Shows / Connecting the Dots
Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into…
Episodes
- Connecting the Dots
Dr. Rick May, Senior Principal at Vizient Inc shares about focusing on the Right Data to help drive Quality at the Source
: Rick May, MD, Senior Principal, Orthopedic Surgeon. Rick brings over 20 years of experience in the health care industry. His areas of expertise and…
- Connecting the Dots
Clint Padgett shares the POWER of Project Management, the Olympic Games, Agile, and much more
Clint Padgett joined PSI (Project Success Incorporated) in 1994, eventually buying the company in 2005. Since the early days, Clint and his teams have helped…
- Connecting the Dots
Continuous Improvement in Surgery with Dr. Alan Herline
Dr. Alan Herline is chief of Colon and Rectal Surgery for Memorial Healthcare System. He received his medical degree from the Medical College of Georgia. He…
- Connecting the Dots
Jim Huntzinger and LEAN Accounting
Jim Huntzinger is the President and Founder of Lean Frontiers, Inc., which develops knowledge and learning communities on the Lean Enterprise for business and…
- Connecting the Dots
Timothy Pehrson, the LEAN CEO
Our guest is Timothy Pehrson the President and Chief Executive Officer of INTEGRIS Health, based in Oklahoma. He has been in that role, and at INTEGRIS, since…
- Connecting the Dots
Dr. John Andazola & Dr. Mary Alice Scott share their learnings about the CULTURE of Health Care
John Andazola, MD, FAAFP was born and raised in Las Cruces, New Mexico where he attended New Mexico State University. He received his MD from the University of…
- Connecting the Dots
Jamie Flinchbaugh share is his thinking around his new book People Solve Problems
As founder of JFlinch, Jamie Flinchbaugh has helped purpose-driven leaders craft effective, resilient organizations at over three hundred companies. Leveraging…
- Connecting the Dots
Jonathan Brill shares his thoughts behind his new book Rogue Waves
Jonathan Brill prepares leaders to profit from radical change. He is a renowned expert on resilient growth and decision making under uncertainty. His insights…
- Connecting the Dots
Dr. Frederick Southwick shares his passion for Continuous Improvement in Health Care and explains “Who was caring for Mary?”
Dr. Frederick Southwick is a Professor of Medicine and former Chief of Infectious Diseases at the University of Florida. From 2010-2011 Dr. Southwick attended…
- Connecting the Dots
Dr. Marjorie Godfrey speaks about Microsystems in Health Care
Margie is Research Professor in the Department of Nursing and Executive Director and Founder of the Institute for Excellence in Health and Social Systems…
- Connecting the Dots
Dr. Geoffrey Rose, from Atrium Health has a HEART for improvement
As President of Sanger Heart & Vascular Institute, Dr. Rose has been a champion of quality improvement initiatives to enhance patient outcomes. He has…
- Connecting the Dots
Arnout Orelio, a Dutch Engineer that is Leading Improvements in Health Care
Arnout has been working with lean management since 1995, the last 15 years as a trainer, coach and consultant in healthcare. He is the owner of The Lean…
- Connecting the Dots
Dr. Brian Schmidt, Sonoma Raceway Track Doctor & Success in Trauma Surgery
Dr. Brian Schmidt is the track doctor at Sonoma Raceway, and the Trauma Director at Santa Rosa Memorial Hospital, the largest non-university trauma center in…
- Connecting the Dots
Dr. Ryan Grant, Founder and CEO of Vori Health shares an innovative approach to musculoskeletal care through technology
Musculoskeletal pain and injury is the top cause of global disability, affecting 54% of the U.S. population and is one of the most expensive sectors in…
- Connecting the Dots
Tom Weeks from The Arbinger Institute shares about the Outward Mindset
Tom is a Arbinger Institue Senior Consultant and Director. Tom works with leaders to help their organizations break free of persistent problems that affect…
- Connecting the Dots
Katie Anderson, author of Learning to LEAD, Leading to LEARN
Katie has spent 20 years of experience in supporting change and improvement in organizations across a range of industries, including healthcare, manufacturing…
- Connecting the Dots
Dr. Lee Erickson, shares her passion for improving Safety & Quality in Health Care
Dr. Erickson is a physician executive with 20 years of experience in Lean Health Care transformation, hospital administration and clinical operations, and…
- Connecting the Dots
Kimberly Young, VP Finance Operations at Baptist Memorial Health Care Corporation speaks about the importance of continuous improvement in the finance arena
Kimberly Young has served in a financial role for Baptist for more than 25 years. Outside of work, Kimberly has served on boards of the LG&W Federal Credit…
- Connecting the Dots
John “GUCCI” Foley & Glad To Be Here
John’s personal path to High Performance began as a child, when he stood alongside his father at an air show featuring the Blue Angels. From that moment, John…
- Connecting the Dots
Dr. Andrea Smith-Brooks, Director of Clinical Effectiveness at the University of Maryland Medical Center shares her passion for Performance Improvement
Dr. Andrea Smith-Brooks, DNP, MBA, FNP-BC, ENP-C, received her Doctor of Nursing Practice and Master of Science degrees from University of Maryland School of…
- Connecting the Dots
Dr. Charles Hagood, President of Strategic Consulting at Press Ganey speaks about some of the many Health Care improvements systems that his team is involved with at Press Ganey.
