Mark Graban, "The Toyota Way" in Healthcare

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · Apr 13, 2018 · 24m

Respect for People and Continuous Improvement for Healthcare I was recently asked to do a recorded video presentation for a medical conference in Turkey. I spoke about the dual pillars of "The Toyota Way": Respect for People Continuous Improvement The video is about 20 minutes, split about half and half on each of those interrelated topics. I'm coming to you from a hotel room, somewhat tired after a day of consulting. (Slides PDF and transcript also included)