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What I Learned About Guest Communication From A Nightclub - Parijat Gupta, Coast Hotels

Parijat Gupta leads online reputation and social media management for Coast Hotels, and in this episode, you'll hear about how a role earlier in her career helped shape how she views communicating with people digitally today.

I want you to hear this because we're heading into some of the biggest technology tradeshows in the hospitality industry over the next few weeks, and as we do that I encourage you to think about people and the guest experience first.

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