Shows / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Lean Blog Interviews: Real-World Lean Leadership Conversations features thoughtful, in-depth discussions with leaders, authors, executives, and practitioners who are applying Lean thinking in the real world.
Hosted by Mark Graban—author of Lean Hospitals, Measures of Success, and The Mistakes That Make Us—the podcast explores Lean as a management system, a leadership philosophy, and a people-centered approach to continuous improvement.
Episodes span healthcare, manufacturing, startups…
Episodes
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondCinnamon Dixon, Tiered Huddles at Cleveland Clinic
http://www.leanblog.org/348 Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBrad Parsons, Hospital CEO & Co-Author of "Creating an Effective Management System"
http://www.leanblog.org/347 Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMark Ryan, Transformation, Kaizen, and Management at Franciscan St. Francis Health
http://www.leanblog.org/346 Joining me for Episode 346 of the podcast is Mark Ryan, a Transformation Coach and Lean Six Sigma Black Belt at Franciscan Health…

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondDavid B. Reid, P.E., Lean & Kaizen at Chick-fil-A *
http://www.leanblog.org/344 Remastered audio June 2021 Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondAmanda Mewborn, Combining Engineering and Nursing
My guest for Episode #343 of the podcast is Amanda Mewborn, an executive director of project management for Piedmont Health. I've known Amanda through the…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondAdam Ward (@adz_mikl) on Lean Design in Healthcare
For links and more, go to http://www.leanblog.org/342 My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare: A Journey…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondDr. Rob Hackett (@patientsafe3) on #TheatreCapChallenge & Change in Healthcare
http://www.leanblog.org/341 My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become known around…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondPreview: "Lean Whiskey" Podcast
Here is a special sample preview of a new podcast... the “Lean Whiskey” Podcast If you like it, please subscribe by searching your podcast directory for "Lean…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond@JoyFurnival, Lean in NHS England
Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer. I…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondCharlie Protzman, “Lean BASICS”
Joining me for Episode #339 of the podcast is Charles Protzman, author of a great number of Lean healthcare books. Today, we are talking about a book that he…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondGrey Dube, Another Lean Healthcare CEO from South Africa
My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the Public Service, including…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondVance Jackson, a Lean Healthcare CEO from West Virginia
It's my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of Davis…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondGladys Bogoshi, a Lean Healthcare CEO from South Africa
My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBarry O’Reilly on the Need to “Unlearn”
It's two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O'Reilly and we're talking, in depth, about his latest book, Unlearn: Let Go of…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBarry McCarthy, Toyota as a Development Company
Joining me for Episode #334, all the way from Australia, is Barry McCarthy. Barry spent more than 15 years in leadership roles with Toyota in Australia and now…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondThe Toyota Kata Memory Jogger
Episode 333 - Jean-Marc Legentil and Marc-Olivier Legentil, The Toyota Kata Memory Jogger My guests for Episode #333 are Jean-Marc Legentil and Marc-Olivier…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondJason Burt on Being Coached by Toyota and Learning TPS the Hard Way
Joining me today for Episode #332 is Jason Burt, owner of EHIP Consulting. Jason is a Lean consultant and business coach with an extensive and diverse…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondLean Leadership in Healthcare: Dr. Eric Dickson on Everyday Innovators at UMass Memorial
My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at UMass Medical School and Chief Executive Officer of…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondChristoph Roser, His Grand Tour of Japanese Automakers
Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Sciences in…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMike Eisenberg, The Film “To Err is Human” and the Patient Safety Emergency
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBette Gardner and Jeff Heil, Friday Night at the ER
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMarc Rouppe van der Voort, Lean in Dutch Healthcare
My guest for Episode #327 of the podcast is Marc Rouppe van der Voort, Ph.D., who is joining me from Utrecht in the Netherlands. We first met back in 2009 when…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondKatie Anderson on Lean Collaboration Within Healthcare and Beyond
Joining me for the fourth time, here for Episode #326 of the podcast, is my friend and colleague Katie Anderson, a leadership coach, Lean consultant, speaker…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondAndrea Hardaway, Making Metrics Matter
Joining me for Episode #325 of the podcast is Andrea Hardaway, an operational leader and the executive director of the Association for Vocal Disorders. Andrea…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondLean Problem Solving Beyond the A3 — Art Smalley on the Four Types of Problems
My guest for Episode #324 of the podcast is Art Smalley. Art was one of the first Americans to work for Toyota Motor Corporation in Japan and, since then, has…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondDavis Balestracci on “Data Sanity”
I first met Davis Balestracci at a conference a few years back, where I heard him give a very spirited and insightful presentation. That's why I'm happy to…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondSamuel Selay's Reflections on Lean
Today's podcast is a departure from the usual interview format. As I blogged about last week, the Lean community has lost a young, thoughtful, inquisitive, and…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMark Hamel on "Lean Math" and People, Too
My guest for episode #321 of the podcast is Mark Hamel, He is a partner and COO with The Murli Group. Mark is a two-time recipient of the Shingo Research and…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondSkip Steward on Deming, Wheeler, Metrics, and More
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode #314 of the podcast talking about TWI and…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondWhy Leaders Avoid Clarity — Karen Martin on Confronting Ambiguity
My guest for Episode #319 is Karen Martin, whose most recent book is Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMarcus Hammarberg, How Lean & Kanban...
