444 - The Leadership Shift That Makes IT Scale w/Demetrios Xarhoulakos
Demetrios Xarhoulakos began his career producing CAD drawings and became the person colleagues called when technology stopped cooperating. That curiosity eventually led him into application support, global team management, cloud migration, and technology leadership for an international engineering business.
In this conversation with host Mike Kelley, Demetrios explains why solving every problem personally limits a leader's reach. He shares how he trained support teams to handle specialized tickets, connected technical groups that had been operating in silos, and aligned IT priorities with…
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