Shows / Leaders in Lending
Leaders in Lending
Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future.
Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of…
Episodes
Leaders in LendingCharting the Economic Horizon: Resiliency, Risk and Credit Trends
To reliably forecast what the future of finance the economy holds, you must be able to assess the current moment. This week, host Lynn Sautter Beal speaks with…
Leaders in LendingRegulation Reimagined: Banking Beyond Partisanship
This week, hosts Lynn Sautter Beal and Matt Snow are joined by Kelvin Chen, Senior Executive VP, Head of Policy at the Consumer Bankers Association. Kelvin…
Leaders in LendingNavigating Global and Personal Financial Crises with FinTech
With periods of financial collapse and upheaval serving as the catalyst, movers and shakers in the world of digital finance solutions have navigated a host of…
Leaders in LendingAutomated Excellence and Adaptive Automotive
Joining our host Drew Megrey is Jared Dryer, VP of Consumer Lending and Centralized Deposits at Westerra Credit Union. Jared brings a passion for streamlining…
Leaders in LendingWhere Corporate Growth and Community Impact Collide
This week, our host Barry Roach is joined by Nathan Cox, CEO of InRoads Credit Union, to discuss his transition from banking to the world of credit unions, as…
Leaders in LendingData Ownership and Industry Collaboration in FinTech
How will responsible data practices and blockchain technology shape the financial technology landscape this year? Join our host, Matt Snow and guest Sanjib…
Leaders in LendingFrom Europe to the US: Cultural and Market Nuances in FinTech
Joining our host Ed Walters this week is Simon Darchis, Head of Partnerships at Finwise Bank, to discuss his trajectory in the financial services sector from…
Leaders in LendingGoing Fee-Free: Reimagining Member Satisfaction
Stacy Armijo, the Chief Experience Officer at Amplify Credit Union, joins our host Drew Megrey to share her path to credit union leadership and discusses how…
Leaders in LendingPassing the Mic: 2024 Host Lineup
The new year always brings change, and Leaders in Lending is no exception. Our long-time host, Jeff Keltner, is taking on new opportunities, but he is excited…
Leaders in LendingFifth-Gen Wisdom: Community Bank FinTech Partnerships
2023 has been a big year for the advancement of AI across all industries. But how have these changes helped community banks scale and improve their lending…
Leaders in LendingFrom Big Bank to Community Leader
Who would be bold enough to start a bank during a recession? Neil Stevens, President and CEO at Oconee State Bank, and his team were, and he has lessons to…
Leaders in LendingCultivating Diversity: Innovative Strategies for Credit Unions
With the right mix of innovation and growth, credit unions can prioritize community, culture, and informed decision-making in serving diverse markets. Corlinda…
Leaders in LendingCognitive AI for Transformative Customer Service
AI is not inherently intelligent, but do we need our computers and machines to think like us? Some might be reluctant to test the boundaries of Generative AI…
Leaders in LendingHigh-Touch Service in Changing Commercial Lending Tech
Is your bank adapting to evolving credit demands? Banks and private lenders have been slow to adopt technology, but with shifting demands for credit products…
Leaders in LendingSynchronizing Values and Operations for an Aligned Brand
Your home page highlights your bank’s main points of focus — are you conveying the right message? Whether it be blog posts serving to inform and educate the…
Leaders in LendingApproaching Community Banking Through First Principles
For a community bank to connect with today’s clients and the clients of the future, they must be at the forefront of technology. Darryl Caffee, SVP, Director…
Leaders in LendingCombating Financial Fraud: Fintech’s Game-Changing Role
For so long, new tech has been utilized by fraud artists, costing many unsuspecting victims countless dollars. Now, AI tools and strong fintech partnerships…
Leaders in LendingCross-selling Members for Long-term Growth
Commonwealth Credit Union’s partnership with Upstart shows how fintech partnerships can unlock potential in financial institutions. Automation drives…
Leaders in LendingReading the Auto & Housing Markets: Inflation & Deflation Trends
The rising interest rate environment of the first half of 2023 have many fearful recession is on the horizon, but, simultaneously, there are some indicators…
Leaders in LendingPartnering With a Fintech to Diversify in Challenging Times
For community banks, scaling a personal loan portfolio profitably without introducing risk is a challenging feat – especially with the added constraint of…
