Shows / Make It Real

Make It Real
Artificial intelligence is changing the way real work gets done. But big ideas don’t drive change. People do. The ones who roll up their sleeves, modernize data, and bring AI to life where it matters most. In the workflow. This is for them. For you. The visionaries. The innovators. The leaders turning potential into performance and pushing their organizations forward. Everyone’s talking about the promise of AI and what it can do. On this show, we’re talking about making it real. Learn from the…
Episodes
Make It RealWhy Context Matters More Than AI Models with Jennifer Hamel | IDC
Having the right data and AI models doesn't always translate into business results. What if the missing piece is understanding how your business actually…
Make It RealHow Agentic AI Transforms Insurance with Ronak Doshi and Sarat Varanasi
Agentic AI is reshaping insurance, but how can organizations move beyond simply adopting AI and rethink the way work gets done? In this episode, Shirley…
Make It RealWhy AI Agents Need Better Operating Models to Scale with Sumit Taneja | EXL
AI agents are becoming easier to build. But what does it take to move from experimentation to real business transformation? In this episode, Shirley Macbeth…
Make It RealThe Data Problem Holding Back Healthcare AI with Arun Rangamani | EXL
Healthcare generates enormous amounts of data, yet much of it still goes unused. So what needs to change before AI can make a meaningful impact? In this…
Make It RealUsing AI to Protect Healthcare Systems with Kurt Spear | Highmark
AI is transforming healthcare, but how can organizations harness its benefits while staying ahead of increasingly sophisticated threats? In this episode…
Make It RealScaling AI in Service Organizations with Carolynn Smith | Prudential Financial Inc.
In this episode, Shirley Macbeth sits down with Carolynn Smith, Head of US Service at Prudential, to discuss how AI is reshaping the way Prudential’s service…
Make It RealHow AI Can Solve Problems Without Replacing Systems with Tim Rafton | IAG
Why do AI programs stall before they scale? In this episode, Shirley Macbeth sits down with Tim Rafton, Executive General Manager at IAG, to break down how AI…
Make It RealNew Possibilities in the Age of Agentic AI with Samrah Khan | Google
Agentic AI is more powerful than ever. How can organizations keep up with the latest developments to unlock the real potential of AI today? In this episode of…
Make It RealHow AI simplifies complex systems with David Anderson
A conservative mindset may be keeping an organization from fully realizing the benefits of AI. With clear goals and alignment, businesses can take the first…
Make It RealUnlocking the Real Value of AI in Business with Rohit Kapoor
Many organizations are still struggling to bridge the gap between the promise of AI and its reality. So, how can leadership make AI work for them? In this…
Make It RealThis is Make It Real
How is AI changing the way your organization works? EXL brings you Make It Real, a podcast where you’ll hear from leaders with a real, actionable approach to…