Latest / The DEX Show: A Show for IT Change Makers
Reality Bytes #18 – Hardware and users (turning it off and on again)
Inspired by some outstanding content on the DEX Hub covering the evolution of IT support, this week Sam, Oriana, Megan and Tom get stuck into the question of “perception vs reality” as it pertains to technology failure around hardware.
The team consider the phenomenon from both sides of the divide – users and IT – and consider what companies and users could all be doing differently. They discuss:
How the mutual dependence between hardware and software can be best optimized for value, productivity and longevity
How organizations can effectively promote positive behavioral change around…
The skinny
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