Shows / Hearts of Excellence
Hearts of Excellence
Most people think they know what a nursing home is, but they’ve never heard the voices inside. The quiet moments of compassion. The stories of resilience. The people who show up, not just because it’s their job, but because it’s their calling. Brought to you by Majestic Care, Hearts of Excellence shares what it truly means to live and work in long-term care. Through real, unscripted conversations with our care team members, leaders, and resident families, we reveal what excellence looks like in…
Episodes
Hearts of ExcellenceAmanda Hutchison on Why Working on Yourself Makes You a Better Leader
Amanda Hutchison believes growth does not require a title, a perfect plan, or the perfect moment. After nearly 20 years of helping people develop into leaders…
Hearts of ExcellenceWhat Level-Headed Leadership Looks Like in Senior Care at Majestic Care with Justin Lai
Justin Lai entered long-term care in 2020, right in the middle of the COVID pandemic. What began in the business office quickly became an all-hands-on-deck…
Hearts of ExcellenceThe Unlikely Path From Executive Chef To Healthcare Leadership feat. Warren McCreery
Warren McCreery never planned on a career in long-term care. What began as a job in the kitchen at Majestic Care’s Bloomington community became a career, a…
Hearts of ExcellenceWhat Young Senior Care Leaders Can Learn From 25 Years in Care
Dave Alexander spent 25 years in senior care before stepping into a role that had never existed at Majestic Care. As the company's first-ever Chief Operating…
Hearts of ExcellenceWhy AI Will Never Replace Great Nurses, But It Can Make Them Better
Laird Russell's path to long-term care started far from nursing homes. After a life-changing brain injury ended his hockey career, he spent nearly four years…
Hearts of ExcellenceThe Work That Chose Him: One Young Leader's Path to Long-Term Care
David Frey grew up watching his mother attend the funerals of her patients. At 23, he is now the executive director of Majestic Care of North Vernon, leading a…
Hearts of ExcellenceFrom Banking to Long-Term Care: Why Purpose Beat the Perfect Career
Tim Huff spent a decade in banking before making an unexpected move into long-term care. Today, he oversees facility acquisitions at Majestic Care, but the…
Hearts of ExcellenceWhat a VP of Long-Term Care Wants Every CNA to Hear
Jordan Vinson started as a CNA. Years later, she walked back into that same facility as its executive director. Now VP of Operations at Majestic Care, she has…
Hearts of ExcellenceHuman-Centered HR Practices That Reduce Burnout and Improve Resident Care
What makes healthcare leadership more than just a role? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Sarah Schacher, Chief…
Hearts of ExcellenceHow Senior Living Communities Create Memorable Experiences for Residents
What makes long-term care more than just a job? In this episode of Hearts of Excellence, host Chelsey Gheyara and Majestic Care CEO Paul Pruitt sit down with…
Hearts of ExcellenceWhere Nursing Gets Personal: Life in Long-Term Care
What makes long-term care more than just a job? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Payton Nienaber, Director of…
Hearts of ExcellenceHow Great Healthcare Leaders Balance Patient Care and Business Operations
How do you carry the heart of patient care into leadership and operations? In this episode of Hearts of Excellence, hosts Chelsey Gheyara and Paul Pruitt sit…
Hearts of ExcellenceHow Empathy Changes Healthcare
How do you truly show care beyond their medical diagnosis? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dr. Adrienne Boissy…
Hearts of ExcellenceFrom Being Cared For to Caring Forward with Jerald Cosey
How can a life change when you show someone in need real, genuine care? In this episode of Hearts of Excellence, host Chelsey Gheyara is joined by Jerald…
Hearts of ExcellenceWhy Empathy Shapes Stronger Care Teams
In this episode of Hearts of Excellence, we are joined by Gregg Fuller, Senior Executive Director at Majestic Care. With over two decades of experience, Gregg…
Hearts of ExcellenceListening, Leading, and Leaving No One Behind
What does it mean to lead with both heart and clinical precision? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dr. Robert…
Hearts of ExcellenceUsing Observation and Empathy to Improve Patient Outcomes
Excellence in long-term care can begin when someone is willing to challenge norms. In this episode, host Chelsey Gheyara is joined by Majestic Care’s CEO, Paul…
Hearts of ExcellenceWhen Leaders Lead with Heart, People Follow with Purpose
What if the key to excellent resident care isn’t just better systems but better support for the people who provide it? In this episode, you’ll hear how…
- Hearts of Excellence
This is Hearts of Excellence
Most people think they know what a nursing home is, but they’ve never heard the voices inside. Welcome to Hearts of Excellence, the podcast that opens the door…