Shows / Banking Transformed with Jim Marous
Banking Transformed with Jim Marous
Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Episodes
- Banking Transformed with Jim Marous
Digital Banking Transformation Myth
In this episode of Banking Transformed, Jim Marous exposes why digital transformation in banking is still more myth than reality. Despite massive investment…
- Banking Transformed with Jim Marous
The New Playbook for Fraud & Cyber Defense
Fraud is no longer just a downstream cleanup issue. It’s a direct result of cyber incidents that outpace our organizational structures. Siloed teams still…
- Banking Transformed with Jim Marous
How Fintech NerdCon is Reimagining Banking Events
Today, I’m excited to welcome Colton Pond and Simon Taylor, the visionary co-founders of Fintech NerdCon to the Banking Transformed podcast. Fintech NerdCon is…
- Banking Transformed with Jim Marous
New Path to Corporate Banking Loyalty
Today, we're exploring one of banking's most vital yet often overlooked functions: corporate banking account analysis. Though it might not seem glamorous, this…
- Banking Transformed with Jim Marous
The Identity-Driven Marketing Playbook
Financial institutions are overwhelmed with customer data but lack meaningful insights. Banks and credit unions find it difficult to accurately identify their…
- Banking Transformed with Jim Marous
Beyond the Myths: What’s Happening with Instant Payments?
Instant payments have officially entered the mainstream — but adoption is still uneven, and questions remain. How is FedNow performing more than a year after…
- Banking Transformed with Jim Marous
Customer-First, Modular Banking Built for Speed
Against the backdrop of the iconic Bonneville Salt Flats, where speed records are broken and boundaries are pushed, Colton Pond joined me to interview three…
- Banking Transformed with Jim Marous
Inside Grasshopper Bank’s Claude AI Integration
What if your business banking clients could ask a question, in plain English, and get an instant, intelligent answer? No spreadsheets. No manual reports. Just…
- Banking Transformed with Jim Marous
Is Your Back Office Ready for the Future?
The future of banking isn't coming – it's already here. And yet, a staggering 46% of retail financial institutions admit they're either early in their digital…
- Banking Transformed with Jim Marous
Agentic AI Meets Open Banking: The Future of Money
AI is rewriting how value is created and moved, digital assets are making finance programmable, and open banking is turning data into a competitive weapon. To…
- Banking Transformed with Jim Marous
AI, Apps, and Advice: What’s Next for Banking
As we passed the midway point of 2025, we're witnessing a fascinating convergence: social media has become the new town square for financial decisions, mobile…
- Banking Transformed with Jim Marous
The Hidden Driver of Business Banking Loyalty
While most financial institutions see payment processing as just a commodity service, the smartest ones are realizing it's actually their secret weapon for…
- Banking Transformed with Jim Marous
From Products to Platforms: The Future of Banking
In today’s rapidly changing financial landscape, traditional banking is no longer enough. Customers expect more than just accounts, loans, and…
- Banking Transformed with Jim Marous
Your Bank's Data Strategy Could Make or Break AI Success
In banking, every second matters. Fraud happens in milliseconds. Customers demand instant answers. And AI can only deliver value if it’s powered by live…
- Banking Transformed with Jim Marous
AI in Banking: From Hype to Measurable Outcomes
Most banks, including potentially yours, are falling into a dangerous trap. They're announcing AI initiatives, holding innovation showcases, and talking about…
- Banking Transformed with Jim Marous
Future Strategies for Business Banking Growth
In this episode of Banking Transformed, John Stuckey from FIS shares insights on the evolving landscape of digital business banking and the strategies…
- Banking Transformed with Jim Marous
Winning the Digital Banking Race Across Generations
Silent attrition may be the biggest threat most banks aren’t talking about — and the stakes are rising fast. The 2025 Generational Trends in Digital Banking…
- Banking Transformed with Jim Marous
Unlocking Value Through Data and AI
As I visit different cities and countries, I find that every financial institution is racing to claim they are “data-driven,” yet, as I dig deeper, I find that…
- Banking Transformed with Jim Marous
How to Turn Customer Interactions Into ROI
Every customer conversation – whether in a branch, online, or through a call center – holds the potential to either deepen loyalty or increase attrition. Yet…
- Banking Transformed with Jim Marous
Build a Bank Brand Worth Fighting For
Fintech disruptors like Chime, Revolut, Venmo and the Cash App have shaken up the banking world by positioning themselves against traditional banking's pain…
