
Unlocking the Real Value of AI in Business with Rohit Kapoor
Many organizations are still struggling to bridge the gap between the promise of AI and its reality. So, how can leadership make AI work for them?
In this episode of Make It Real, Shirley Macbeth sits down with Rohit Kapoor, CEO and Chairman at EXL, to discuss AI adoption at the enterprise level. Rohit breaks down what businesses are getting wrong about deploying AI, the impact of AI on workflows, and real stories of how AI has transformed the way companies in complex industries work. He shares advice on picking the right cases for the use of AI, keeping human workers involved in AI adoption…
The skinny
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