Shows / Hospitality Daily Podcast
Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Hospitality Daily PodcastReinventing the Art of Hospitality - Bashar Wali, Practice Hospitality
Bashar Wali is one of the most recognized names in hospitality because he's done it all - as a leading operator, investor, and hotel branding expert that…
Hospitality Daily PodcastEmpowering Communities Through Hospitality Investment - John Marsh, Marsh Collective
John Marsh is co-founder of Marsh Collective, where he oversees $2 billion in real estate around the US as an investor - and hospitality is a big focus in his…
Hospitality Daily PodcastTraining From Real-World Experience - Stephanie Leger, First Rate Hospitality
Today we're learning from Stephanie Leger, Chief Excellence Officer at First Rate Hospitality about common service mistakes she's seen recently, what makes for…
Hospitality Daily PodcastElevating Your Career through Financial Education - David Lund, The Hotel Financial Coach
David Lund is The Hotel Financial Coach and in this episode, you'll hear about his own journey to leadership, advice on where to get started on your journey…
Hospitality Daily PodcastEmpowering Women in Hospitality Through Storytelling, Media & Events - Emily Kanders Goldfischer, hertelier
Emily Kanders Goldfischer is a thought leader and change maker in hospitality, on a mission to promote gender equality in the industry. In this episode, we get…
Hospitality Daily PodcastLife-Work Balance - Alan Young, Puzzle Partner
Alan Young is co-founder of Puzzle Partner, and in this episode, we talk about what he calls "life-work balance." Follow Alan on LinkedIn Read Alan's latest…
Hospitality Daily PodcastFrom DJ to Hospitality Experience Designer - Pablo Lopez, M Social New York
Pablo Lopez is the Marketing Director at M Social New York, and in this episode, we talk about a fun activation they did to create a mini rooftop pickleball…
Hospitality Daily PodcastHow The First Concierge in the US is a Futurist - Tom Wolfe, Fairmont San Francisco
Tom Wolfe is the Chief Concierge at the Fairmont San Francisco and was the first concierge in America. In this episode, you'll hear why he considers himself a…
Hospitality Daily PodcastBehind the Scenes Insights from J.D. Power's Hotel Satisfaction Study - Andrea Stokes, JD Power
Andrea Stokes is the Practice Lead for Hospitality at J.D. Power, and in this episode, you'll learn about her career journey in research and why this matters…
Hospitality Daily PodcastWhat Prepared Me To Be CEO - David Kong, DEI Advisors
David Kong is the founder and principal of DEI Advisors, a nonprofit organization dedicated to empowering personal success. Previously, he was president and…
Hospitality Daily PodcastAI, Talent & The Future of Hospitality - Jacqui Nunley, Salesforce
Jacqui Nunley is a Travel & Hospitality Advisor at Salesforce, one of the most advanced companies in the world when it comes to AI, and in this episode, we…
Hospitality Daily PodcastCareer Lessons in Hospitality Technology - Jacqui Nunley, Salesforce
Jacqui Nunley has more than 20 years of experience in hospitality technology, holding leadership positions across strategy, product, revenue, and distribution…
Hospitality Daily PodcastHosting Transformative Dinner Parties - Andy Ellwood
In this episode, executive coach Andy Ellwood shares what he's learned about hosting great dinner parties. Listen and learn how to do this in your personal…
Hospitality Daily PodcastWhy People Are The Key To Staying Inspired - Bashar Wali, Practice Hospitality
Bashar Wali is one of the most recognized names in hospitality because he's done it all - as a leading operator, investor, and hotel branding expert that…
Hospitality Daily PodcastBeing The "Chief Recruiting Officer" - Sloan Dean, Remington Hospitality
In this episode, Remington Hospitality CEO Sloan Dean explains why he sees himself as the "Chief Recruiting Officer" - and how he thinks about recruiting top…
Hospitality Daily PodcastEngaging The Next Generation of Hospitality Talent - Michael Pace, The Intercontinental Mark Hopkins Hotel (IHG)
Michael Pace is the general manager of the iconic InterContinental Mark Hopkins Hotel in San Francisco. In this episode, you'll learn how he thinks about…
Hospitality Daily PodcastRecruit Standout People to Build a Standout Brand - Veerle Donders, Zoku
In this episode, Zoku Director of Concept and Brand, Veerle Donders, shares how they think about recruiting people into their organization. Listen to our other…
Hospitality Daily PodcastRecruiting Multi-Dimensional People Into A Dynamic Industry - Robin Coleman, Carver Hotel Group
Robin Coleman is a National Account Manager with Carver Hotel Group, and in this episode, you'll learn how she invites others into a career in hospitality -…
Hospitality Daily PodcastOvercoming Talent Blindness and Living as a Recruiter - Szilvia Olah
Szilvia Olah is the Founder of The Strengths Company, and in this episode, you'll learn about "talent blindless" and how you can live like a recruiter. A few…
