Shows / The RepuGen Podcast
The RepuGen Podcast
A monthly podcast where our RepuGen Team discusses strategies for helping doctors and medical organizations build a positive online reputation, improving patient satisfaction, and boosting ROI. From leveraging search, social media to managing patient reviews, we dive into the tactics that can help drive success and improve the bottom line. Tune in to stay ahead of the curve and take your healthcare practice to the next level.
Episodes
- The RepuGen Podcast
Why AI May Recommend Your Competitor Even When Your Practice Has Better Reviews
In this episode of The RepuGen Podcast, we explore why AI-powered search tools may recommend one healthcare provider over another, even when the less visible…
- The RepuGen Podcast
Why Patients Abandon the Appointment Process Before They Ever See a Doctor
In this episode of The RepuGen Podcast, we explore why patients abandon the appointment process before ever seeing a doctor. From confusing booking systems and…
- The RepuGen Podcast
Tired of Hearing the Same Patient Complaint? Here's How to Fix the Root Cause
In this episode of The RepuGen Podcast, we explore what recurring patient complaints can reveal about the underlying problems within a healthcare practice…
- The RepuGen Podcast
What Kind of Content Helps Doctors Get Featured in AI Search Results
In this episode of The RepuGen Podcast, we explore the types of content that can help doctors become more visible in AI-powered search results. As patients…
- The RepuGen Podcast
How to Protect Your Practice's Reputation Value Before You Exit
In this episode of The RepuGen Podcast, we explore why a practice's online reputation can matter during an ownership transition or exit. Years of patient…
- The RepuGen Podcast
How to Compete With Large Health Systems Using Patient Reviews
In this episode of The RepuGen Podcast, we explore how independent medical practices and smaller healthcare organizations can use patient reviews to strengthen…
- The RepuGen Podcast
How to Set Up Reputation Management Before Opening Your Next Practice Location
In this episode of The RepuGen Podcast, we explore how healthcare practices can set up reputation management before opening a new location. Expansion creates…
- The RepuGen Podcast
Reputation Management Strategies for Doctors A Definitive Guide
In this episode of The RepuGen Podcast, we explore the essential reputation management strategies doctors and medical practices can use to build trust, manage…
- The RepuGen Podcast
How to Manage Your Reputation When Your Practice Is Scaling Fast
In this episode of The RepuGen Podcast, we explore how healthcare practices can protect and strengthen their reputation while scaling quickly. Opening new…
- The RepuGen Podcast
292 Million Removed Reviews What Google's 2025 Enforcement Data Means for Medical Practices
In this episode of The RepuGen Podcast, we examine Google's 2025 review enforcement data and what the removal of 292 million reviews could mean for medical…
- The RepuGen Podcast
How Patients Choose Healthcare Providers in 2026 RepuGen Study
In this episode of The RepuGen Podcast, we explore the latest insights from the RepuGen 2026 study on how patients choose healthcare providers. From online…
- The RepuGen Podcast
Which Healthcare Review Metrics Matter Most?
In this episode of The RepuGen Podcast, we break down the healthcare review metrics that matter most and explain which ones deserve your attention. While star…
- The RepuGen Podcast
How to Attract Better Patients Once Your Practice Is Established
In this episode of The RepuGen Podcast, we discuss how established healthcare practices can attract not just more patients, but the right patients. As your…
- The RepuGen Podcast
How to Build Patient Trust Before You Have a Single Review
In this episode of The RepuGen Podcast, we explore how healthcare practices can establish patient trust even before receiving their first online review. While…
- The RepuGen Podcast
The AI Recommendation Era Preparing Healthcare Practices For AI-Driven Patient Discovery
In this episode of The RepuGen Podcast, we explore how AI is transforming the way patients discover healthcare providers. As AI-powered search and…
- The RepuGen Podcast
Recency and Consistency The Two Trust Signals 66% of Patients Are Checking That Most Practices Ignore
In this episode of The RepuGen Podcast, we discuss two of the most overlooked factors influencing patient trust: review recency and consistency. While many…
