Why Patients Abandon the Appointment Process Before They Ever See a Doctor
In this episode of The RepuGen Podcast, we explore why patients abandon the appointment process before ever seeing a doctor. From confusing booking systems and long wait times to unanswered calls and unclear communication, small points of friction can cause prospective patients to choose another provider.
Tune in to learn where healthcare practices lose patients during the scheduling process, how the appointment experience influences patient trust, and what providers can do to make booking easier and reduce preventable drop-offs.
The skinny
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