Shows / Connecting the Dots
Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into…
Episodes
- Connecting the Dots
Stanford Medicine Center for Improvement with Lisa Freeman
Lisa (Elizabeth) Joyce Freeman serves as a Senior Advisor in the School of Medicine at Stanford University. She administratively supports the Stanford Medicine…
- Connecting the Dots
Gary Peterson; The Improvement Legacy
Gary Peterson - Executive Vice President, Supply Chain & Production at O.C. Tanner Company As our Executive Vice President of Supply Chain & Production, Gary…
- Connecting the Dots
Toyota's Improvement Thinking from the Inside with Dr. Sarah Womack
Dr. Sarah Womack is a distinguished researcher and consultant in the field of Industrial Engineering. Her Ph.D. in the department of Industrial & Operations…
- Connecting the Dots
Driving Improvement as a Medical Staff Professional (MSP) – with Kimberly Olson
Kim Olson entered the healthcare field in 2005 and has since held progressive roles in Health Information Management, Performance Excellence, and most…
- Connecting the Dots
Radical Listening with Christian van Nieuwerburgh and Robert Biswas-Diener
Prof. Christian van Nieuwerburgh (PhD) is an academic, consultant and executive coach. He is Professor of Coaching and Positive Psychology at the Centre for…
- Connecting the Dots
Don’t Say Um with Michael Chad Hoeppner
Michael Chad Hoeppner is the Founder and CEO of GK Training, a firm dedicated to giving individuals, companies, and organizations the communication skills to…
- Connecting the Dots
Ping: The Secrets of Successful Virtual Communication with Dr. Andrew Brodsky
Andrew Brodsky—a Harvard Business School doctoral graduate, award-winning business professor, management consultant, and expert in virtual communication at The…
- Connecting the Dots
3rd Edition of Humble Inquiry with Peter A. Schein
Peter A. Schein is the co-founder and CEO of OCLI.org in Menlo Park, California. He is a contributing author to the 5th edition of Organizational Culture and…
- Connecting the Dots
Scientific Thinking on our thinking with Kelly Mallery
I’ve spent my career helping teams and leaders navigate change—not by pushing harder, but by making the process easier, smarter, and, dare I say, even…
- Connecting the Dots
Making Lean and Continuous Improvement Work with Darren Walsh
Darren Walsh is Director & Leadership Coach at Making Lean Work Ltd. A leading management consultancy specializing in helping business leaders and managers…
- Connecting the Dots
The Block Diagram with Gemma Jones
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years…
- Connecting the Dots
The Secret to Meetings People Actually Enjoy with Jess Britt
Jess Britt is an executive coach and consultant who partners with leaders across sectors to transform their organizations through systematic approaches to…
- Connecting the Dots
SIM Labs in Health Care with Dr. James R. Korndorffer
James R. Korndorffer Jr., M.D., MHPE, FACS, joined the University of Texas Austin, Dell Medical School in January of 2025 and leads the continuum of medical…
- Connecting the Dots
VITAL BEHAVIOR Blueprint with Dr. Julie M. Smith and Dr. Lori Ludwig
Dr. Julie M. Smith is a trailblazer in large-scale organizational behavior change. Her methods have garnered global awards and are backed by a wealth of case…
- Connecting the Dots
Plot the Dots with Gemma Jones
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years…
- Connecting the Dots
What’s Love got to do with it? With Julie Simmons
Julie Simmons, now retired, worked with her husband Scott as part of the Scott Wade Simmons & Associates, LLC providing leadership coaching and training in…
- Connecting the Dots
Managing on Purpose with Mark Reich
Mark Reich spent 23 years working for Toyota, starting in 1988 with six years in Japan in the Overseas Planning Division, where he was responsible for Product…
- Connecting the Dots
Getting UNSTUCK with Andrew Williams
Andrew is the Founder and Managing Director of Agility Consulting Group. He is a leadership enthusiast who is passionate about building leadership capacity to…
- Connecting the Dots
Using Key Behavioral Indicators For Predictive Success with Jacob Raymer
Jacob Raymer is an internationally recognized speaker who addresses corporate, public and university audiences on the subjects of leadership roles and…
