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Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Lean Problem Solving Beyond the A3 — Art Smalley on the Four Types of Problems

My guest for Episode #324 of the podcast is Art Smalley. Art was one of the first Americans to work for Toyota Motor Corporation in Japan and, since then, has been helping other organizations with the Toyota Production System (a.k.a. “Lean”) methods and approaches. You can also visit his website to learn more, www.ArtOfLean.com.

Episode page: http://leanblog.org/324

Art is a fellow faculty member at the Lean Enterprise Institute. He has written two Shingo Publication Award-winning books: Creating Level Pull and (co-authored with Durward Sobek) Understanding A3 Thinking. Art later wrote…

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