Shows / You've Been Heard
You've Been Heard
Having a seat at the table. Nice. Being heard? Nicer. For decades, IT leaders have been the backbone of defensible business growth, solving problems that could cripple a business often before anyone noticed. We know this world. The late nights. The firefights. The impossible deadlines that somehow got met. IT Professionals don’t just fix. They fortify. They’re the frontline heroes fighting an improbable battle thriving where others break, armed with a resilience the strongest military leaders…
Episodes
You've Been Heard467- Show Me the Riser Room w/Zack Miller
Zack Miller, Director, Global Infrastructure at Catalent, walks into every new network with one request: show me the riser room. He explains tech debt as a…
You've Been Heard466- Talk Business First, Then Tech w/Fletus Poston III
Fletus Poston III, Director of IT and Cybersecurity at 3D Systems, says IT and security leaders now have to be bilingual: talk business first, then introduce…
You've Been Heard465- From Department of No to Department of Risk w/Jeff Posluns
Jeff Posluns, CIO of Traffic Tech, a logistics company with about 40 offices around the world, wants to be the Department of Risk: an unreasonable request goes…
You've Been Heard464- We Really Are Innovation Technology w/Jennifer Terrill
Jennifer Terrill, CIO of Sperber Landscape Companies, says IT often gets labeled as Mr. No and calls that a big myth, because IT really is innovation…
You've Been Heard463- AI Will Fill the Gap w/Erich Gazaui
Erich Gazaui, Chief Information Officer at Papa, says AI makes it look as if typing and writing are the only skills you need, and when you leave a gap in a…
You've Been Heard462- How Do We Get to Right? w/Christopher Childs
Christopher Childs, CIO of Evans Army Community Hospital, on why IT has to be in the business of healthcare and not the healthcare business, and why he tells…
You've Been Heard461- Just Because It's Old Doesn't Make It Wrong w/Jeremy Mayfield
Jeremy Mayfield, Director of IT at National Sugar Marketing Cooperative, took the company from a legacy on-premise ERP to a fully SaaS platform in under 12…
You've Been Heard460- Seat at the Table, Still the IT Guy w/Brian Ledbetter
Veteran CIO and US Air Force veteran Brian Ledbetter on why IT leaders who earn a seat at the table can still be seen as the person who fixed the printer. He…
You've Been Heard459- Make the Approved Path Fast Enough w/Brandon Muncy
Everyone's using ChatGPT on their own to save 30 minutes a day, and nobody will wait six weeks for a review, so Brandon Muncy, Director of Information…
You've Been Heard458- Stop Turning the Light Off w/John Errington
John Errington, Director IT/IS at Pengate Handling Systems, tells his teams something they hate to hear: turning the light off every day is the thing to…
You've Been Heard457- Your IT Roadmap Needs a Top Five w/Teresa Duran
Technology leaders can contribute to business decisions when they understand what the company is trying to accomplish. Teresa Duran, chief information officer…
You've Been Heard456- AI Still Needs Architects and Developers w/George Hicker
George Hicker, Vice President of Information Technology (IT) and Business Transformation at Ronnoco Beverage Solutions, joins Mike Kelley to explain what…
You've Been Heard455- Influence Matters More Than Technology w/Jeff Hobbs
Jeff Hobbs, Director of IT at SV Labs Corporation, joins Mike Kelley to discuss the leadership skills that matter beyond technical expertise. Jeff explains how…
You've Been Heard454- Earn Your Seat Beyond Technology w/Scott Holleran
Scott Holleran, CIO of Altus Fire & Life Safety, joins Phil Howard to discuss what gives technology leaders real influence inside the business. Scott shares…
You've Been Heard447- Learn the Business to Lead Technology w/Dr. Michael Barr
Dr. Michael Barr has worked across military communications, infantry leadership, university teaching, research operations, and healthcare IT. In this…
You've Been Heard453- Make Approved AI Easier to Use w/Mason Herbel
Mason Herbel describes the shift from an AI startup to Parallel Systems, where the first questions were about governance and company data. Some employees…
You've Been Heard452 -Make IT A Business Partner w/Jim Harden
Jim Harden began his IT career in the Marine Corps, building tactical data networks from commodity gear before moving into corporate technology and leadership…
You've Been Heard451 -Your Value Is Bigger Than Your Code w/Peter Vardaro
Peter Vardaro started in biomedical equipment service, where unreliable connectivity and slow documentation often consumed more time than the repair itself…
You've Been Heard450- Healthcare AI Needs a Reality Check w/Mikkel Finsen
