449- How CIOs Govern Change Without Blocking It w/Gabriel Chappell
Gabriel Chappell, Chief Information Officer at Fabricut, Inc., came in to help a wholesale distributor in the interior design space finish its move off an AS/400 ERP, and he had to take on AI governance before phase one was done. He explains why one of his first moves was to put a business analyst in place and shadow everybody, and why AI ideas need a path to a business case and a governance council, since blocking all of it brings problems of its own. Gabriel Chappell came to IT by way of sales, small IT-related businesses he ran with others, pharmacy software in a venture-capital setting…
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