Hospitality Daily PodcastThe Exciting World of Hospitality Careers - Dr. Peter Ricci, Florida Atlantic University
Dr. Peter Ricci is the Director of the Hospitality and Tourism Management program at Florida Atlantic University (FAU), and in this episode, we discuss recent…
Hospitality Daily PodcastCareer Opportunities in Hospitality Today - Chip Rogers, AHLA
In this episode, Chip Rogers, President & CEO of the American Hotel & Lodging Association (AHLA), shares what he's seeing in hospitality today, the career…
Hospitality Daily PodcastThe Big Shift in Today's Job Market - Matt Gorman, Upshift
In this episode, Matt Gorman, Chief Revenue Officer at Upshift, discusses the results of our recent survey on how people outside the industry view a career…
- Hospitality Daily Podcast
Redefining Careers in Hospitality - Amanda Gray & Raul Moronta, Remington Hospitality
In this episode, Amanda Gray, Chief Human Resources Officer at Remington Hospitality, and Raul Moronta, Chief Commercial Officer at Remington Hospitality…
Hospitality Daily PodcastResearch: What People (Really) Think About Working In Hotels
Read the research: What people (really) think about working in hotels today A few more resources: If you're new to Hospitality Daily, start here. You can send…
Hospitality Daily PodcastTalent Strategies for Competitive Markets - Lauren Phelps
Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations…
Hospitality Daily PodcastApplying Silicon Valley Best Practices To Hospitality - Lauren Phelps
Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations…
Hospitality Daily PodcastHosting Successful Events - Steve Turk, The Hospitality Mentor
Steve Turk is The Hospitality Mentor, and in this episode, you'll hear about his most recent event - and the lessons he learned that you can apply to hosting…
Hospitality Daily PodcastGuest Satisfaction Research And Insights - Neil James, Shiji ReviewPro
Neil James is Chief Operating Officer at Shiji ReviewPro, and in this episode, shares insights from their recent research on global guest satisfaction. Follow…
Hospitality Daily PodcastSustainable Hospitality - Ian Pullan, KSL Resorts
Ian Pullan is Senior Vice President of Asset Performance at KSL Resorts. In this episode, you'll learn how their "On Purpose" sustainability program got…
Hospitality Daily PodcastBuilding Local Relationships - Wil Slickers, Hospitality.FM
Wil Slickers is the founder of Hospitality.FM, and in this episode, talks about the power of building strong relationships in your community. Follow Wil on…
Hospitality Daily PodcastBarbie Takes Over Vegas: Designing Activations Around Cultural Moments - Brooke Sanchez, Circa Resort & Casino
Today, we're learning from Brooke Sanchez, Director of Marketing and PR at Circa Resort & Casino in Las Vegas. In this episode, you'll hear the story behind…
Hospitality Daily PodcastWhat's Going On In San Francisco - Cassandra Costello, San Francisco Travel Association
Cassandra Costello is Executive Vice President and Chief Policy and External Affairs Officer at the San Francisco Travel Association. In this episode, we cover…
Hospitality Daily PodcastNeighborhood-Based Hospitality - Philippe Zrihen, Ennismore
Philippe Zrihen is Head of Americas for Ennismore. In this episode, you'll learn about how your local neighborhood can (and should) inform how you provide…
Hospitality Daily PodcastCreating Strong Brands - Philippe Zrihen, Ennismore
Philippe Zrihen is Head of Americas for Ennismore. In this episode, you'll learn about what it takes to create and cultivate strong brands in hospitality…
Hospitality Daily PodcastFrom Finance to Hospitality: Career and Leadership Lessons - Philippe Zrihen, Ennismore
Philippe Zrihen is Head of Americas for Ennismore. In this episode, you'll learn about Philippe's career journey, the worlds of finance, mergers &…
Hospitality Daily PodcastBuilding Sustainable Luxury - Denise Dupré, Champagne Hospitality
Today we're learning from Denise Dupré, founder and managing partner of Champagne Hospitality, about how she's developing new sustainable luxury hospitality…
Hospitality Daily PodcastFight For Your People - Denise Dupré, Champagne Hospitality
Today we're learning from Denise Dupré, founder and managing partner of Champagne Hospitality, about hiring, retaining, and developing talented people. 👉 If…
Hospitality Daily PodcastDelivering Luxurious Hospitality - Denise Dupré, Champagne Hospitality
Today we're learning from Denise Dupré, founder and managing partner of Champagne Hospitality, about what it takes to design and deliver remarkable hospitality…
Hospitality Daily PodcastReimagining Hospitality Careers - Tom Luersen, CoralTree Hospitality
How might we reimagine hospitality careers in a way that helps us attract and retain the brightest and most caring people? To help us answer that question…
Hospitality Daily PodcastThe Innkeeper Mindset - Tom Luersen, CoralTree Hospitality
Today Tom Luersen, President of CoralTree Hospitality, shares the principles behind what he calls "The Innkeeper Mindset." Tom's back-to-the-basics approach…
