Karen Gaudet, author of Steady Work shares her experience driving improvement at Starbucks Coffee Company
Karen has over 30 years’ experience leading, training, and coaching high-performance teams of staff and executives in rapid-growth environments. Most recently, as regional director of licensed operations at Starbucks Coffee Company, she built a consistent track record of growing the number of retail stores along with the continuous improvement capabilities of people. Today as a Team Leader at the Lean Enterprise Institute (LEI) Karen oversees Operations and Personnel at LEI.
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