Mikkel Finsen, Chief Technology Officer and CISO at Open Door Family Medical Center, explains why healthcare AI needs guardrails, human validation, and a clear…
You've Been Heard449- How CIOs Govern Change Without Blocking It w/Gabriel Chappell
Gabriel Chappell, Chief Information Officer at Fabricut, Inc., came in to help a wholesale distributor in the interior design space finish its move off an…
You've Been Heard448- The Examined Leader Retires the Old Playbook w/Rajvir Madan
Rajvir Madan, SVP and Chief Digital and Information Technology Officer at Arcutis Biotherapeutics, explains why experienced leaders must test old patterns…
You've Been Heard447- Learn the Business to Lead Technology w/ Dr. Michael Barr
Dr. Michael Barr has worked across military communications, infantry leadership, university teaching, research operations, and healthcare IT. In this…
You've Been Heard446- Why IT Leaders Should Not Lead With No w/Bret Henning
Bret Henning started college as a music major and entered technology through a trade school and a computer operator job. He handled backups, printers, support…
You've Been Heard445- How CIOs Build Teams That Scale w/Brian Laird
Brian Laird's career has taken him through tech support, networking, security, software development, enterprise architecture, consulting, and the CIO seat. In…
You've Been Heard444 - The Leadership Shift That Makes IT Scale w/Demetrios Xarhoulakos
Demetrios Xarhoulakos began his career producing CAD drawings and became the person colleagues called when technology stopped cooperating. That curiosity…
You've Been Heard443- Learn the Business. Earn the Influence w/Andrew Schutsky
Andrew Schutsky took a circuitous path to the CIO seat. Co-ops and help desk work led to management consulting, aerospace and defense, medical devices, supply…
You've Been Heard442- Listen, Understand, Execute: The IT Leadership Edge w/Farhan Zakir
Farhan Zakir's path into technology started far from a server room. After leaving medical school in Pakistan, he returned to Orlando, worked across hospitality…
You've Been Heard441- IT Leaders Need Storytelling Skills w/Matt Thomas
In Episode 441 of You've Been Heard, Michael Moore speaks with Matt Thomas, Director of IT and Marketing at Crabapple Roofing, about the communication skills…
You've Been HeardEP439- Stop Reporting Activity, Report Risk Reduced w/James Dunlap
In Episode 439 of You've Been Heard, Phil Howard speaks with James Dunlap about turning technology and security work into language executives understand. James…
You've Been Heard438-Stop Waiting to Be Invited w/Bill Garcia
Bill Garcia explains why IT leaders lose credibility when they speak technology but cannot translate it into business outcomes. Drawing on a career in process…
You've Been Heard435- Dirty Data Makes AI Worse w/Stephen Hightower
In Episode 435 of You've Been Heard, Doug Camin speaks with Stephen Hightower about a career that spans aerospace and defense, information security, quality…
You've Been Heard434- AI Hype Needs A Business Case w/Tim McCrosson
In Episode 434 of You've Been Heard, Phil Howard speaks with Tim McCrosson about a career that moved from dot-com era web development into federal IT…
You've Been Heard433- AI Needs Use Cases, Not Hype w/Alex Vasilescu
In Episode 433 of You've Been Heard, Mike Kelley speaks with Alex Vasilescu about the path from service desk work to global IT service delivery leadership…
You've Been Heard432- AI Should Not Speed Up Broken Work w/ Jesse Crane
Mike Kelley speaks with Jesse Crane, Vice President Information Technology at Argon Medical Devices. Jesse traces a career that started in finance and…
You've Been Heard431- IT Is Your Revenue Protector w/ Kevin Neureuter
Kevin Neureuter, Jr. brings a supply-chain, public-sector, managed-services, and business-ownership perspective to IT leadership. In this episode, he talks…
- You've Been Heard
431- IT Is Your Revenue Protector w/Kevin Neureuter
Kevin Neureuter, Jr., Director of IT at DiMarco Group, joins Michael Moore to explain why modern IT should be understood as revenue protection, not overhead…
You've Been Heard430- Stop Buying AI Projects Backwards w/Michael Baillargeon
Michael Baillargeon brings a telecom and contact-center lens to the AI strategy conversation. He argues that companies should stop treating AI like a SKU and…
You've Been Heard428- When IT Stops Being IT w/Luis Oliveira & Jose' Young
Jose Young, CTO at Beyond Air and founder of BrightPeak AI Solutions, and Luis Oliveira, Director at T4 Guidance Measurement, compare what carries across…
You've Been Heard427- The Hidden cost of AI w/Cody Aldinger
Cody Aldinger is VP of IT at KLJ, managing technology for 30 offices across the US. He's learned that a huge part of his job isn't technology—it's sales…
