel Thurlow
Nigel Thurlow previously served as the first-ever Chief of Agile at Toyota, where he created the World Agility Forum award-winning “Scrum the Toyota Way” and…