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Becoming A High Reliability Care Organization (HRO) with Dr. Shane Lewis & Julie Wright

Shane D. Lewis, MD

FACS, a general surgeon in Salt Lake City, Utah, serves as the Medical Director

of High Reliability at Intermountain Healthcare overseeing safety, quality,

experience, and clinical risk across a multi-state footprint. Dr. Lewis started

his first business at the early age of five, Shane’s Shoe Shine Shack, and has

been working to buff the scuffs and scrapes of others ever since. With his leadership

and ability to effectively collaborate with others, the organization has

achieved greater reliability of care, and has fostered a fair and just culture

built upon increased…

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