- The RepuGen Podcast
Men Read Ratings, Women Read Stories The Gender Split in How Patients Evaluate Doctors Online
In this episode of The RepuGen Podcast, we explore how men and women often evaluate healthcare providers differently when reading online reviews. While some…
- The RepuGen Podcast
Why Fake Reviews Are Becoming a Healthcare Reputation Nightmare
In this episode of The RepuGen Podcast, we examine the growing impact of fake reviews on healthcare organizations and why they have become a serious reputation…
- The RepuGen Podcast
Is Your Practice Visible to AI? Find Out with This 10-Point Audit
In this episode of The RepuGen Podcast, we explore a practical 10-point audit healthcare practices can use to assess their visibility in AI-powered search. As…
- The RepuGen Podcast
Volume Beats Perfection: What 647 Patients Just Told Us About How They Actually Choose a Doctor
In this episode of The RepuGen Podcast, we unpack insights from 647 patients to understand what really influences their choice of a healthcare provider. The…
- The RepuGen Podcast
How Independent and Smaller Practices Can Win in AI Search Results
In this episode of The RepuGen Podcast, we explore how independent and smaller healthcare practices can compete and thrive in the era of AI-powered search…
- The RepuGen Podcast
89% of Patients Check Reviews Before Booking - So Why Are Most Practices Still Treating This as Optional
In this episode of The RepuGen Podcast, we discuss the growing impact of online reviews on patient decision-making and why many healthcare practices still…
- The RepuGen Podcast
The 24-Hour Window: Why Most Practices Miss Their Best Shot at a Patient Review
In this episode of The RepuGen Podcast, we explore why the first 24 hours after a patient visit are critical for collecting reviews and feedback. Timing plays…
- The RepuGen Podcast
How to Improve Your Visibility in Google AI Overviews for Healthcare
In this episode of The RepuGen Podcast, we explore how healthcare providers can improve their visibility in Google AI Overviews, the AI-generated search…
- The RepuGen Podcast
How AI Ranks Healthcare Providers Based on Reputation Signals
In this episode of The RepuGen Podcast, we explore how AI-driven search engines and recommendation systems evaluate healthcare providers using reputation…
- The RepuGen Podcast
Building a Healthcare Reputation Strategy That Integrates Referrals and Reviews
In this episode of The RepuGen Podcast, we explore how healthcare providers can build a strong reputation strategy by combining two powerful growth drivers…
- The RepuGen Podcast
Do More Reviews Build Patient Trust Here’s What Experts Say
In this episode of The RepuGen Podcast, we explore a common question in healthcare marketing, does having more patient reviews actually build trust? Drawing on…
- The RepuGen Podcast
The True Cost of Reputation Crises in Healthcare A Digital Recovery Framework
In this episode of The RepuGen Podcast, we uncover the real impact of reputation crises in healthcare, from lost patient trust and reduced appointments to…
- The RepuGen Podcast
The Importance of Proactive Patient Feedback in Healthcare
In this episode of The RepuGen Podcast, we explore why proactive patient feedback is essential for delivering better care and improving patient satisfaction…
- The RepuGen Podcast
What Healthcare Providers Can Learn from the Top-Rated Practices on Google
In this episode of The RepuGen Podcast, we break down what sets top-rated healthcare practices on Google apart from the rest. From consistently high ratings to…
- The RepuGen Podcast
From First Visit to Lifelong Loyalty Reducing Patient Churn
In this episode of The RepuGen Podcast, we explore how healthcare providers can turn a patient’s first visit into a long-term relationship. Patient churn is a…
- The RepuGen Podcast
Winning More Patients in 2026: The Power of Online Reviews
In this episode of The RepuGen Podcast, we explore how healthcare practices can win more patients in an increasingly competitive market by leveraging online…
- The RepuGen Podcast
How Patients Are Using AI-Powered Search to Choose Healthcare Providers
In this episode of The RepuGen Podcast, we explore how patient demographics influence the way people choose healthcare providers across the United States. Age…
- The RepuGen Podcast
How Patient Demographics Influence Healthcare Provider Choice in the U.S.