Charles Hagood, DSc, MBA has overseen the introduction and implementation of improvement systems, quality and process improvement initiatives, transformations…
- Connecting the Dots
Dr. Eleanor Glass, using improvement to reduce physician burnout
Dr. Glass is a third generation Dr. Glass! She is committed to and excited to start a Direct Primary Care practice in Cincinnati, inspired by the legacy begun…
- Connecting the Dots
John Shook, Chairman Lean Global Network; Senior Advisor, Lean Enterprise Institute
John Shook learned about lean management while working for Toyota for 11 years in Japan and the U.S., helping it transfer production, engineering, and…
- Connecting the Dots
Paula Fessler, Senior Vice President/Chief Nurse Executive at Westchester Medical Center
Paula Fessler oversees all nursing operations at WMCHealth’s flagship Westchester Medical Center, Maria Fareri Children’s Hospital and the Behavioral Health…
- Connecting the Dots
Dr. John Toussaint, founder and former CEO of Catalysis speaks about his new book Becoming the Change & much more.
Dr. Toussaint is an internist, a former healthcare CEO, a coach, and the author of the bestseller On the Mend. Link to claim CME credit…
- Connecting the Dots
Dr. Shlomit Schaal, President at UMass Memorial Medical Group has an EYE for Improvement
Shlomit Schaal, MD, PhD, MHCM, Professor and Chair of the Department of Ophthalmology and Visual Sciences at UMass Memorial Medical Center and the University…
- Connecting the Dots
Dr. Gerald Hickson, from the Vanderbilt Center for Patient and Professional Advocacy (CPPA) speaks about Five Phases of a Crisis and leadership lessons
Dr. Hickson is the Founding Director of the CPPA, which he founded in 2002, and now serves in an advisory capacity as Executive Medical Director of Clinical…
- Connecting the Dots
Ken Snyder, Executive Director of the Shingo Institute provides insight to the Shingo Model
Ken Snyder, the executive dean and chief administrative officer of the Jon M. Huntsman School of Business, joined the Shingo Institute as the executive…
- Connecting the Dots
Dr. Lynn D. Martin, Medical Director of Continuous Improvement and Innovation at Seattle Children's speaks about Quality & leveraging data to improve Health Care.
Lynn D. Martin, MD, MBA is the Medical Director, Continuous Improvement and Innovation at Seattle Children’s. He is a Professor of Anesthesiology and…
- Connecting the Dots
Dr. Tejal Gandhi, MPH, CPPS, is the Chief Safety and Transformation Officer at Press Ganey. We talk about HRO and everything Safety related!
Dr. Gandhi is responsible for advancing the Zero Harm movement, improving patient and workforce safety, and developing innovative health care transformation…
- Connecting the Dots
Toyota Motor Manufacturing Mississippi & Baptist Memorial Health Care Partnership
Emily Lauder, VP at Toyota Motor Manufacturing Mississippi and Dan Goodwin, Group Manager –Quality Control speak about the partnership with Baptist Memorial…
- Connecting the Dots
Dr. Jeffrey K. Liker, shares his thoughts on the second edition of the best-seller, The Toyota Way.