You've Been Heard426- AI Breaks Faster Than Broken Processes w/Eric Brosius
Eric Brosius, Vice President of IT at Sun River Health, joins Mike Kelley to talk about the real pressure behind healthcare technology leadership. He shares…
You've Been HeardSecurity Is Just Business Risk
Edward Marchewka, CIO at Illinois Bone and Joint Institute, joins You've Been Heard for a practical conversation about board communication, cybersecurity…
You've Been HeardAll My Projects Are Your Projects
Dario Sarmiento started as a help desk fixer at one of the world's largest law firms during the dot-com boom. He thought his job was solving tech problems…
You've Been Heard423- There Is A Cost To Know Things w/Steve Goudreau
Steve Goudreau has been in IT leadership long enough to know the difference between being at the table and being heard. At his current role, he has a seat at…
You've Been Heard422- AI Needs Architecture Before Automation w/Robert Sheesley
Robert Sheesley explains why AI needs business architecture, capability maturity, intelligence architecture, and organizational change management before it can…
You've Been Heard421- There Is No Zero-Fail Environment w/Drew Ludwick
Drew Ludwick brings military communications pressure, network engineering depth, and modern CIO judgment to a blunt lesson: technology will fail. The work is…
You've Been Heard420- Lead How Technology Gets Leveraged w/Bart Waress
Bart Waress has led IT across healthcare, telecom, banking, oil and gas, mining, data centers, and energy. His lesson is blunt: transformation sticks when IT…
You've Been Heard419- Common Sense Over Theatrics w/Nick Feczko
Nick Feczko took the VP IT seat at DuBois Chemicals six months ago after walking away from an environment that ran on ego and politics. He came looking for a…
You've Been Heard418- Regional Execution, Global Governance w/Thomas Wolf
Thomas Wolf runs IT for DEUTZ Corporation in Atlanta, the Americas hub of the 162-year-old German engine maker. His job is balancing global governance with…
You've Been Heard417- You Can't Be Just a Nerd Anymore w/Josh Siddon
Josh Siddon is rolling out managed Wi-Fi across three hundred multifamily properties at MAA. The infrastructure is the easy part. The hard part is pulling IT…
You've Been Heard416- Your IT Team Should Work Without You w/Scott Kutz
Scott Kutz runs IT at a construction equipment dealership where excavators connect to the internet and OEMs move faster than the infrastructure can follow. His…
You've Been Heard415- Work Smarter Not Harder w/Rob Spellman
Rob Spellman spent 25 years thinking he had to be the smartest person in the room. Then he learned that being a bulldog who gets things done beats being the…
You've Been Heard414- The Complexity of Simplicity w/Antonio Marin
Antonio Marin spent decades thinking CIOs earn their seat by talking technology. Then he learned business leaders don't care about CPU utilization, they care…
You've Been Heard413- Technology Agnostic, Business Obsessed w/Piotr Mlodecki
Piotr Mlodecki spent years watching business leaders hide behind software limitations. Then AI removed all the excuses and exposed the real problem: bad…
You've Been Heard412- Nuclear Bombs, F-35s, and Herding Cats w/Stephen Salaka
Stephen Salaka has a PhD in psychology and builds nuclear weapons systems. Then he learned the hardest truth in tech: AI can't fix what humans won't adopt…
You've Been Heard411- 850 Vet Hospitals. One CIO. Zero BS w/Andrew Rosenblatt
Andrew Rosenblatt has been CIO at three PE-backed healthcare companies. Then he learned the hardest truth about IT leadership: "You're perpetually selling and…
You've Been Heard410- Not Everything Needs a Ticket w/Tim Armstrong
Tim Armstrong runs IT for a construction company with a team of four serving 175 staff. His take on the biggest mistake IT makes: gatekeeping support behind…
You've Been Heard409- Permission to Play w/Nathan Kaufman
Nathan Kaufman built CMMC compliance from scratch at a defense contractor with SSH open to the internet and no Active Directory. Then he learned the hard way…
You've Been Heard408- Your Career Isn't Defined By Technology w/Stephen Chen
Stephen Chen spent seven years learning digital transformation isn't about technology. Then he discovered the business problem you choose to own defines your…
You've Been Heard407- The Day IT and OT Finally Talked w/Bill Markut
Bill Markut, IT Director at Gränges Americas, built a five-year roadmap to transform manufacturing IT. From the Department of No to the Department of No, But…
You've Been Heard406- Perfection Is the Enemy of Progress w/Michael Murray
Michael Murray manages 120 project candidates but calls them exactly that—candidates, not projects. Then he learned why the Department of No should actually be…