- Connecting the Dots
Driving Improvement in Rehab with Stephen Hunter
Stephen Hunter PT, DPT, OCS, FAPTA received his Bachelor of Arts in physical therapy from University of Utah in 1984, and his clinical doctorate in 2008. He is…
- Connecting the Dots
Daily Management with Jose R. Ferro
By founding Lean Institute Brasil in 1999 to disseminate the principles and practices of lean thinking to Brazilian companies, Ferro helped catalyze a global…
- Connecting the Dots
Creating a Culture of Alignment with Dr. Rusty Holman
Rusty is the founder and CEO of Resonate Leadership Lab, a healthcare leadership development consultancy with a mission of “Building Leadership Capabilities.”…
- Connecting the Dots
"But we don't make widgets here!" with Michael Gallagher and Priya Oscar
Michael Gallagher is an Executive Lean Leader with GE Aerospace. After 14 years in the auto industry Michael has held several roles in 14 years with GE…
- Connecting the Dots
The DNA of a Safety Problem with Dr. Charles Leiner
Derek Leiner trained in internal medicine at VCUHealth and the Richmond VA Medical Center. In 2018, he completed a year as Chief Resident for Quality and…
- Connecting the Dots
Process Analysis with Gemma Jones
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years…
- Connecting the Dots
A closer look at Obstacles with Gemma Jones
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years…
- Connecting the Dots
Improvement Work is Vulnerable Work with Jenn Christison
Jenn Christison grew up wanting to change the world as a teach Worker, social worker, or stand-up comedian. After exploring all three, she discovered her most…
- Connecting the Dots
You’re The Leader, Now What? With Dr. Richard Winters
Richard Winters, M.D. is an emergency physician at Mayo Clinic in Rochester, Minnesota. He is the director of leadership development for the Mayo Clinic Care…
- Connecting the Dots
What are we trying to achieve? With Gemma Jones
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found…
- Connecting the Dots
Elevate CI with AI with Kian Gohar
Kian Gohar is a futurist, AI researcher, and Founder/CEO of Geolab, a research lab helping organizations build the next frontier of Human-AI collaboration…
- Connecting the Dots
Time To Think with Nancy Kline
Nancy Kline pioneered of the body of thought and practice known as The Thinking Environment. Her research through teaching, lecturing, coaching, and working…
- Connecting the Dots
Emily Swaney - Building an Army of Problem Solvers
Emily Swaney is the Senior Director of the Lean Promotion Office at OhioHealth, a 16-hospital healthcare system based out of Columbus, Ohio. She has a degree…
- Connecting the Dots
Reflections on Four Years of Connecting the Dots
As Baptist's chief medical information officer, Dr. Lancaster works to improve the effectiveness and usability of health care technology for physicians and…
- Connecting the Dots
Quality as an Organization Strategy with Dave Williams
David M. Williams, PhD is an internationally respected scholar-practitioner of the Science of Improvement. With 25 years of experience in improvement, he has…
- Connecting the Dots
Tiered Huddles at Cleveland Clinic with Melissa Vandergriff & Keith Sulzer
Melissa Vandergriff, MBA, PMP, is Director of Continuous Improvement for the Cleveland Clinic Enterprise Markets. Melissa has served as a member of the…
- Connecting the Dots
Finance & Kata at GE Aerospace
Michael Gallagher is an Executive Lean Leader with GE Aerospace. After 14 years in the auto industry Michael has held several roles in 14 years with GE…
- Connecting the Dots
Enhancing Healthcare Training with TWI Job Instruction (JI), featuring Petal Bartlett & Kaitlyn Wolken
Petal Bartlett joined the University of Kansas Health System in 2019 as a Pharmacy Master Trainer, where she focused on influencing the implementation of…
- Connecting the Dots
Leadership Team Alignment with Jacques Neatby
Jacques Neatby is a leadership team and corporate strategy expert. He began his career as a labour & litigation lawyer with one of Canada’s elite international…
- Connecting the Dots
Nobody’s Sleeping with Dr. Bijoy E. John
Bijoy E. John, MD, is a board-certified Sleep Specialist, Sleep Expert, Public speaker, Podcast guest and an author. He is currently a private practitioner…
