Mistake-proofing (Poka-yoke) with John Grout
John Grout is the David C. Garrett Jr. Professor, former
dean, and award-winning teacher in the Campbell School of Business. Dr. Grout
has researched lean supply chain management and mistake-proofing (a.k.a.
Poka-Yoke) extensively and published numerous articles on the topic. In
2004, John was awarded the Shingo Prize for his paper, “The Human Side of
Mistake-Proofing” with Douglas Stewart. John has also consulted with a
large variety of firms to mistake-proof their processes. John's book Mistake-Proofing
the Design of Health Care Processes can be downloaded here: http://bit.ly/3YL7g57.
Link…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.