Shows / The DEX Show: A Show for IT Change Makers
The DEX Show: A Show for IT Change Makers
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will…
Episodes
- The DEX Show: A Show for IT Change Makers
Navigating AI Models: Neural Networks and Digital Experience (w/ Pedro Bados)
Nexthink founder and CEO Pedro Bados returns to the show to delve into the evolution of AI, reflecting on its unexpected advancements, especially in neural…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #44: The First Ever DEX Employee (w/ Gregoire Jaunin)
Another Nexthink Anniversary special epsiode: this time the Reality Bytes team welcomes Gregoire Jaunin (Technical Fellow, Architecture), Nexthink's first ever…
- The DEX Show: A Show for IT Change Makers
ANNIVERSARY SPECIAL: The First Investor in DEX (w/ Alain Nicod)
Hello Changemakers. This May, Nexthink is celebrating its 20th anniversary, and we've a fantastic series of special DEX Show epsiodes planned, looking back on…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #43: What Makes a Great Workplace?
In this Reality Bytes, the full panel delves into the topic of successful IT career longevity. They explore various aspects such as the evolving nature of…
- The DEX Show: A Show for IT Change Makers
EARTH DAY SPECIAL: Sustainability in the Digital Age (w/ Raphael Anthamatten and Nina Zellweger)
In this special episode, Tom enjoys a thought-provoking conversation with Raphael Anthamatten, Senior IT Director, and Nina Zellweger, Corporate Social…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #42: Career special! From IT Ops to Software w/ Sergio Mylius
In this Reality Bytes, Sergio Mylius, a solution consultant at Nexthink, joins Sean, Oriana and Tom to share his insights on the advantages IT professionals…
- The DEX Show: A Show for IT Change Makers
Rethinking Leadership in the Digital Workplace (w/ Patti Blackstaffe)
Tim and Tom met up in person at Nexthink’s Boston HQ to weclome Patti Blackstaffe (CEO, GlobalSway) for her second appearance on the DEX Show. Delving into the…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #41: From digital adoption to digital dexterity
In this Reality Bytes, Megan, Tim, Oriana, Sean and Tom dive into the nuances of digital transformation and digital dexterity. The discussion unfolds around…
- The DEX Show: A Show for IT Change Makers
The future EUC rock star: AI, automation and digital adoption (feat. Andrew Hewitt)
Andrew Hewitt (Principal Analyst, Forrester) returns to the DEX Show for the third time! First off, Tim, Tom and Andrew discuss Nexthink’s recent acquisition…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #40: Technology, Change and DEX Success (w/ Tracy Downer)
In this episode, Tim, Tom and Dina enjoy a fantastic conversation with Tracy Downer, Customer Success Director at Nexthink. Together they explore Tracy's…
- The DEX Show: A Show for IT Change Makers
Follow the Yellow Brick Road: Humanizing IT's Journey w/ Katrina Macdermid & Wesley Eugene (HIT Global)
Tim Flower warmly welcomes Katrina Macdermid, Co-founder & Director, and Wesley Eugene, SVP, both from HIT Global, as they embark on a transformative journey…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #39: Shared Airspace (Exploring Industry Cloud Platforms)
The entire RB team gets together to delve into Industry Cloud Platforms. Tim kicks the discussion off by detailing the evolution of cloud computing from the…
- The DEX Show: A Show for IT Change Makers
Off-road: mapping your EUC career w/ Tom Rodgers & Logan Stelly (Edward Jones)
Tim and Tom are joined by Tom Rodgers & Logan Stelly from Edward Jones to explore the evolving landscape of the EUC career. They share their journey from…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #38: The DEX Maturity... Dialectic
Jon Cairns (Senior Vice President for Technical Services, Nexthink) is welcomed by Dina, Sean and Tom as a first time guest, to discuss what is fast becoming a…
- The DEX Show: A Show for IT Change Makers
Digital Adoption & DEX: Nexthink and AppLearn's Digital Experience Vision (w/ Andrew Avanessian)
In this DEX Show exclusive, Tim and Tom delve into Nexthink's recent acquisition of AppLearn with AppLearn CEO Andrew Avanessian. Avanessian explains the…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #37: AR & DEX - from Apple Vision Pro to the Workplace
Following the immense buzz around the launch of Apple Vision Pro, Oriana, Dina and Sean join Tom to dive into the timely topic of augmented reality (AR) and…
- The DEX Show: A Show for IT Change Makers
The Experience Mission (w/ GSK & HCLTech)
GSK's Sarah Jones, Global Director of Senior Technology, and HCLTech's Komal Verma, Senior Manager of Digital Workplace Products and Strategy, join Tom to…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #36: DEX innovation in 2024 (w/ Sam Gantner)
It’s always a special occasion when the Reality Bites team gets to welcome Sam Gantner (Chief Product Officer, Nexthink), to the table – and what better way to…
- The DEX Show: A Show for IT Change Makers
Navigating the IT Service Revolution (w/ Collinson Group)
Tim and Tom kick off recording for the new year with guest Matt Robinson, IT Service Operations Manager at Collinson Group. The trio delve into the evolution…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #35: The year of the DEX Matrix?