- Connecting the Dots
Mastering Facilitation Skills for High-Stakes Meetings with Evan Unger
Evan Unger has 25 years’ experience driving organizational change initiatives, both as an executive in the pharmaceutical and healthcare industries and as an…
- Connecting the Dots
Both/And Thinking with Wendy Smith
Wendy K. Smith is a Harvard educated, award-winning academic and the Dana J. Johnson Professor of Management and faculty director of the Women’s Leadership…
- Connecting the Dots
Data Science with Tom Webb
Tom Webb, DBA is the co-founder and managing partner of CareKate, LLC, a firm focused on supporting those who support the health of an aging loved one. Tom's…
- Connecting the Dots
Believe with Morgan Jones
Morgan started 4 years ago in BMA Daunia and is the BOS CoE Practice Lead. Morgan has over 30 years' experience in Lean and 20 years in Six Sigma, a pragmatic…
- Connecting the Dots
Even Better Leadership with Jenn Christison
Jenn Christison grew up wanting to change the world as a teacher, social worker, or stand-up comedian. After exploring all three, she discovered her most…
- Connecting the Dots
Compassion & Kata in Healthcare with Peter Lowe
Peter Lowe is Director of Improvement at The Dudley Group NHS Foundation Trust in England. He founded the Dudley Improvement Practice which is the…
- Connecting the Dots
The science of human flourishing with Dr. Andy Cope
Andy is a keynote speaker, best-selling author and ‘recovering academic’. He specialises in positive psychology and the science of human flourishing. The…
- Connecting the Dots
Physician Leader with Dr. Hanah Polotsky
Hanah Polotsky, MD, MBOE is a physician executive with twenty years of progressive leadership experience in value-based healthcare, operations, and medical…
- Connecting the Dots
No problem is the biggest problem of all with Mike Hoseus
Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in…
- Connecting the Dots
Leading Excellence with Chris Butterworth and Brad Jeavons
Chris is a multi-award winning author, international speaker, and coach. He is a certified Shingo Institute master-level trainer, a Shingo Institute Faculty…
- Connecting the Dots
Why fonts matter with Sarah Hyndman
Sarah Hyndman is the author of the book Why Fonts Matter (Gingko Press), a keynote speaker and the founder of Type Tasting (www.typetasting.com). She explores…
- Connecting the Dots
Dr. Art Papier from VisualDX
Dr. Papier is the co-founder and CEO of VisualDx. A thought leader in clinical informatics, Dr. Papier maintains the overall vision for the company with a keen…
- Connecting the Dots
Radical Humility with Urs Koenig
Urs is a former United Nations military peacekeeper and NATO military peacekeeping commander, a highly accomplished ultraendurance champion, a widely published…
- Connecting the Dots
Training the next generation of physicians: should autonomy be the objective? with Dr. James R. Korndorffer
James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he…
- Connecting the Dots
The Twin Thieves with Steve Jones
Steve Jones is a leadership coach, keynote speaker, consultant, and best-selling author who empowers leaders to build strong, united, and resilient cultures…
- Connecting the Dots
People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 4
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in…
- Connecting the Dots
People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 3
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in…
- Connecting the Dots
People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 2
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in…
- Connecting the Dots
People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 1
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in…
- Connecting the Dots
Leading in a Complex World with Jennifer Garvey Berger
Jennifer is the co-founder and CEO of Cultivating Leadership, Jennifer blends deep theoretical knowledge with a driving quest for practical ways to make…
- Connecting the Dots
Ideascience with Marcus Hollinger & Josh Ruff
Marcus Hollinger and Josh Ruff are Sr. Directors of Innovation at Stoked (stokedproject.com), a breakout innovation studio giving leaders and teams the courage…