Leaders in LendingHow Innovation in Servicing Drives Loyalty
Around 90% of a loan lifecycle and engagement happens in the world of servicing, but no one really talks about it. From getting approved to taking a loan…
Leaders in LendingLeveraging Predictive Analytics to Expand Relationships
From his position as Product Manager at Umpqua Bank, Ben joins us to shed some light on the challenges and benefits of cross-pollinating data and technology…
Leaders in LendingAdopting an Entrepreneurial Mindset in Banking
After being robbed three times in two weeks as a teller, David Reiling took quite the interest in bank security. Now serving as the Chief Executive Officer…
Leaders in LendingA Former NCUA Chairman’s Perspective on Innovation
Credit scores determine where people live, where their kids go to school, what they drive and even where they work. Couple that with the fact that nearly half…
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Trust and Optimization During Volatile Times
Volatility management is a component of banking that should always be on management’s radar, especially after recent bank collapses. Thoroughly understanding…
Leaders in LendingPower of Collaboration: Maximizing Efficiency with Fintech Partnerships
Banking has been hit with a whirlwind of technologies in recent years. With growing tech stacks that only continue to increase in complexity, it’s important to…
Leaders in LendingThe ‘Moonshot versus the Pragmatic Approach’ to Digitization
Technology is revolutionizing the world. With continuous iterations of tools and processes, people juggle between implementing with careful consideration and…
Leaders in LendingCRO Perspective: Balancing Risk and Innovation in Banking
Over the past few weeks, there has been a shift in the nature of risks in the banking world — the federal government playing a significant role in stabilizing…
Leaders in LendingAddressing Concerns in New Auto Consumer Protection Rule
Last June, the Federal Trade Commission proposed a new rule regarding consumer protections. This rule would greatly affect auto dealers, placing greater…
Leaders in LendingKeeping Pace with Risk Mitigation and Regulatory Changes
Consumer credit is a hot topic. With new credit products like Buy Now Pay Later (BNPL) hitting the market and the always-evolving impacts of credit reporting…
Leaders in LendingCombating Fraud Attacks In Banking
Fraud is on the rise — bad news for banks and customers alike. In today’s digital world, criminals have more tools at their disposal than ever before. And…
Leaders in LendingRapid Digitization in the Auto Market
The auto industry is racing into the future, whether it’s the surge of electric vehicles in the current market or the promise of self-driving cars one day…
Leaders in LendingDeposit Management in a Post-SVB World
Though deposits at many institutions are down while uncertainty around the future is growing, Jeff sits down with two experts in the deposits space who offer…
Leaders in LendingThe Regulatory Outlook at CBA Live
With new regulations on the horizon — what do these changes mean for your institution? Dan Smith, EVP, Head of Regulatory Affairs at the Consumer Bankers…
Leaders in LendingThe Future of Small Business Lending
Recent banking failures have everyone in finance wondering what the future holds for lending. Do these signify the start of some significant changes in the…
Leaders in LendingClicks To Bricks: Starting the Customer Experience Digitally
When it comes to building their customer experience, banks have traditionally started with brick and mortar before expanding digitally. What if banks have been…
Leaders in LendingThe Upstart Macro Index (UMI)
In 2021, loan repayments were at a historic high, but by mid-2022 the tables had turned. What happened? To get to the bottom of this alarming shift, Upstart…
Leaders in LendingWhat the Collapse of SVB Means For Deposits and Interest Rate Increases
The recent collapse of the Silicon Valley Bank has been one of the most significant bank failures since the global financial crisis and is the second-largest…
Leaders in Lending“Bank Your Size” - The Community Bank Difference
Small businesses are the backbone of America. But, too often, they partner with banks that don’t offer the personal touch, care and attention their business…
Leaders in LendingData Is The New Oil: What’s Next In Banking
The release of Chat GPT has spurred all sorts of conversations and speculation on where the technology is taking humanity- and if this is a cause for alarm or…
Leaders in LendingHow a $4.5B Credit Union Maintains a Direct Line to Members