After a short Christmas break, Reality Bytes is back, as the team gathers to discuss predictions for the coming year. The epsiode covers AI investment, Gartner…
- The DEX Show: A Show for IT Change Makers
DEX, Flow... and 750,000 endpoints (w/ Accenture)
Happy 2024 everyone! In this exciting first DEX Show episode of the new year, Tim and Tom dive into the world of Nexthink’s much heralded, powerful new…
- The DEX Show: A Show for IT Change Makers
BONUS EPISODE: The Invention of DEX (w/ Pedro Bados & Yassine Zaied)
OK everyone here's one last fantasic BONUS episode to see out the year. This was a great conversation with Nexthink's Pedro Bados (founder and CEO) and Yassine…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #34: Authentic "Rizz"
It’s the Reality Bytes team end-of-2023 podcast party and everyone is invited! A full house – featuring Tim, Tom, Oriana, Dina, Megan and Sean – all show up to…
- The DEX Show: A Show for IT Change Makers
OFFICIAL DEX SHOW END OF YEAR SPECIAL W/ GEOFF WRIGHT
Geoffrey Wright (Global Solution Owner - GenAI and Digital Experience, Mondelēz International) returns to the show for another end of year review. It's…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #33: Navigating DEX Hype (w/ Christian Ponce)
In this episode, Christian Ponce (Nexthink's Senior Director for Technology Alliances and Field Marketing) joins Tim, Tom, Dina and Megan to explore the…
- The DEX Show: A Show for IT Change Makers
DEXifying US government (w/ NuAxis)
In this episode, we delve into the exciting potential marriage of digital employee experience and US government, asking what DEX could do to improve the…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #32: Boston driving (and other "experiences")
The whole Reality Bytes team are back together at last! On this week's reunion show they reflect on the highlights of the excellent Experience Everywhere world…
- The DEX Show: A Show for IT Change Makers
DEX SHOW LIVE FROM BOSTON (w/ Toyota Motor North America & Honeywell)
Following the incredible DEX Show Live experience in London earlier this month, last week saw Tim and Tom host an equally special DEX Show Live at Experience…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #33- Inside Assist (w/ Mario Tarallo)
This episode features Mario Tarallo, a seasoned Nexthinker with six and a half years of experience helping to develop core digital employee experience…
- The DEX Show: A Show for IT Change Makers
DEX SHOW LIVE FROM LONDON (w/ Robert Doornbos & Honeywell)
Last week, Tim and Tom hosted a very special DEX Show episode LIVE at an incredible, standing-room-only Experience Everywhere event in London. They were joined…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #32: The State of the DEX Industry Report
A lot has changed in the digital workplace over the past few years. But where does all this change leave IT? In a very special episode of Reality Bytes…
- The DEX Show: A Show for IT Change Makers
Experience Everywhere Pregame Special w/ Paul Gentile
Tim and Tom dig deep into Nexthink's upcoming Experience Everywhere 2023 Tour, taking place as of next week across four amazing cities: London, Paris, Boston…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #31: The Encyclopedia of DEX (w/ Guillaume Charles)
In this episode of Reality Bytes, Guillaume Charles (Product Management Director for Diagnostics at Nexthink) joins Sean, Tim, Tom and Oriana to discuss the…
- The DEX Show: A Show for IT Change Makers
“Buzzwords”: DEX… and entomology w/ Mitch Trychta (Vizient)
Special guest Mitch Trytchta (Senior Project Manager for Digital Employee Experience at Vizient) joins Tim and Tom to delve into the world of entomology – yes…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #30: Synthetic Data and the Digital Workplace
In this episode of Reality Bytes, the team considers the potential implications of synthetic data on the world of DEX and IT. Together, Tim, Tom, Megan, and…
- The DEX Show: A Show for IT Change Makers
Tales from the IT Trenches (w/ Adam Moore)
Tim and Tom's guest this week is Adam Moore, a global service delivery leader. The conversation revolves around the importance of "People First IT Service…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #29: Nexthinking with passion (w/ Gorica Tapandjieva)
Tim, Tom, Sean and Dina dive deep into the world of innovation with the brilliant Gorica Tapandjieva (Senior Product Manager, Nexthink). Gorica shares insights…
- The DEX Show: A Show for IT Change Makers
EUC Evolution w/ Darren Edwards (Tokio Marine)
Special guest Darren Edwards (End User Support Manager, Tokio Marine) joins Tim and Tom to delve into the challenges and triumphs of modern IT environments…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #28: The Great Employee Experience Debate
In this Reality Bytes special, Sean, Oriana, Megan and Tom delve into the evolving landscape of employee experience and its intersection with technology and…
- The DEX Show: A Show for IT Change Makers
Culture Matters: doing DEX properly (w/ Roy Atkinson)