Hospitality Daily PodcastOvercoming Imposter Syndrome and Embracing Diversity in Leadership - David Kong, DEI Advisors
When David Kong retired from his role as the President and CEO of BWH Hotel Group, he was the longest-running CEO of any major hotel company. Today, he's…
Hospitality Daily PodcastCreating Spaces of Belonging - Regitse Rosenvinge
Today we're learning from Regitse Rosenvinge about how hospitality providers can create spaces of belonging. Regitse offers a fresh perspective on how we can…
Hospitality Daily PodcastWhy We Created A Recipe Book - Richard Garcia, Remington Hospitality
Join us for an engaging chat with Richard Garcia of Remington Hospitality as we unearth the fascinating narrative of their innovative company project – a…
Hospitality Daily PodcastNever Cut Corners - Richard Garcia, Remington Hospitality
It's Independence Day in the US, and we're celebrating with some timeless wisdom from Richard Garcia, a US Marine Corps veteran, star chef, and the Senior Vice…
Hospitality Daily PodcastWhat I Learned Traveling Europe - Richard Fertig, Stomp Capital
Ready to challenge everything you thought you knew about the hospitality industry? Our conversation with Richard Fertig, the founder and Chief Investment…
Hospitality Daily PodcastSparking Creativity through Travel: The Power of Inspiration - Richard Fertig, Stomp Capital
Today we're learning from Richard Fertig, founder and Chief Investment Officer at Stomp Capital, about the importance of staying inspired. Links: Follow…
Hospitality Daily PodcastThere's No Such Thing as Virtual Hospitality - David Kong, DEI Advisors
I love technology and we're coming off a big week of tradeshows and conferences about technology in hospitality. But our guest today says there's no such thing…
Hospitality Daily PodcastChange Management (In Technology and Beyond) - Rachel Vandenberg
Have you ever asked yourself, "How do I effectively guide my team through change?" If so, this episode is for you. Our guest, Rachel Vandenberg, is not just a…
Hospitality Daily PodcastHospitality Marketer of the Year: Jay Hubbs, BWH Hotels
Jay Hubbs is the VP of Advertising, Marketing, Innovation, and Analytics overseeing BWH Hotels’ consumer-facing marketing, advertising, and the award-winning…
Hospitality Daily PodcastFrom Journalist to Data Evangelist: Opportunities I See In Hotel Technology Today - Jason Freed, MDO
What happens when you combine journalism, technology, and the hospitality industry? You get an insightful conversation with our guest, Jason Freed, the…
Hospitality Daily PodcastEmpowering the Future of Travel and Hospitality - Shane O'Flaherty, Microsoft
Ready to discover how the world of travel and hospitality is being revolutionized by cutting-edge technology? Join us in an enlightening conversation with our…
Hospitality Daily PodcastMastering Upselling in Hospitality & Creating Unforgettable Guest Experiences - Erik Tengen, Oaky
Ready to master the art of upselling in the hospitality industry and create extraordinary guest experiences? Join us as we chat with Erik Tengen, co-founder…
Hospitality Daily PodcastMaking Payments More Hospitable - James Lemon, Stripe
Imagine a world where transactions are so seamless that they become an afterthought, leaving more room for an unforgettable experience. In this episode, we sit…
Hospitality Daily PodcastDesigning a Magical Guest Experience with Technology - Martin Soler
Are you ready to upgrade your experience to delight your guests and grow your business? Then you need to hear from seasoned hospitality leader Martin Soler, as…
Hospitality Daily PodcastMoneyball Meets Hospitality: Unlocking the Power of Data - Steven Moore, Actabl
Today we're learning from Actabl CEO Steven Moore about the power of data in hospitality, and how technology can unlock insights that give you an advantage. We…
Hospitality Daily PodcastBreaking Down Silos in Hospitality Technology - Hanna Schiller, Ireckonu
How do you create a remarkable experience for guests with technology? Join me in learning from Hanna Schiller, VP of Product at Ireckonu, about the…
Hospitality Daily Podcast"User Disengagement" and Reimagining Technology - Matt Welle, Mews
Could "user disengagement" be a key to elevating your guest experience through technology? Join me as I explore this idea with Matt Welle, the CEO of Mews, a…
Hospitality Daily PodcastWhat I Learned About Guest Communication From A Nightclub - Parijat Gupta, Coast Hotels
Parijat Gupta leads online reputation and social media management for Coast Hotels, and in this episode, you'll hear about how a role earlier in her career…
Hospitality Daily PodcastOwn Your Story to Stand Out - Andy Ellwood
What if the key to standing out in a world increasingly dominated by technology and AI is to embrace - and share - our unique stories? Join us in learning from…
Hospitality Daily PodcastHosting Offsites for Transformation - Andy Elwood
Could offsites unleash the power of your team - and your hospitality business? Our conversation with executive coach Andy Elwood will leave you with practical…