Credit Unions are already known for their personal service, but what happens when you double or triple in size. Does bigger need to mean less personal?…
Leaders in LendingBuilding a Fintech Partner Ecosystem
Turning your perceived competitor into a partner is not a new strategy, but leveraging partners in the digital financial space to gain a competitive edge is…
Leaders in LendingData Driven Strategies For Challenging Economic Times
Fears of a recession and high interest rates have persisted into 2023. Now, lenders are determining how to maintain their competitive advantage with consumers…
Leaders in LendingCBA’s Outlook on Fraud, Branches and Digitization
The investments in technology that banks and financial institutions are making today are preparing consumers to manage their finances in a more meaningful way…
Leaders in LendingSupporting Small Businesses as a CDFI and MDI
The banking industry is increasingly leveraging innovations in alternative data to underwrite loans for both consumers and small businesses. This can make a…
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Credit Unions Driving Racial Equity
Credit Unions, at their core, have a strong commitment to service. But how do you scale the concept of serving your members to the broader community — even to…
Leaders in LendingRethinking Marketing & Incentives for Engagement
Credit unions promise their members more than a traditional bank, but communicating and marketing your expertise is not always easy in a crowded market. In…
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A Fireside Chat with Upstart’s CEO, Dave Girouard
Dave Girouard, Co-Founder & CEO at Upstart , believed that young people were "potential rich yet cash poor"—and that dynamic caused them to make poor financial…
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Safe Is Risky: How Banks Can Stay Innovative>
Banks can no longer afford to play it safe when it comes to their digital capabilities. “Safe” is now risky. That’s why, in this episode, Tony Hejna, EVP, Con…
Leaders in LendingLending Leaders: 2022 Trends and 2023 Predictions
We’ve covered a wide range of topics that are propelling change in the lending space this year- from use of technology to policy recommendations to unexpected…
Leaders in LendingStrategic Community Investments By Credit Unions
Many credit unions offer traditionally underserved members an advantage in not just banking, but financial planning. One crucial asset they can offer is…
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Seismic Shifts in the Indirect Lending Landscape
The car industry has been hit by multiple disruptions in recent years due to the supply chain and the lack of inventory. But people still are buying cars, and…
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Expanding Digital Service to Members
Delivering the best member service at credit unions was once totally dependent on face-to-face relationships, and while that is still important today, the…
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Driving Loan Growth Digitally In Uncertain Times
The lending environment in 2022 is vastly different than it was in 2019 – rising rates and inflation have made lending more expensive for consumers. However…
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Policy and Practice to Expand Access to Credit
Technology is transforming the banking landscape, but it is cost prohibitive for smaller institutions and can leave out borrowers who need access to capital…
- Leaders in Lending
Policy and Practice to Expand Greater Access to Credit
Technology is transforming the banking landscape, but it is cost prohibitive for smaller institutions and can leave out borrowers who need access to capital…
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How Specialization Can Win Credit Unions Members
Credit unions can’t be everything to their members, so honing in on the products they specialize in and working with partners for the remaining products makes…
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Partnering with Fintechs for Member Growth
Credit unions have a unique advantage helping members access the best possible products through a great member experience. Fintechs have a distinct advantage…
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Cultivating Innovation as a Traditional Bank
Innovation is not just about adoption of technology, it’s also a change in mindset. Especially for some traditional banks that have been operating for over a…
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Bringing Consumer Tech Innovation to Commercial
Innovations in fintech have significantly improved the consumer lending process, but the same hasn’t been true for the commercial banking industry. Lending…