Roy Atkinson (writer, analyst, speaker, and CEO at Clifton Butterfield) joins the show, to look at the analogies between the adoption of Enterprise Service…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #27: Engineering Infinity (w/ Julien Machon)
In this episode of Reality Bytes, the guest is Julien Machon, an engineering manager at Nexthink. Julien joins Dina and Tom to delve into the modern tech…
- The DEX Show: A Show for IT Change Makers
From Remote Work to AI: The Evolution of HR and IT w/ Greg Sanker
In a superbly entertaining episode of The DEX Show, Tim and Tom are joined by special guest Greg Sanker (Principle Advisory Director, Info-Tech Research Group)…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #26: Unmasking ‘Fake DEX’
Welcome back to another exciting episode of the DEX Show's Reality Bytes series! In this episode, we dive deep into the past, present, and future of digital…
- The DEX Show: A Show for IT Change Makers
Experience Rebels: fighting for the DEX tipping point (w/ Josh Sultan)
Fantastic writer and DEX specialist Josh Sultan joins the DEX Show with Tim and Tom for the first time. They discuss the “DEX tipping point” – whether it’s…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #25 - DEX and Learning
Learning and training is a fascinating area in the B2B software space. On the one hand, the chance to learn new technology is always a career opportunity – but…
- The DEX Show: A Show for IT Change Makers
The future of ITIL & DEX (w/ Matt Beran)
Matt Beran (Sr. Product Marketing Specialist at InvGate and host of the Ticket Volume podcast) joins the show to discuss various aspects of the confluence of…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #24 – Cracking the Code of IT Budgeting
In this episode of Reality Bytes, hosts Tom and Tim, alongside panelists Megan, Oriana, Dina, and Sean, delve into the world of IT budgeting. The discussion…
- The DEX Show: A Show for IT Change Makers
Humanizing IT: A Paradigm Shift for Better User Experiences w/ Katrina Macdermid
In this episode of the DEX Show podcast, Tom and Tim welcome special guest Katrina Macdermid, author of the hugely successful new book "Humanising IT."…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #23 – Introducing Nexthink Assist w/ Paul Gentile
Last month saw the release of Nexthink Assist, an AI-powered virtual assistant for Digital Employee Experience (DEX). On today’s Reality Bytes, special guest…
- The DEX Show: A Show for IT Change Makers
IT, AI & the skills-based enterprise w/ Ravin Jesuthasan
Ravin Jesuthasan (futurist, author, speaker, and the Senior Partner and Global Leader for Transformation Services at Mercer) returns to the show for the second…
- The DEX Show: A Show for IT Change Makers
The past, present, and future of the XLA w/ Neil Keating
The concept of the XLA has already changed IT forever. Today, though, as IT and the workplace both continue to change, it’s time for the XLA to change and…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #22 – Data Hungry Humans: the future of Green IT
The FULL Reality Bytes team joins today’s episode to wish Sam bon voyage on his last ever show appearance, along with a great discussion of the current and…
- The DEX Show: A Show for IT Change Makers
Opening a ‘Tech Café’ at your workplace w/ Jim Graziano
In this episode, Digital Experience Specialist Jim Graziano joins Tim and Tom to discuss his successful implementation of a real-world corporate “Tech Café”– a…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #21 – Building the DEX Community w/ Jon Leighton
Nexthink is a community of changemakers. This not only applies to our engineers, it includes our customers as well – all of them, without fail. It’s what makes…
- The DEX Show: A Show for IT Change Makers
Becoming a DEX leader w/ Emily Schlick (Vizient)
Few have more experience implementing DEX than Emily Schlick. On this special episode, Emily shares the story of an amazing career introducing DEX across…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #20 – Anatomy of a Bad Video Call
We’ve all been there: staring at a laptop screen during a video call where everything’s going wrong – audio that goes in and out, choppy video quality, sudden…
- The DEX Show: A Show for IT Change Makers
Employee Experience and Plato’s Cave w/ Dr. Brennan Jacoby
The DEX Show welcomes back Dr. Brennan Jacoby, Philosopher & Founder of Philosophy at Work, to discuss recent developments in technology and the digital…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #19 – Data Storytellers w/ Ashwini Ingale
How can data tell a story? That’s the question we answer on this week’s Reality Bytes, as Tom, Sean, and Oriana are joined by Ashwini Ingale, Nexthink’s…
- The DEX Show: A Show for IT Change Makers
When AI meets automation w/ Charles Araujo
For this his second appearance on the DEX Show, author and analyst Charles Araujo offers a thorough, insightful and objective survey of the whole experience…
- The DEX Show: A Show for IT Change Makers
Reality Bytes #18 – Hardware and users (turning it off and on again)
Inspired by some outstanding content on the DEX Hub covering the evolution of IT support, this week Sam, Oriana, Megan and Tom get stuck into the question of…