- Banking Transformed with Jim Marous
When 93% Mobile Adoption Drives Innovation
Thailand's banking sector is experiencing a remarkable evolution, driven by regulatory innovation, mobile-first consumer behavior, and some of the world's most…
- Banking Transformed with Jim Marous
The Untold Journey of a Female Tech CEO
For tech firms serving banks, survival isn’t guaranteed. It takes more than a great product or engineering talent to stay ahead. It requires relentless…
- Banking Transformed with Jim Marous
Hidden Costs of Wrong Vendor Selection
Every week, we hear another story: A major bank's mobile app crashes during peak hours with no vendor support in sight. A credit union's core system update…
- Banking Transformed with Jim Marous
From Cash and Cards to Invisible Banking
The convergence of artificial intelligence, real-time payment rails, open banking, and embedded finance is creating both unprecedented opportunities for…
- Banking Transformed with Jim Marous
Rebuilding Banking Loyalty for the Digital Age
In an age where customers can switch banks with just a few taps on their smartphones, loyalty has shifted from being a nice-to-have marketing tactic to a…
- Banking Transformed with Jim Marous
Your Customer Onboarding is Broken
Despite massive investments in digital transformation, most banks and credit unions are still struggling to deliver seamless and intuitive account-opening…
- Banking Transformed with Jim Marous
How to Redesign Banking for the AI Age
How do you transform banks that have been built over centuries for a world where artificial intelligence operates 10 times faster than the digital revolution?…
- Banking Transformed with Jim Marous
Driving Loyalty and Engagement with Insurance Products
Offering diverse insurance products isn't just about additional revenue streams—it's about building unbreakable customer relationships, especially when…
- Banking Transformed with Jim Marous
Move from Mass Marketing to Lifestyle Modeling
The most critical challenge facing most retail financial institutions is how to accelerate organic growth and customer acquisition in an increasingly…
- Banking Transformed with Jim Marous
The Card Payment Platform Playbook for Community Banking
Community financial institutions are at a crossroads—they must deliver cutting-edge card payment experiences that rival fintech disruptors and mega-banks, all…
- Banking Transformed with Jim Marous
Turning Insights into a Competitive Advantage
Every financial institution today is sitting on a goldmine of customer data, yet most struggle to turn those insights into a real competitive advantage. The…
- Banking Transformed with Jim Marous
What Gen Z Really Wants from Their Bank
While established institutions offer stability and financial strength, they must overcome perceptions of being stodgy, complex and disconnected from the…
- Banking Transformed with Jim Marous
AI-Powered Growth Strategies for Modern Banking
Despite having established customer bases and trusted brands, many financial institutions struggle to keep pace with the rapid technological evolution driven…
- Banking Transformed with Jim Marous
How TD Bank Creates Unexpectedly Human Experiences
In an era where financial institutions race to digitize, TD has taken a distinctive approach by ensuring technology serves a deeper purpose: creating…
- Banking Transformed with Jim Marous
Colin Walsh Shares the Status of Varo's Trailblazing Journey
As part of the Executive Leadership Series, sponsored by Naehas and recorded live at the Financial Brand Forum, i was joined by Colin Walsh, the founder and…
- Banking Transformed with Jim Marous
How KeyBank Competes in the Age of Giants and Disruptors
Regional and community financial institutions face unprecedented challenges from both banking giants and nimble fintech startups. But size isn't the…
- Banking Transformed with Jim Marous
Evolution of Product Innovation in the AI Era
Product innovation in banking faces significant challenges, including legacy systems, regulatory constraints, risk aversion, and the need to balance digital…
- Banking Transformed with Jim Marous
Unlocking Growth Mode Series #3 How Banks Are Failing Their Most Valuable Clients
While consumer digital banking has seen tremendous innovation, commercial and wealth management sectors often lag behind, creating frustration for some of…
- Banking Transformed with Jim Marous
An Inside Look at Zions Bank's Core Systems Modernization
In an industry where legacy infrastructure often dates back decades, core conversions represent immense challenges and transformative opportunities. As part of…
- Banking Transformed with Jim Marous
Aligning Technology and Strategy for Banking Success
This episode of the Banking Transformed podcast, as part of the Experience Factor series, sponsored by Q2, tackles the persistent gap between recognized trends…
- Banking Transformed with Jim Marous
How U.S. Bank is Building a Resilient Digital Bank