Dr. Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering at the University of Michigan and President of Liker Lean Advisors, LLC…
- Connecting the Dots
Raphael Rakowski, Medically Home
Raphael Rakowski, Executive Chairman of Medically Home speaks how a patient's home is transformed into Medically Home's hospital-at-home. This innovative…
- Connecting the Dots
Dr. Stephen Muething, Chief Quality Officer at Cincinnati Children’s Hospital Medical Center
Dr. Muething is the Chief Quality Officer and the Co-Director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital…
- Connecting the Dots
Karen Gaudet, author of Steady Work shares her experience driving improvement at Starbucks Coffee Company
Karen has over 30 years’ experience leading, training, and coaching high-performance teams of staff and executives in rapid-growth environments. Most recently…
- Connecting the Dots
Billy Taylor; “if you make people visible they will make you valuable”
Billy Taylor was a long-time operations executive at Goodyear and he recently retired and started his own consulting company, LinkedXL. In the episode he…
- Connecting the Dots
Mark Graban, author, speaker, and passionate about Improvement in Health Care
Mark Graban is the author of the Shingo-Award winning book Lean Hospitals, Healthcare Kaizen, Executive Guide to Healthcare Kaizen, Measures of Success…
- Connecting the Dots
Dr. Tom Peterson, VP & Chief Safety Officer at Trinity Health shares his thoughts on HRO, Paul O’Neil, Safety, and much more
Dr. Tom Peterson is a student of safety and has been involved in safety research in many industries including healthcare. In this episode of Connecting the…
- Connecting the Dots
Brad Parsons, CEO of Baptist Memorial Hospital – Memphis speaks about the anchor of the management system
Brad Parsons is the CEO and administrator of Baptist Memorial Health Care’s flagship entity, Baptist Memorial Hospital-Memphis. Parsons previously served as…
- Connecting the Dots
New Second Edition of Humble Inquiry with Dr. Edgar Schein & Peter Schein
Ed Schein is Professor Emeritus from the MIT Sloan School of Management. He’s been an educator, consultant and coach for nearly seventy years, and counting…
- Connecting the Dots
Dr. Alan G. Robinson on IDEA Generation
Dr. Alan G. Robinson specializes in managing ideas, building high-performance organizations, creativity, innovation, quality, and lean production. He is the…
- Connecting the Dots
Dr. Sanjay Parikh – Seattle Children’s Hospital speaks on Continuous Improvement & Humble Inquiry
Dr. Sanjay Parikh at Seattle Children’s Hospital has been critical to continuous improvement and innovation efforts at Seattle Children’s for many years. He is…
- Connecting the Dots
TWI Job Relations (JR); How do we treat people?
We talk about Training Within Industry (TWI) Job Relations (JR) and how we can operationalize respect for every individual. Link to claim CME credit…
- Connecting the Dots
Dr. DePriest: Importance of Standardization in Health Care
In this excerpt from the 5th Annual Baptist TWI Summit, Dr. Paul DePriest, Chief Operating Officer for the Baptist system, discusses the importance of…
- Connecting the Dots
Dr. Matt Pollard speaks about Intermountain Healthcare & Continuous Improvement
Dr. Matt Pollard is the Vice President of Continuous Improvement at Intermountain Healthcare in Salt Lake City, Utah. Dr. Pollard speaks about the…
- Connecting the Dots
Paul Terry on Shingo Institute and the Baptist Management System (BMS) Review
Paul Terry, retired VP from O.C. Tanner Company speaks about his involvement with the Shingo Institute. He explains the importance of how ideal principle-based…
- Connecting the Dots
Dr. Martin Lucenti, Chief Medical Officer at Vizient, Inc. speaks about Emergency Room (ER) & Continuous Improvement
Dr. Martin Lucenti with a unique background in both engineering and healthcare shares his thoughts & experience on how to think about FLOW in an ER.
- Connecting the Dots
Jason Little on how EMPATHY is essential
We speak with Jason Little, President & CEO of Baptist Memorial Health Care Corporation on the importance of the principle of EMPATHY. Mr. Little shares his…
- Connecting the Dots
Dr. Eric Dickson, President & CEO – UMass Memorial Health Care
We speak to Dr. Dickson about his journey with Continuous Improvement, getting physicians involved in experimentation, and loving & serving his team members at…
- Connecting the Dots
Dr. Steven Spear; the influence of Mr. Oba, The High-Velocity Edge, and the impact on Health Care
We speak to renowned author & speaker Dr. Steven J. Spear about systems with practical management insights. Spear’s work focuses on the theme of leading…
- Connecting the Dots
Rich Sheridan, Building a Workplace of JOY
Richard Sheridan, one of Menlo Innovation’s founders and Chief Storytellers, which has given more than 1000 talks to audiences around the world and written the…
- Connecting the Dots
Dr. Lisa Yerian & Cleveland Clinic’s Continuous Improvement Journey
Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic shares the story of how they are creating a culture of Continuous Improvement.
- Connecting the Dots
TWI Job Instructions (JI)
We talk about Training Within Industry (TWI) Job Instructions and the role it can play to provide consistent high quality patient care.
- Connecting the Dots
Standardization and 6 Starter Questions
We talk about what standardized work is, the importance of it in healthcare, and ask some simple questions to help leaders discover what is occurring at the…
- Connecting the Dots
Pascal Dennis on Strategic Deployment and Alignment
Pascal Dennis reviews his years at Toyota and various industries with performance improvement. He also speaks about his new book Harnessing Digital Disruption…
- Connecting the Dots
Dr. Paul DePriest: CI journey, Standardization, Ideal Principle Based Behaviors
Dr. Paul DePriest serves as the Executive Vice President and Chief Operating Officer for Baptist Memorial Health Care Corporation. He is the first physician to…
- Connecting the Dots
Starting the Conversation
Skip Steward and Dr. Harvey Mason start the conversation about the Baptist Management System (BMS). Connecting the Dots Podcast will be a conversation about…