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How The First Concierge in the US is a Futurist - Tom Wolfe, Fairmont San Francisco
Tom Wolfe is the Chief Concierge at the Fairmont San Francisco and was the first concierge in America. In this episode, you'll hear why he considers himself a "futurist," and what he learned about providing hospitality from working in some of the best hotels around the world.
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He's America's First Concierge (YouTube)
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