In this episode of The RepuGen Podcast, we explore how patient demographics influence the way people choose healthcare providers across the United States. Age…
- The RepuGen Podcast
What Patients Value Most: Insights from Online Reviews Across 10 U.S. Healthcare Specialties
In this episode of The RepuGen Podcast, we analyze what patients value most based on online reviews across 10 major U.S. healthcare specialties. By examining…
- The RepuGen Podcast
How Online Reputation Influences Patients’ Choice of Doctors
In this episode of The RepuGen Podcast, we explore how a doctor’s online reputation plays a critical role in patient decision-making. From star ratings and…
- The RepuGen Podcast
How Healthcare Providers Can Build Patient Trust Through Review Responses
In this episode of The RepuGen Podcast, we explore how thoughtful, professional review responses help healthcare providers build patient trust. Patients don’t…
- The RepuGen Podcast
Strategies for Improving Patient Satisfaction
In this episode of The RepuGen Podcast, we explore practical, proven strategies healthcare providers can use to improve patient satisfaction at every…
- The RepuGen Podcast
A Doctor’s Guide to Reporting Objectionable Online Reviews
In this episode of The RepuGen Podcast, we guide doctors through the process of identifying and reporting objectionable online reviews. From fake reviews and…
- The RepuGen Podcast
Enhancing Patient Retention and Revenue Through Service Recovery
In this episode of The RepuGen Podcast, we explore how effective service recovery can turn unhappy moments into long-term patient loyalty and measurable…
- The RepuGen Podcast
How to Handle Your Negative Google Reviews
In this episode of The RepuGen Podcast, we break down how healthcare providers can handle negative Google reviews the right way. From responding with…
- The RepuGen Podcast
10 Simple Ways to Make Your Waiting Room More Comfortable for Patients
In this episode of The RepuGen Podcast, we explore ten simple yet effective ways to transform your waiting room into a welcoming, stress-free space that…
- The RepuGen Podcast
Using AI to Improve Patient Satisfaction & Grow Your Practice
In this episode of The RepuGen Podcast, we explore how artificial intelligence (AI) is reshaping patient satisfaction and helping healthcare practices grow…
- The RepuGen Podcast
A Conversation with Debra Spindel: The Secret Behind MemorialCare’s 4.8-Star Patient Experience with RepuGen
In this special episode of The RepuGen Podcast, we sit down with Debra Spindel, who helped MemorialCare achieve an outstanding 4.8-star patient experience…
- The RepuGen Podcast
10 Polite Ways to Request Reviews from Satisfied Patients
In this episode of The RepuGen Podcast, we share ten polite and effective ways to ask satisfied patients for reviews, without sounding pushy. Patient feedback…
- The RepuGen Podcast
Getting More Patient Reviews & Managing Negative Feedback the Smart Way
In this episode of The RepuGen Podcast, we uncover smart strategies to get more authentic patient reviews and handle negative feedback effectively. Learn how…
- The RepuGen Podcast
ENT Specialists: 6 Ways to Strengthen Your Online Reputation
In this episode of The RepuGen Podcast, we discuss six key strategies ENT specialists can use to strengthen their online reputation. From managing patient…
- The RepuGen Podcast
AI in Healthcare SEO: The Next Frontier for Local Search Success
In this episode of The RepuGen Podcast, we explore how artificial intelligence (AI) is revolutionizing healthcare SEO, especially for local search. From…
- The RepuGen Podcast
Top 6 SEO Tactics to Build a Stronger Reputation Online
In this episode of The RepuGen Podcast, we dive into the top SEO tactics that can significantly boost your online reputation. From optimizing your website for…
- The RepuGen Podcast
How to Handle Inaccurate Reviews Without Hurting Your Practice
In this episode of The RepuGen Podcast, we tackle a common yet tricky challenge for healthcare providers, dealing with inaccurate or unfair patient reviews…
- The RepuGen Podcast
AI-Powered Reputation Management: A Game-Changer for Healthcare Growth
In this episode of The RepuGen Podcast, we explore how AI is transforming reputation management for healthcare practices. From automating review responses to…
- The RepuGen Podcast
Boost Your Search Rankings with a Strong Online Reputation
In this episode of The RepuGen Podcast, we explore the powerful connection between your online reputation and your search engine rankings. A steady stream of…
- The RepuGen Podcast
Why Patient Reviews Drive Real ROI for Healthcare Practices
In this episode of The RepuGen Podcast, we discuss how patient reviews are more than just feedback - they’re a powerful driver of return on investment (ROI)…
- The RepuGen Podcast
Patient Satisfaction Drivers Across the Top 10 Specialties in U.S. Healthcare Based on Online Reviews
In this episode of The RepuGen Podcast, we dive into the top 10 specialties in U.S. healthcare and the key drivers of patient satisfaction as revealed through…
- The RepuGen Podcast
Building Meaningful Connections in Healthcare Key Approaches
In this episode of The RepuGen Podcast, we explore the key approaches healthcare providers can use to build meaningful, lasting connections with their…
- The RepuGen Podcast
The Importance of Responding to Patient Reviews: Building Trust
In this episode of The RepuGen Podcast, we discuss why responding to patient reviews isn’t just good manners, it’s a key strategy for building trust and…
- The RepuGen Podcast
Transforming Dermatology Practices: Strategies for Better Patient Engagement
In this episode of The RepuGen Podcast, we explore key strategies to improve patient engagement in dermatology practices. From leveraging technology like…
- The RepuGen Podcast
Understanding Your Patients: The Importance of Tracking Reviews
In this episode of The RepuGen Podcast, we discuss why patient reviews are more than just ratings, they’re valuable insights into your practice. From spotting…
- The RepuGen Podcast
Emerging Medical Spa Marketing Trends: What’s Changing the Game
In this episode of The RepuGen Podcast, we dive into the latest trends reshaping medical spa marketing and how these shifts are changing the way clinics…
- The RepuGen Podcast
The Impact of Online Reputation on Patient Choices for Doctors
In this episode of The RepuGen Podcast, we explore how your online reputation can directly influence a patient’s decision to choose — or avoid — your medical…