How AI Can Solve Problems Without Replacing Systems with Tim Rafton | IAG
Why do AI programs stall before they scale?
In this episode, Shirley Macbeth sits down with Tim Rafton, Executive General Manager at IAG, to break down how AI is changing the pace of transformation in insurance. With decades of legacy systems and complex processes, Tim shares how his team is finding faster paths to value without waiting for a full platform overhaul.
You will hear how AI handles unstructured data, where to start for early wins, and what it takes to move from experimentation to real workflow impact.
Key takeaways:
Start with real workflow pain points to drive early AI adoption…
The skinny
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