318 - Marcus Hammarberg, How Lean & Kanban Saved an Indonesian Hospital Joining me from Sweden for Episode 318 of the podcast is Marcus Hammarberg, author of…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondPatricia Morrill, “The Perils of Uncoordinated Care”
My guest for Episode #317 of the podcast is Patricia Morrill, a speaker, trainer, consultant, researcher, and author of the book The Perils of Un-Coordinated…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondJamie Flinchbaugh Interviews Mark Graban
@Flinchbaugh Interviews @MarkGraban About "Measures of Success" Today's episode is the second time that friend and podcast guest Jamie Flinchbaugh has turned…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBob Maurer, Ph.D. on "Mastering Fear"
Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently qualified to answer such questions and to provide…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondSkip Steward & Brandon Brown, on TWI & Kata in Healthc
314 - Skip Steward & Brandon Brown, on TWI & Kata in Healthcare Today I have two guests joining me for Episode #314 of the podcast. They are Skip Steward, the…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondAudiobook Excerpt of "Measures of Success"
Today's episode (#313) of the podcast is a bit of a departure from the norm. Instead of interviewing a guest about their book or other work, I'm reading what's…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondJeff Hunter on "Patient-Centered Strategy"
Joining me today for Episode #312 of the podcast is Jeff Hunter, author of the excellent book "Patient-Centered Strategy: A Learning System for Better Care."…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondLean Leadership and Saving 200 Jobs — Jess Orr
http://www.leanblog.org/311 -- show notes My guest for Episode 311 is Jess Orr, a continuous improvement practitioner at WestRock, a large paper and packaging…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondSteve Shortell, The Impact of Lean on Healthcare - Center for Lean Engagement and Research (CLEAR)
Steve Shortell, The Impact of #Lean on Healthcare Quality http://leanblog.org/310 Joining me again for Episode 310 is Stephen M. Shortell Ph.D., MPH, MBA. He…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondDavid Meier, A Toyota Guy on Making Bourbon with a Continuous Improvement Flavor
Episode page Back on the podcast for the sixth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMike Grogan, Personal Lean and Lessons Learned
Joining me again for Episode #308 is Mike Grogan, a previous guest in episodes #182 (from Tanzania) and #224. Mike now lives in the Philippines, where he's…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondAndre DeMerchant, "You Can't Cut Your Way to Success"
Joining me for Episode #307 of the podcast is my friend Andre DeMerchant, the President of DeMerchant Healthcare Solutions Inc., based in Kitchener, Ontario…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMark Valenti, Motivational Interviewing
Podcast #306 - Mark D. Valenti, Motivational Interviewing and Health System Improvement My guest for Episode #306 is Mark D. Valenti, the manager of training…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondMark Graban, "The Toyota Way" in Healthcare
Respect for People and Continuous Improvement for Healthcare I was recently asked to do a recorded video presentation for a medical conference in Turkey. I…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondDavid Meier, Lessons and Wisdom from Toyota
Episode page Back on the podcast for the fifth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondCraig Deao, Effectively Engaging Employees
Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. From his bio: "Since 2006, Craig Deao, MHA, has been an integral part of Studer…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondKatie Anderson on Japan: Standard Work, Customers, and
My guest for Episode #302 is Katie Anderson, following up on her last appearances in Episode #233 (when she was living in Japan) and Episode #275 (after she…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondJoe Swartz, "Champions of Change" in Supply Chains
This podcast is sponsored by Cardinal Health. All opinions expressed here are those of Joe Swartz and not of his employer or any other organization. Joining me…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondTracey & Ernie Richardson, The Toyota Engagement Equation *
Episode page Remastered October 2022 My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled: The…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondSustaining Healthcare Kaizen: Joe Swartz on 10+ Years of Continuous Improvement at Franciscan
Joining me again for episode #299 of the podcast is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBilly Taylor, Lean Manufacturing Leadership, Part 2
Joining me again for Episode #298 is Billy R. Taylor, for Part 2 of a discussion we started in Episode #293. Last week, a friend texted me last week and said…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondJJ Villarreal, Ed.D., #Lean in Education
My guest for Episode #297 is John (JJ) Villarreal, Ed.D., the superintendent of the Rockwall I.S.D. here in the Dallas area. In this podcast, we talk about the…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondDr. Zeev N. Kain on #Lean and Clinical Variation
Joining me for Episode #296 of the podcast is Zeev N. Kain, MD. MBA, FAAP. He is a physician and a Chancellor's Professor at the University of California…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondLean Healthcare Innovation at Atrius Health: Building a “Care in Place” Model
My guests for Episode #295 are Sarah Steinberg of Atrius Health and Ted Toussaint, a healthcare innovation strategist, formerly of Atrius Health. Ted is also a…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondClay Linkous, Studer Group Principles & #Lean
Joining me for episode #294 is Clay Linkous, an account leader and speaker with Studer Group. He is an accomplished cultural transformation and leadership…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondBilly Taylor, Lean Manufacturing Leadership, Part 1
My guest for Episode #293 of the podcast is a dynamic speaker and manufacturing leader, Billy R. Taylor. I saw him speak a few years ago at a Shingo Prize…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond"Motivational Interviewing for Leadership"
Today, our topic is something that I've really taken an interest in the past two years: "Motivational Interviewing." See my past blog posts on this subject. I…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondJeff Roussel on the Current #Lean (and P.I.) Landscape
My guest for Episode 291 is my friend and colleague, Jeff Roussel (@jeff_roussel on Twitter). Jeff is the VP of Sales at KaiNexus, a technology company that I…
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and BeyondEric Ries on "The Startup Way"
@EricRies: From #LeanStartup to "The Startup Way" Joining me again for episode 290 is a three-time guest, Eric Ries. When we first talked, in episode 115 six…