As financial institutions navigate an increasingly complex digital landscape, they face the dual challenge of driving innovation while maintaining the security…
- Banking Transformed with Jim Marous
Unlocking Growth Mode Series #2 Bridging Digital Banking Implementation Gaps
In the financial services industry, we often see a critical gap between technological potential and practical implementation. Financial institutions must…
- Banking Transformed with Jim Marous
How the CBA Is Navigating Washington's Shifting Political Landscape
With significant shifts in Washington's political dynamics and new regulatory challenges emerging across the banking sector, our discussion today will explore…
- Banking Transformed with Jim Marous
Banking Under Siege: Building Resilience Against Rising Fraud
Since 2020, financial institutions have faced a perfect storm – rising funding costs, increased delinquencies, and now, a dramatic surge in sophisticated fraud…
- Banking Transformed with Jim Marous
How Ally Bank is Using AI to Reshape Financial Services
In an industry where customer trust is paramount, financial institutions like Ally are navigating the delicate balance between rapid innovation and robust…
- Banking Transformed with Jim Marous
Unlocking Growth Mode Series #1 Unlocking Banking's Growth Mode
The banking industry faces unprecedented pressure to shift from reactive service models to proactive engagement strategies. However, many institutions are…
- Banking Transformed with Jim Marous
How Jenius Bank is Revolutionizing Banking with Personalized Insights
In less than two years, Jenius Bank has surpassed $2 billion in deposits and loans, and recently launched a next-generation mobile and online banking platform…
- Banking Transformed with Jim Marous
From Data Overload to Strategic Insights
Despite having accumulated vast amounts of customer data for decades, many financial institutions struggle to effectively harness this information for…
- Banking Transformed with Jim Marous
How Top Banks Are Turning Customer Experience into Sustainable Growth
In a world saturated with digital noise, where customer loyalty is increasingly rare, how can traditional banks not just survive, but thrive? I’m joined on the…
- Banking Transformed with Jim Marous
Stop Marketing Like It’s 1999
In an evolving banking ecosystem, CMOs must approach AI as a transformative force while avoiding the pitfalls of short-term thinking. To drive differentiation…
- Banking Transformed with Jim Marous
Beyond the Hype: AI Applications Transforming Banking
According to Avanade's latest AI Value Report, 59% of these institutions have already embarked on AI transformation journeys, with a third claiming completion…
- Banking Transformed with Jim Marous
ProSight Doubles Down on Helping the Banking Industry Thrive
As financial institutions navigate rapid technological change, evolving customer expectations, and increasingly complex regulatory environments, industry…
- Banking Transformed with Jim Marous
Revolutionizing Small Business Banking in 2025
Small businesses are facing unprecedented challenges alongside remarkable opportunities as they respond to the digitalization of engagement, an uncertain…
- Banking Transformed with Jim Marous
How Experience-Driven Design Is Revolutionizing Physical Engagement
As financial institutions navigate the challenges of digital transformation while maintaining relevant physical spaces, organizations must focus on reimagining…
- Banking Transformed with Jim Marous
Building Engagement at Speed and Scale
Financial institutions face unprecedented challenges in product innovation and customer communication. From managing complex compliance requirements to…
- Banking Transformed with Jim Marous
Unlocking Patterns of Success in Digital Transformation
In today’s rapidly evolving world of fintech and digital transformation, success is often painted as a glamorous journey of resilience and grit. But the…
- Banking Transformed with Jim Marous
2025 Banking Forecast: Why Technology Alone Won't Drive Growth
The 2025 Retail Banking Trends and Priorities Report reveals an industry in transition. While 51% of institutions are actively implementing digital…
- Banking Transformed with Jim Marous
Breaking Down Barriers to Deploy GenAI Solutions Faster
While banks have successfully implemented GenAI for internal processes and back-office operations, they struggle to achieve meaningful ROI on customer-facing…
- Banking Transformed with Jim Marous
Transforming Banking Data into Customer Value
Several key data trends are transforming the competitive landscape of banking. First, the emergence of Agentic AI is prompting institutions to reconsider how…
- Banking Transformed with Jim Marous
Alternative to Core Replacement That Redefines Digital Finance
Legacy core systems, often decades old, restrict innovation and limit the ability to offer personalized digital products. Traditional "rip and replace"…